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Currys customer service contact details
Does anyone have a email address for currys customer services that gets anything other than a atomated reply please. I have rang them but cant get any sense, emailed them and dont get a reply I know I can write to them but I need a fast reply.
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Money Dispute
Hi All, I apologise now if I have written this inside the wrong thread. Basically me a 3 other friends booked a holiday for November this year, person X booked it on their credit card in full so the rest of us all paid £180 each to person X Since then there has been a fall out in the group and someone else is taking my…
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refund onto cancelled credit card
Morning all Im returning an item to Screwfix that is faulty. the agent I spoke to - very helpful, but said that they had to refund the card that was used to pay for the item - even though its a credit card account that is now closed. Just wanted to check what course of action I should take - should I contact Screwfix in a…
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Did Currys sell me a re-furbished laptop?
Hi guys, I got a laptop from Currys on 11th September. Well I ordered it 6 days before but the person at the shop told me I had to order it in because if I bought it in store I would have to pay an extra £30 because they installed the Recovery Disk. I got the laptop on 11th September and went to register it today (finally…
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yamaha r1
hi can some one help I got the r1 on 14/3/13 and on the 24/6/13 the GENERATOR whent so 2 moor generator and 6weeks later I get it back all good untill on the 6/10/13 it has gon agan and they are saying it is out of warranty please help
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Faulty cycle light
I purchased a lezyne rechargeable cycle light approximately 10 months ago. I have probably recharged the light a maximum of about 10 times and used it probably a maximum of about 30-40 times. Unfortunately, it is no longer charging and it appears it may be something to do with the charging connection. The light cost me…
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hoover washing machine e14 fault again!!!!
Hi all. My washing machine was dying on me so I decided to get a new one In Jan 2013. I opted for a Hoover model that had good reviews and a large drum. 3 months later it reported an e14 fault which was a issue with the heating element, we called Hoover who sent an engineer out to fix it within a few days. 3 months later…
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Mobile Phone deal
I have just signed up to a new mobile phone deal over the phone. If I dont like the phone when it comes they said I have 7 days to exchange the phone. My question is if I find a better deal elsewhere or a better phone can I cancel the new contract. (would it come under distance selling regs) also I dont know much about…
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Received a letter confirming last day of membership now gym is wanting an extra month
My partner had signed up to a gym which had a 3 month minimum term, she then decided she didn't want to continue with the gym; she phoned to ask when she could leave and was told that she needed to give her notice before the end of September for membership to end on the end of October. She did so and had received a letter…
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Ticketing - Rights to a Refund
Hello all, I recently purchased tickets to a sporting event, at a cost in the region of £600 total. Given the event was sold out, I ended up having to go the eBay route, but did my homework and made sure to use a registered Business seller, thinking that it would offer me a little more security than taking a chance on the…
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Floors2Go - Refund
Hi all... Hoping to get some advice regarding a refund from the mentioned company. We've had a nightmare of a time with them. We placed our order in store for an engineered wood floor costing £985.00 ex fitting. The manager checked stock and advised that it was available. A date for fitting was arranged, but when the…
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Is this business acting illegally?
Hi, I received an enquiry last week from a prospective customer who asked me to match a price on a banner stand offered by a competitor. As part of our own companies policy we will always try to beat any like for like quote and so I asked the customer to provide a link to the advertised product (which they duly did). Later…
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Gift card refund
Hi guys, Not too sure whether I'm in the right forum here but hopefully I am! Also, it might be a silly question so please excuse my ignorance :o I bought some clothes from Topshop online the other week and used a gift card to pay £10 of the total amount. If I was to return a few items, does this mean the first £10…
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Rugby Top faulty
I purchased my son a rugby top for his home team. He has worn it half a dozen times and we have now noticed the seam has gone on the neck line. We tried to return it but were told we could purchase a replacement at cost price but refused a replacement. Can I check where I stand. I believe sales of goods act 1979 covers us…
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Zavvi not honouring warranty
I bought some headphones from Zavvi.com in Jan 2013. In Aug they just stopped working. The user guide states warranty is 12 months. Zavvi told me the warranty with them was only 6 months and said to go to manufacturer. I wrote to the manufacturer (Teknique) who have told me to go back to Zavvi. I have now written to…
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Handbag broken, but no receipt
I bought a gigi handbag from TK Maxx on the 13th September and the catch has broken. It can't be fixed so the bag is now useless. Unfortunately I don't have the receipt, although I did but it on my credit card so I can see the transaction. Is this enough for them to refund me, or give me a credit note?
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Faulty iPod dock bought in store - no receipt - do i have any rights?
Hi, Quick question if anybody could kindly advise me: We bought a iPod dock radio thingy for our kitchen earlier in the year and it has developed a fault (basically when you plug it in and turn it on it surges power, like it is pulsing, but without sound or any usability - this continues even after it has been unplugged…
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Can I have a refund on my £1600 bike after 7 months?
In February I brought a £1600 carbon fibre road bike, almost immediately I had to take it back three times as the spokes on the back wheel kept coming loose resulting in the manufacturer replacing back wheel which took 6 weeks and the shop I brought it from lending me a wheel. There has been a few other minor niggles…
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Did I do the wrong thing??
Hi So my iPhone stopped working. It couldn't find my network and then it just stopped altogether when I tried updating it. The phone is one year and three weeks old. I took it to apple who couldn't find what the fault was and said it would cost £130 to replace. They actually said to me that the fault could have been there…
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Marble fireplace cracked help
I bought a marble fireplace fifteen months ago. It has cracked badly and a piece of marble has actually came away, I phoned today and was told they will ring me back on monday, as it's over a year what are my rights can i demand its repaired or replaced.
