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Aldi Customer Service - is there such a thing?
Bought two Dentitex Sonic Toothbrushes from Aldi in January 2013 for £17.99 each. One stopped working in June 2013. Being outside the '60 days bring it back to the store' period. I followed the 'After Sales Support' route. As it says on the box "Now that you have purchased a dentitex product you can rest assured in the…
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Problems with British Gas...
Sorry - Posted in wrong forum.
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CarParts4Less / EuroCarParts wont refund after their error.
I believe they're the same company, or that CP4L may work under the ECP umbrella or similar? Someone on here may know the ins & outs. Anyway, my brother ordered some service parts for his newly bought car ready to do some work. Having used ECP before he tried CP4L. They seem to use the same layout, but they're cheaper. Put…
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Multi packs
HI can someone tell me, is it illegal for our local corner shop to sell cans of coke that have written on the side of them "not to be sold separately multipack can? Any help would be grateful. thank you
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Amazon Refund
I purchased gaming console from Amazon about 30 months ago. Recently it stopped switching on so I spoke to Amazon who escalated it further due to how long it had been. I spoke to Amazon again a few hours later and they agreed for me to return it for a refund of the item cost. This has been confirmed numerous times with…
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Fedex charges
Good morning, I took a delivery of an item three weeks ago from China via FedEx, I have just received a bill from FedEx for £16 for Import fees. Should this be paid by me as I have not entered any contract with FedEx and as far as im aware I have paid postage to the sender of the item?? please advise as im not sure of what…
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Retailer Cancelled Order after i'd paid
bit of a strange one but I ordered a shirt online from reiss at the beginning of september. I had it set to pick up from store. It was on a sale price. I got notification emails that it was ready but September turned into a busy month and I was only able to go pick it up last week. Just before I was going, i got an email…
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Used Car - spare alloy damaged, checking my rights
I bought a second hand 2011 VW from a dealership 5 months ago. I took it to have a worn tyre replaced today (somewhere else) and while I was there asked for the spare alloy to be fitted on the car and the new tyre to become the spare. On taking the spare alloy out I noticed it was scuffed and a chip out of the lip was…
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Miss selling in Currys, Bristol - Advice needed
I have contacted them via 2 email addresses, posted on their facebook page twice (both have been removed), also sent them a private message via facebook and they still have no decency to get vack to me since last sunday evening. I have also emailed Trading standards. I have also written a letter to head office yesterday -…
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Party Wall infringement
Hi, I would like some advice from anyone who knows a thing or two about construction law. So please holler if you can provide some insight to the following debacle: I have a Party Wall Award with my neighbour who has essentially gutted her Victorian terrace to build a large rear and loft extension. I believed this would…
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How to find a free valuation of a painting
I am not sure which forum to post on. My grand parents left me a set old paintings which have been painted on porcelin which makes them quite heavy.They were possibly pained sometime in the 1930' but could be as early as the 1920's or as late as the 1940's. Where can I go to obtain a valuation and will it be free or…
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Advice bought car.. Now won't start
Advice needed please... Any mechanics on here? Or legal people even. Last night we collect a r reg bmw off someone we bought via eBay , we offered them an amount and they accepted. It had mot till march tax till dec and was stated can drive away today. It didn't start first time at their house, it finally did the guy said…
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faulty flat pack furniture Very wont replace
I bought a bedside table from very. I opened it checked all parts, all present and then started to assemble using their instruction booklet. only after a few steps did I notice the pilot holes on one side had been put back to front and upside down!! I emailed immediately and was told they would get back to me. after…
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Royal Mail now disposing of prohibited items
I bought a Zippo gas lighter from Amazon last month (this amazon id B000X8L3LY ) which arrived faulty. I repackaged it in the same box/wrap and padded envelope it came in in order to send it back. Did the Amazon returns, printed label, etc - all as anyone normally would and posted it back to the seller (an Amazon…
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Air France charged shuttle between connecting airports
I bought online return air tickets to Sao Paulo in Brazil. The outward flight was from Heathrow to Paris Charles Degaulle, then to Sao Paulo. The return flight was Sao Paulo to Paris Charles Degaulle, then on to Orly then fly to London City. I didn't mind too much about the extra hassle because it was a good price - £1140.…
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Cancelling a Maintenance Agreement
First of all apologies if this is in the wrong section this is my first ever thread and I am looking for advice. My Mother in law had an alarm maintenance agreement (since 1994) which states that all call outs 24hrs a day are at no further cost to the customer. In February of this year the alarm battery needed replacing in…
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Corian worktops
Afternoon all was after a bit of advice to see where I stand Recently I have had a Corian worktop fitted into a new kitchen and it is the worst decision I have ever made. The fitter or as they call it fabricator was a company called one design The cost of the product was initially £3k When fitted I noticed 'white spotting'…
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Returning items bought on credit note.
Here's hypothetical situation (which may become real): If i get goods from a retailer by using their own credit note, can i return item for cash refund ? I'm just looking for a way to claw back my money that retailer swindled us out of. Is this scenario legally viable ? Northern Ireland is the place.
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Damaged mail order goods...URGENT!!
I recently bought a Samsung TV from Ebuyer. The sound was not right as soon as I started using the TV, so I contacted Ebuyer and arranged to have it returned for a replacement. I'd disposed of the original packaging but they were happy for it to be returned in another box. I packaged it up and Yodel collected it. I had no…
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Consumer help - Zooplus problem!
Hi, I hope someone can advise on a problem I have. (Apologies for the long post) For 4 years I have been purchasing cat food from a company called Zooplus with no problems (based in Germany I believe), I buy online, pay, they deliver. However, the last purchase I made I input the incorrect security code on my visa card and…
