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Cancelled holiday but still need to make final payment?
I noticed online our hotel we booked for our holiday in October was closed for the season. After ringing Tui customer services they have confirmed this meaning our holiday is cancelled unless we rearrange. However customer services said I need to wait for cancellation team to contact me to apply for refund of our deposit…
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Bounce Back Loan increase
I took out a bounce back loan relatively early on and decided to take out the barest minimum - to be prudent and not have a large loan to repay. I was well under the threshold and well under the maximum my turnover would allow.I now find that the 'bounce back' is barely getting off the ground and business whilst improving…
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Portugal & Love holidays
Looking for some advise I booked a package holiday with love holidays back in Jan to go to Portugal in September. This was meant to be a little break at the end of my masters placement. Unfortunately I am still on placement when I am due to go as it started later with the lockdown. I can take annual leave but have decided…
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Do I have to accept a credit note?
I had a one night stay booked at Holiday Inn Newbury Park which couldn't be fulfilled due to Coronavirus as the hotel was shut. Do I have to accept the credit note out can I request a refund?
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How and when will I be notified about SEISS second payment
Forgive me if this has already been asked.... As a self employed sole trader that's still trading I'm certain I qualify for the second SEISS payment but when will I be notified by HMRC if they consider me eligible for this? I have searched a few places but can't seem to find the answer. Just really need to know how I will…
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My travel bookings experience
The good. Jet2, EuroWings, EasyJet, United Airlines. All refunded without argument and very quickly although EasyJet were a bit slow. Hotel King George, San Francisco who refunded my non-refundable booking promptly and without question. The bad. Aegean Airlines, Royal Jordanian and Transavia. All refused refunds. I did a…
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Can't commute to work-what to do?
Hi to all of you. I am having a problem at work. Basically in May during the coronavirus I lost my lifts to work. I asked to move me to different shift so I could get some lifts from someone else and my partner. My manager said ok, he moved me until the end of the lockdown. 2 weeks ago he told me he needs to move me back…
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Second Grant from HMRC - coronavirus self-employment income support scheme
I am about to make a claim for the second grant from HMRC for the self-employed. I work as a self-employed genealogist and apart from one person who paid me £30, I haven't had any customers since lockdown first started in March. I cannot, however, prove that I would have had customers were it not for the coronavirus. This…
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Deferred July Tax
I’ve been unable to work since April. I’ve just logged into my self assessment account which says my July payment is overdue. When I checked in April I’m sure it said I didn’t have to do anything to defer July payment. Was I supposed to declare it?
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Travel Insurance - Covid cover confusion
I have rescheduled this year's holiday to next year and am trying to buy insurance for the trip, but even those policies I have found that say they cover covid have the exception that they will not cover if you can't fly due to Government guidelines, or have I misunderstood? They say not covered : "Any claim where you…
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Tui online check in
Due to travel on 1st september, to mainland Spain. The tui app says online checkin opens tomorrow. I’m almost certain it will be cancelled, but as yet have had no opportunity to amend of cancel for free. if I check in is there any difference to my rights if the option becomes available to amend? Or should I wait to see…
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Who refunds me? BA or Netflights?
Morning all - I'm looking for a bit of advice on what to do about getting a refund on a flight. I had flights booked via Netflights with BA to Boston on 4th September. Obviously I was expecting them to be cancelled and last weekend the booking disappeared off the BA website. But I've had no contact from either BA or…
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Stag Do accommodation and Travel Insurance
The accommodation for our stag do in June was paid in January but following C19 all flights to Portugal were cancelled. The full amount of £1100 was paid in full by one of the party on his Credit Card so he made a claim on Halifax/ Axa travel insurance policy who said they were only liable for his portion (£55) and not the…
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Holiday and flexible furlough
Hiya just a quick question really.. During full furlough I've been asked to take holidays/annual leave which I am told they were allowed to do. I've now been put on flexible furlough, Does this mean on flexible furlough they can make you take annual leave also? Thank you
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Over 70 Occupational sick pay or furlough
Hello, a friend who was off work due to being over 70 asked why she was receiving a lot less while being off has been told she was on occupational sick pay and not furloughed as she thought, the explanation was the school wasn't closed but was open for key workers kids, should she have been furloughed or is occ sick pay…
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American Airlines - voucher offered
Hi All, Looking for some advice if anyone has had a similar experience / joy: I had flights from the UK booked to Boston, USA in March 2020. BA cancelled those flights and we were unable to go to the USA. I had internal flights with American Airlines and trains booked with AMTRAK. I tried to cancel these as we could not…
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Not what was advertised
Back in February we booked a week in a hotel in Dorset via Expedia, where we visited last week. This was way before the virus restrictions were even thought of. However, the hotel we chose was based on the facilities that is had available such as a spa, sauna, gym etc. Due to the lifting of certain restrictions leisure…
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Secret Escapes
Hi, Be careful which travel agent you buy from. Secret Escapes are quick to take your cash, but no help if and when you have an issue: * Thank you for your email. * Your holiday provider is Exoticca, therefore your contract and even ATOL certificate is with them. * You have to legally claim your refund with your holiday…
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Charging for free facilities
Hi we’ve booked a Uk holiday site For our staycation. I researched a lot before booking and have paid A lot more than we normally would for this type of holiday because of the award winning pools. Due to COVID the indoor pool remains closed but the outdoor pool is now open. But you can only book 50 minute sessions and it’s…
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Covid License Extension and Car Hire Abroad
Hi all, I need a bit of advice if anyone can help out. I'm travelling to Italy in a few days and am planning on hiring a car. My UK driving license expired in Feb 20, but due to Covid has had the automatic 7 month extension, which I understand was an EU regulation. If I arrive in Italy and hand over my license with its Feb…
