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Holiday booked and full balance Paid
We booked a Florida holiday for May this year and had paid the full balance before the Coronavirus struck. When things were uncertain the travel agent persuaded us to move our holiday to 2021. At this point the flights to Florida had not been cancelled and I was persuaded it was a risk to wait and see if the holiday is…
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Ryanair website problems making it impossible to re-arrange flights online
We have been trying for days to change our Ryanair flights to next year due to Covid 19 as we cannot quarantine for 14 days due to work commitments. Despite multiple attempts with Paypal, different credit cards, computers and browsers the payments have been declined or just timed out and returned us to the original page.…
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Approved Feeder. No Ecosign...
Little help please, from anyone else who has been in a similar position. Applied for feeder account With HSBC as I use an online bank, this has taken around 9-10 weeks to be accepted etc. I filled out the bounce back loan application 7 days ago After receiving the 4 green ticks and called Hsbc yesterday to chase up and got…
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Easyjet Refund
Hello :) I was due to fly with easyjet on the 1st August to Menorca and return 11th August. I did not travel as it was against FCO advise. I spoke to easyjet who only offered me a voucher as the flights did in fact take place. I asked for a refund and they refused. Question is, am I really entitled to a refund? Thanks in…
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Refund not in account
Hi, After Easyjet cancelled my flights I applied for a refund, 07 July. They emailed me several times and on 1st August advised by email that my refund had been processed and the money refunded to my card and would show up on my account within 10 working days. This money has never arrived, the bank says there is no…
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Insurance claim query
My husband and I should have a 4week holiday in the US beginning September 5th. We've cancelled everything that was refundable. My question is about claiming on travel insurance for the flights and a couple of hotels that were noon refundable.I booked flights through Carlton leisure, they are with AAA but provided by BA…
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Transferred or Cancelled Jet2 Flights
Looking for advice and feedback. We have flights booked from Stansted to Faro at the end of September with Jet2. A few days ago I received a message from Jet2 informing me that they had "transferred" us to a much earlier flight (08:10 - original flight was at 15:50). This time is not convenient for us and we while we…
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SEISS 2 Eligibility question
I sell personalised printed products on Amazon and outsource the printing. I claimed seiss 1 as my sales turnover was dramatically down at that point compared to last year by about 7k. My main supplier closed due to CV19 for 7 weeks forcing us to reduce products for sale and thus total sales by approx 90%. I also had to…
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Tesco Clubcard/Hotels.com
So, back in Feb I booked a circle of hotels around Northern Ireland/Republic of Ireland. I paid with around £600 in Tesco vouchers, and some top up cash. Of course, along comes Covid. The T and Cs always said no refunds of Tesco vouchers. Now, situation is that the Republic is subject to 14 days quarantine, and NI is…
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I cancelled my holiday due covid
Hi I had to cancel my holiday(spain) due to go on 28/08/2020. It was a package holiday as it says on my atol certificate. But booked it with love holidays cant get a refund for my flights and not a %100 sure if the accommodation will be refunded we booked this holiday October last year. We have got insurance that we took…
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Easyjet cancelled outgoing flight but not return flight
Hi, Easyjet have cancelled my outgoing flight in September (I have requested a refund) but have not cancelled my return flight (I have received an email from them stating that flight time has changed). I cannot find anywhere on their site to do this, Can you help please
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Annual leave entitlement refused by agency during furlough
I started a two year fixed contract with an employment agency on the 13th Feb 20 and was fortunate enough to receive furlough @80% from the 23rs March through to 1st July when I was allowed to return to work at the same job. However, I have not accrued any holiday entitlement during the 13 weeks that I was furloughed and I…
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Flight booking vendor withholding refund/attempting to charge admin fee
Hello forumites, quite a long question for you, I booked flights, through a Skyscanner-listed vendor, to Singapore in Nov 19. Come Mar 20 and the COVID-19 lockdown, this was no longer possible. The first correspondence I had with the vendor I booked with was in May 20; They emailed me, starting with 'Kindly be informed…
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Ryanair help
Hi everyone I'm hoping someone can help me! I booked a holiday through Loveholidays for June 2020, however this was cancelled due to Covid. Loveholidays refunded the hotel, however advised we needed to go directly to Ryanair for a flight refund. Ryanair sent a link advising we had two choices, claim a voucher or change the…
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Booked holiday before COVID, travel insurance runs out just before we travel, how do I renew?
Hello In February 2020 we booked to go to Disneyland Paris (end of September). At the time we had travel insurance that we were renewing each year which just so happens to run out the week before we travel to France. When trying to renew (or find alternative cover) I'm finding places are saying they don't cover holidays…
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Self employed grant
Could someone confirm that if you have savings over a certain amount you cannot claim the grant support for self employed losses during the pandemic ? Thank you.
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BOUNCE BACK LOAN BLUES
We applied for a Bounce Back loan back in May through our bank TSB and were rejected as we are trading as a non-for-profit organisation. We were contacted by the bank's relationship manager a few weeks later who informed me that they were looking at the possibility of introducing a pilot scheme which would be able to help…
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Entitled to more time due to Covid?
Hello everyone, My husband, who works for the NHS, has been off sick since 22nd August 2019 and after a complicated surgery in December he then needed further treatment. He was due to have an appointment about starting radiotherapy on 23rd March 2020 but due to lockdown this didn't happen and it was 2 months later before…
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HELP! Am I entitled to a refund?
Hi Looking for some advice or help as currently we are at a dead end. We (my partner and I) booked a 4-night stay (1st - 4th April) in a Spa Lodge at Silverwood Lodges based in Perth, Scotland for a family wedding taking place in on 4th April. But due to the Government imposed lockdown the wedding was postponed and pushed…
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Driving through France
I understand that it's ok to transit through France without leaving your vehicle and so avoid quarantine on return to the UK. But it's impossible with most vehicles to drive the length of France, from Spain to the Channel ports, without re-fuelling once. Is it ok to do a self service re-fuel, i.e. without contact with…
