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Flight+Hotel package booked to Vegas through eBookers
Hi, Back on 16/01/2020 I booked a Flight+Hotel package to Vegas through eBookers, I was wondering if anyone might be able to give any advice or guidance on our situation. Details as below: So we are due to fly in just over 2 months. As it stands the trip is going ahead, I haven't had any notification from eBookers that the…
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Credit note and travel agent prices
Morning, We book a holiday through holiday USA for June 2020. Due to covid we decided to postpone to 2021. We all paid £100 deposit, a few of the group paid the full amount straight away. The holiday company would not refund what was part paid by some of the group but agreed to give a credit note. Now we are looking to…
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Is anything being done about NHS dentistry?
I've had a fractured tooth and missing crown since the start of lockdown. Although dentists have re-opened, I've emailed over 30 and they're either not taking on any new patients or have no NHS spaces available but have lots of private appointments. I'm now on universal credit as I didn't qualify for SEISS - buying basics…
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Easyjet cancelled outbound flight, any options for refund/change on inbound Ryanair flight?
Hi everyone, looking for some advice. Easyjet have cancelled our outbound flight to Majorca, our inbound flight was booked with Ryanair who have not cancelled theirs. I have read that Ryanair will keep flying and are very hard to deal with, does anyone know if we have any options for a refund or free change of flight? I…
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Travelling to school on public transport from Sept 2020
Hi All, As the schools reopen in 2 weeks for all their pupils, I am wondering if it is a good idea to let the children travel on public transport at the moment? My daughters will be going to school on train and it is an hour's journey and they need to change 1 train in between, what I am worried about is, no matter how…
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Classes cancelled with no refund
Our (very expensive) kids rugby classes were cancelled due to Coronavirus. Fair enough, but they’re now saying they won’t honour the money we paid for the classes that were cancelled (upwards of a hundred pounds). I don’t expect a refund, but it would be nice if they would take the money off the next term when they are up…
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Interest payments on late refunds
I am charging Iglu cruises a daily interest charge of £28.75 over the late repayment of £2600 for a cancelled cruise. Has anybody else done this and what was the outcome of small claims proceedings?
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Ryanair flight charges
I was just reading the guide on travel to Spain and on the Blog its states "Ryanair - Not cancelling all flights. No flight change fee for new bookings made after 10 Jun for Jul/Aug flights, and after 16 Jul for Sep flights, so long as seven days' notice is given" I'm due to fly to Lanzarote in Sept and tried to change my…
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Due to fly out today but hotel closed - Nothing from travel agent
Hi All, Family are due to fly out today to Spain on a holiday booked late last year (all pre covid). We found out in June that the hotel we were due to stay at is closed for the rest of the season - the travel agency has not responded to any emails since we found out. I have contacted my CC company about starting a…
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How do we get a refund for cancelled flights- Travel Up?
My wife booked a ticket in 2019 to Thailand for a one month holiday in April this year. The flights were cancelled by the airline at the time. Since then we have phoned Travel Up (can never get through), emailed - never get an answer. Have received a couple of generic emails about the COVID-19 situation blah blah blah…
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Am i flogging a dead horse love holidays
was due to be in Greece from the 9th august for 1 week all inclusive holiday But my partner takes some medication that made her shield for some time ...so i sent message via manage my bookings on 22nd of july as we was waiting for greece to go on lockdown...could not get on live chat or a response to my messages.. so was…
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I thought that Covid tests are very uncomfortable?
I've just been for a Covid test. I thought these were supposed to be very uncomfortable, with them swabbing the very back of the throat and right up inside the nose? The lady who swabbed me, moved the swab around near but not at the back of my throat. Then she popped it a tiny bit inside me nose and moved it around for a…
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Lastminute.com Flight to USA
Hi, I booked a flight only through lastminute.com back in February, so pre-covid, and have rolling travel insurance through my bank (Lloyds/AXA) for September this year. I am basically looking for advice on how to approach my upcoming flight - given I have insurance, is it best to just let the flight date come and go…
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Do package Holiday firms have to cancel?
I can't seem to find the answer to, do package Holiday firms have to cancel if The UK goverment advise essential travel only. I have a holiday booked for early September in Greece and it seems pretty certain that it will soon be on the hit list. I notice Easyjet flights are still flying to Spain, so what happens if flights…
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SEISS question
Hello, first of all, apologies for this rambling post! I have been judged eligible for the first and second SEISS payments but I just have a nagging worry in the back of my head about it. So, my income from the last 3 years SE has accounted for 75%, 100% and 52% of my total income (it was down to 52% last year as I took on…
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Flight booked
My son bought me a flight to Perth Australia in May for my birthday. The flight is booked for January 2021. If you still have to isolate when you arrive are you entitled to a refund from the airline or can I change the dates as it is a flex ticket but will I have to pay to change it. I didn't have travel insurance when my…
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UK Apartment booking- please help!
I don't know if this might be something that anyone can help with, we are really stuck and just don't know what to do or what our rights are. We booked an apartment in Newcastle-upon-Tyne for my best friend's hen do for 18 people. It was advertised on TripAdvisor…
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Filthy new tenancy during a pandemic
Hello We have recently moved. We weren't allowed to view the property in another city because of coronavirus. The previous tenants didn't want anyone round and the estate agent was providing a short video on the tenants phone and letting the property 'sight unseen'. We agreed to take the property on two conditions: 1) A…
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Holiday in three parts, apologies if already posted
I have a holiday booked through Imagine Cruises for March
2021. It consists of an India tour, then a flight to Hong Kong and a cruise
with Silversea, then a tour of Japan at the end of the cruise. Firstly, If just one of these segments has to be cancelled
through a covid related issue can I get a refund for the whole…
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Sports club payments
Hi I'm hoping someone might be able to help me. My child goes to a sports club once a week, when coronavirus closed it we were sent an email asking to continue paying the direct debit to help them cover their overheads while the club was closed and in return we would get 6 months to make up the classes. We agreed we could…
