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Second SEISS grant I am eligible or not ?
Hi I claimed the first grant as my business was affected from around mid March. Last 2 months things have improved somewhat. My business is all online. But people are spending less than they did. However my business on looking at what I turned over last year in comparison to this year - and specific from July 14th through…
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Mandatory COVID-19 PCR testing by Airlines ie Etihad, Emirates etc
See below email from Etihad. Mandatory COVID-19 PCR testing - It is mandatory to have a COVID-19 PCR test when flying on all flights with Etihad Airways. Your test can be carried out at any government accredited medical facility a maximum of 96 hours before your flight departure time. The nearest approved testing centre is…
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HRMC Lost Furlough Claim
I am a small franchise business owner who placed a staff member of furlough during Covid 19. I've used MSE since I was 21 and my wife and I regularly watch Marin's show - I wanted to start by personally thanking you to the community in advance for any help whatsoever.I submitted a furlough claim at the start of June before…
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Laid off over other members of staff who are still furloughed or offered other roles
Like many of my other colleagues, I have been laid off due to the company not being able to afford to keep us on furlough. Nevertheless, there are still people in the same role as me still working, or still furloughed. I have questioned my employer about why they were selected over myself. and they have advised that it is…
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Sporting Season Ticket Refund Help
Had a partial refund for my current season ticket due to season being cancelled due to Covid-19. I have querried with the Club why they have refunded only 3 games when it should have been 4. Club offered an alternate home game at a different price bracket in lieu of the refund. I was unable to attend free game so have…
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Bounce back loan stress!
I applied for a bounce back loan with HSBC nearly 4 weeks ago and have heard nothing from them other than an email to say my application had been received. I have since called them...been on hold on 3 separate occasions for over an hour. They said sole traders bounce back loans are taking longer as they have to do…
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Ocean Beach Ibiza deposit
I wonder if anyone can help. We paid £300 deposit for a day bed and drinks package in ocean beach, Ibiza for when we go on holiday in sept 2020. Holiday has since been cancelled as we can’t travel and face quarantine as NHS staff is face disciplinary action if we do. We asked for a refund of obeach deposit, they refused…
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Confused with quaranteen rule
So we are currently in France and have been here for 2 weeks by the time we leave, however, we are then due to spend on week in Germany. We will travel back via France/Belgium in one day without stops (except relieving the dog in areas not populated) using the Channel Tunnel. Reading the…
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Ryanair flight change price difference
Hi All. I had flights to visit my Father in Spain with Ryanair over the Easter period this year which didn't go ahead due to Covid. We rebooked these for August 27th and paid an additional 100+ pound extra due to the august flights being over the weekend which I can understand. However, with the recent quarantine rule…
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Holiday Refund
Hi, I booked a holiday to Goa with Lastminute.com in December to Goa on 25th March. My holiday was cancelled and around that time received an email saying I would be entitled to a refund/voucher and should wait for an email. Between April and now, I have telephoned a couple of times and been told that it is still in…
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Travel Refund
Hi There, my question is this, my wife booked me a surprise 50th Birthday Holiday, back in January with Perfect Holidays, she knew that the full amount was due in July, which she was informed that she did have options but with advice from this site she paid the balance hoping for the best. The holiday was cancelled last…
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Driving lesson refund
Final driving lesson, use of car for test day paid. Test cancelled by DVLA several times and again due to Corona. The instructor has now passed the business on without the credit. The Head office have been contacted and they say they have no record of the learner. Under consumer rights or section 25 can i claim this money…
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Ryanair waive flight change fee
We have flights booked to France, outbound in Aug and return in Sept. We cannot travel now due to FCO advice (not covered on insurance) and unable to quarantine on return. We are trying to change the flight dates to October, hoping it would be free under their promoted fee waiver "Any flight booked as of 10 June 2020 for a…
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Last minute.com Advice needed
Booked flights pre-covid for April which were then cancelled by airlines ( Qantas and Virgin Australia). Booked though last minute.com, who emailed to confirm cancellation. I selected option for refund which was confirmed by last minute.com on 14th April. It stated the refund could take up to 3 months to process. It has…
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Have I been affected?
I'm looking for abit of advice concerning if I've been adversely affected or not. I'm a self employed electrician and was working at council owned events building when lockdown hit. The building basically shut down in March and although has slowly opened back up theres no way near as much work happening due to lose of…
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Hotel Query
Help needed.....i had a hotel booked in Liverpool for May for 8 people. The hotel will not refund us the money, and have asked us to re-book - but as we would all be sharing 1 room and from 8 different households this is against government guidelines. Any advice on how we can get a refund would be appreciated. Thanks
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Agency Worker Rights - WFH
Hi all, I’m hoping to get some advice and clarity on my current situation. I’ve been working for an agency for just over 9 months now. Due to the pandemic, all permanent colleagues on my current team were offered the opportunity to work from home due to certain circumstances. For the past few months, I have been the only…
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Brought forward holidays
I have 10 ten holidays brought forward from the last holiday year. To cut a long story short I was furloughed in June and part of the furlough package was that accrued holidays would have to be taken during the furlough period and I have received an additional payment of each month to top up the furloughed pay to the full…
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Cyprus hotel cancelled so cant fill in covid test to say where staying
Hi I need some help. I booked a package with loveholidays going to Cyprus and they have said accomodation is closed and they will find new accomodation or you can cancel hotel according to terms and conditions and cancellation fee which doesnt seem quite right but have to pay for flights. This doesn't seem right as you…
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2nd Self employment support scheme.
Hello.. could somebody please offer me some advice..I am a self employed window cleaner, with mainly elderly customers. My problem is that I have lost work due to some of my customers not wanting me to enter there property to clean the windows on the inside and with me caring for my mother with health conditions i don't…
