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Travel Trolley flights
I booked 3 tickets with Ethiopia Airlines via the agency Travel Trolley. I’ve been appalled at the service I’ve received . They tell me they applied to the airline on 18/05/20 for a cash refund. Thirteen weeks later - nothing! Every time I write to them they regurgitate the same generic email saying the contract is with…
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UK Hotel refund issue
hi, I had a room booked for April for a friends wedding. The room was paid in full at the time of booking and was not cancellable. Obviously due to covid we were unable to attend and the hotel was shut in fact it only reopened last week. They are only offering me a credit note and refusing a cash refund. I quoted the…
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Refund Rights for Multicity Booking?
Hi All, I have a holiday booked that is a multicity trip, all booked through the same provider (expedia), at the same time. The first flight has been cancelled so they have offered me airline credit, but ideally would want a refund. Am I entitled to a refund for all of the flights or just the one that has been cancelled? I…
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Are emergency flights being refunded if provider cancels original return?
Hi all, sorry if this has been covered, I did search the forum but couldn't find an answer. Back in March we found oursevles stranded in Spain as the lockdown happened during our stay, Easyjet cancelled our return flight. (they have refunded this, it was a very cheap flight) However, we had to get home somehow, so we…
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Part Furloughing
Hi i was furloughed during April, May and started back working my hours half way through June. I have noticed that my July pay slip is made up of pay and furloughed pay which I can’t understand. My boss asked me about part furloughing and my response was that I had so much work to do that I would need to work all my hours…
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Loan break- letter from Tesco
Hi all on behalf is so done else. Anyone else received a letter like this? And can they add additional charges? Appreciate they can add interest ? Nonetheless co evening it’s staying arrears though this will not affect credit history- I assume. or
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EasyJet hub closures: impact on travel questions
Hi folks, It wasEwas widely reported yesterday announced that EasyJet will thier hubs in Newcastle, Southend and Stansted. Also reported was no further flights out of Southend after September. Just my luck in booked to fly from southend in October. There's been no news directly from EasyJet. Am I able to begin the pursuit…
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Paid furlough, holidays and salary
For the past month I have been working full time with no holidays. But on my wage I’ve received a full pay of my working salary, a full 80% of furlough pay and holiday pay. As it’s like two months wages in one I have been taxed a lot. Is the company entitled to claim money back?
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Make me part time just so they don't need to pay redundancy money
Hi all. So, I'm on furlough and my spidey senses are telling me that when they bring me back they might change my current full-time role to a part-time role. This would be to avoid paying me the significant amount of money owed me if made redundant. Is there any legal recourse for this sneaky course of action? Thanks in…
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Non Refundable Room Booked via Booking.com in the Netherlands
Hi, I am after a bit of advice, I booked a room via booking.com which is non-refundable in January this year to go to Arnhem The Netherlands in September. Corona Virus hit and we have kept on an eye on the whole situation. However, the Netherlands has now gone back onto the list for quarantine and we cannot afford to go on…
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Battleface Travel Insurance
We are looking for personal travel insurance to cover us for a possible trip to France in September. Battleface seem to be recommended quite often in various FB travel posts Has anyone had any experience of using their cover or recommend an insurer - we are 60+ Thank you
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Ryanair flights cancelled can I claim for non refundable accommodation from insurance?
Hi can any of you guys help? I have a family holiday booked to Italy at the end of August, Ryanair have advised of a flight time change (I think possibly it will be cancelled) and have offered us a refund. I have a family policy with Axa provided by coverwise. Our accommodation is booked through booking.com and I…
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How do I cancel Ryanair flight to claim under insurance
I booked to go to Portugal back in December and we are due to travel on Friday. As my husband and I are in our 70s we do not feel that it is wise to go at the moment. I held of cancelling in the hope that the flight would be cancelled, but as it has not been we now wish to cancel and claim on insurance under the FCO advise…
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Local Council Business Rates Grant
I applied in April for a business rates grant, I was successful and received £25 k. This money has now been used. In August I lost my contract with the business and therefore no longer have the premises in my name. Am I under any obligation to return the monies. Thanks
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Self employment 2nd grant but change in employment
Hi all, Im hoping for a bit of clarification really. I've been self employed for years and am able to receive the grant as my income has dropped and my expenses have increased due to covid. But in September I will be going full time employed however I will still be doing some SE trade on the side but nowhere near my…
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Barclays BBL how long for funds to drop?
Having had to run my flooring business using a personal account (a due to adverse events) and unable to open a business account til last week ( 6yrs for last thing to drop off the credit file in mid July) I have been without any financial help so far. Like many no income but continual bills. However I ran my personal…
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notice period and pay during notice period
I have been furloughed since April 1st and more recently made redundant (from 1st August). I have 3 months notice from Aug 1st. The company tells me they have extended my notice period until mid September thereafter I have to return to work until the 3 months is comlete. This will mean that I am not paid my full salary for…
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Self Employed Grant
I applied for the self employed grant in May on time, I looked at the qualifier and ir said I wasn't eligible. I appealed this and after 2 months was informed it was confirmed I was not eligible. The reason was my 18/19 earnings were 20K 17/18 18k and 16/17 -(51,000) due to losses brought forward fo=rom business set up.…
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Lastminute.com refund
Hi Has anyone been able to get a refund from lastminute.com? How did you manage it? i booked flights through last minute.com the airline in June contacted me to tell me my flights were canceled and i could transfer or get a refund. I emailed all the evidence to customer service email. They keep on sending me a standard…
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Wedding October 2020 help
we are so stuck and don’t know what to do x wedding is planned for 30th October and we had booked a venue for 60 people and 30 bedrooms. Currently we don’t know what to do. Do we send invites in the hope that the government changes guidelines? X wanting advice please
