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Ryanair flights cancelled can I claim for non refundable accommodation from insurance?

nic-pink
nic-pink Posts: 41 Forumite
Part of the Furniture 10 Posts Combo Breaker
edited 19 May at 3:52PM in Coronavirus Board
Hi can any of you guys help? I have a family holiday booked to Italy at the end of August, Ryanair have advised of a flight time change (I think possibly it will be cancelled) and have offered us a refund. I have a family policy with Axa provided by coverwise. Our accommodation is booked through booking.com and I accidentally booked the non refundable accommodation, I have requested a refund or change but the owners have refused. Can I claim for accommodation cost through my insurance due to Ryanair changing the flights. Tbh we weren't going anyway as I'm really finding the whole situation very stressful at the moment and am taking antidepressants to cope with anxiety could I alternatively claim a refund under health reasons. Could anyone advise what is the best way to proceed?

Comments

  • k3lvc
    k3lvc Posts: 4,174 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    I've checked the crystal ball and cant even see from there who your insurance was with let alone it's T&C's
    How about you read them and if you're still not clear then ring them and ask
    The current situation has brought about different interpretations from insurers so no-one can tell you how your insurer will deal with your circumstances
  • Best thing to do as always is to speak to your insurance people. Is the accommodation in Italy still open, if so you might not be able to claim as you have not bought a package holiday.
  • nic-pink
    nic-pink Posts: 41 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    K3lvc thanks for your helpful answer but it may be time to stop looking at your crystal ball and read my post insurance was with Axa obviously you have no idea how to help with my situation but I was hoping someone else may have been in a similar situation and could offer some advice, this forum is about helping each other after all....
  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    You still need to check the terms of the policy you have. Axa will have more than one level of cover and you need to check the exclusions of your specific policy.
  • nic-pink
    nic-pink Posts: 41 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I have read the policy wording but as the flight hasn't been cancelled I'm not sure if it will cover us Ryanair have so far only changed it and offered a refund was hoping someone else may have been in a similar situation
  • Can anyone suggest an insurance company who will provide earthquake cover for a holiday home in Italy ?
  • Apologies wrong thread
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