-
Mis-sold EE Broadband with Phone Contract/
I've also posted this in Phones Web & Tv because I'm desperate for help. I upgraded my phone contract from Orange to EE 14 days ago to a iPhone 5S & iPad Mini and was surprised when I recieved a wireless router in the post the next week, I have just looked through the contract and realised without my knowledge they sold me…
-
SCS 4 month old sofa breaking / damaged? What are my rights?
So in January this year I ordered a leather sofa from ScS it took almost 6 months to be delivered, and now after just around 4months of having it the stitching is coming away and on 1 side of the sofa it is making a terrible creaking / banging noise when we sit down or get up as though the frame is about to give way - this…
-
Marc Jacobs designer watch broke after 18 months... :(
Last year (April 2012) for a late 40th birthday present to myself, I thought I'd treat myself to a fairly expensive Marc Jacobs watch. I spotted it on Pinterest, fell in love with it and then found out that it was available at House of Fraser. Anyway, I really liked the style as it is quite chunky looking with a thick…
-
DFS Sofa Cancellation
Hi There, Me and my partner was recently in dfs and quite liked a sofa but we wanted to go home and check the measurements to ensure it would fit without overhanging a doorway... He said we will fill out the paperwork but I will write in the "notes" box "subject to sizing" Anyway he rang me to ask if the sizing is ok and…
-
Peugeot Used Car Complaint
I purchased a 57 plate Peugeot 107 from a peugeot dealer for £3700 6 weeks ago and have had nothing but trouble. After picking up the car a rattle developed after a few days. The back box then fell off. The garage said it was not covered by warranty so had to cause a scene before they agreed to do it. Then I found that…
-
How long do i wait ????
Help!!! Alarm bells are ringing !!! Logged on to official perfomers website Bought two different lots of concert tickets at different times Stated tickets posted 8 days after payment clearance E-mail arrived - as new venue wld be posted August Nothing arrived - emailed - told beg Sept Nothing arrived - emailed - told end…
-
Debenhams Plus
Right, I need to sue these bunch of rogues, who won't refund on a faulty item only a few months old. They won't repair or replace either, but I'd prefer a refund anyway. Problem is....who do I sue? Let me explain;- 1. .Debenhams Plus website states “1.1.2 "Seller" means Debenhams Plus, (operated on behalf of Debenhams plc…
-
postage
i bought some items from sports direct yesterday at 1pm and paid extra for next day delivery,i have been tracking it today as yodel are supposed to be delivering it today,i contacted yodel as it looked unlikely that it would be delivered.They have had the order since 2am this morning and have now informed me that it will…
-
Amazon marketplace returns postage refund quibble
Bought a book from an Amazon seller called Daily Deals UK. Company is in America. It didn't say that in their blurb at the time, though it does now I think. Book did not meet the stated criteria of the 'Good' condition and I was unhappy with it. Sent it back to the USA using a trackable method. Cost me £20 (it was a big…
-
Guarantee just expired and fridge broken
Hi I'm hoping someone can help me please. In June 2011 I bought a Beko fridge freezer from Appliances online. Beko offer a 2 year guarantee and of course it has now broken just after it expires. Would I be able to push for a free repair or will I just have to take the hit and try to find the cash for a new one. I did…
-
shop refusing to communicate
Hello, looking for a bit of advice, we got bifold doors and the main door has dropped so now when its used has to be picked up and dragged into place, been attempting to communicate with the company to come out and fix it since July but all we get is the guy is busy we will get him to call you back and they never ring back…
-
seller refusing to refund P&P
This is a low value purchase (£12 + £7 P&P) of some folksy/rustic items that are basically tat and nothing like the lovely website photos. I have emailed the seller with photos (and sent them their own photo too, to compare!), but they simply say the items are not faulty and that I will have to pay postage both ways. It's…
-
Asda Order
Hi all, I ordered a folding bike from Asda on Sunday with an expected delivery within 3 working days. Yesterday I called them, they said my order was supposed to arrive on that day but they would call the supplier and check, and call me back. They called back saying the supplier had not received my order from Asda. Note: I…
-
repeat payments when you register for membership online
Hi I recently registered for membership with an online website with the default option of one month for £8.95. If I hadn't logged into my credit card account on line today I wouldn't have known that they were taking monthly payments from me. The site sets the one month option as recommended and I believed I would be…
-
Supplier refusing to repair Garden Shed
I purchased a garden shed from a local company in summer 2010, including erection. I am pretty sure I paid for this by cheque. Once erected, I treated the shed with normal fence/shed paint from the likes of Ronseal/Cuprinol etc. Early this year, I noticed that that large gaps had appears on one end of the shed and the wood…
-
My Builder has filed for bankruptcy
Our builder has told us that they are filing for bankruptcy so they cannot complete the out standing work. I want to now how I can confirm that he has indeed filed for bankruptcy? I have a feeling that he is just saying that so we do not hassle him about the poor and unfinished job he left our kitchen in. Thankyou
-
Goods bought online not arrived...
Hope this is the right place to post. I bought some goods from an online shop (they also have a phyiscal store in the UK) by credit card via paypal 24 (calendar) days ago. It said goods would take 5 - 7 days to despatch. The money has been taken but no goods yet, and no response from the seller to my email. How long do I…
-
marks and spencer online shopping - receipts not confirming sizes, no right to cancel
I recently ordered lingerie via marks and spencer's website and noticed a few unusual things at ordering: firstly you choose your size as normally carefully when you are putting things into the basket, but as soon as they have taken payment details this all disappears and all they will provide you with is a list of…
-
advice about engineer tearing my floor please
hi, i would love some advice please, i have my washing machine covered by a certain insurance company, i phoned them yesterday to report a fault, the engineer came out today, he pulled the machine out to open up the back, however when he pushed it back in, he tore the lino, its about an eight inch tear, he then got his…
-
Owed Money,what can i do
Approx 18 months ago the company i worked for was approached about a take over and the director sold the business for a considerable amount of money. The new owners approached me and i was unsure about my future in the new set up,my old boss sent me a mail and advised me i was an integral part of the sale and offered me…
