Gift card refund

vintageangel

Hi guys,

Not too sure whether I'm in the right forum here but hopefully I am! Also, it might be a silly question so please excuse my ignorance

I bought some clothes from Topshop online the other week and used a gift card to pay £10 of the total amount.

If I was to return a few items, does this mean the first £10 returned goes onto a gift card then the excess goes into my bank or do I get the whole amount on gift card/ on my debit card?

wealdroam

vintageangel wrote: »

Hi guys,

Not too sure whether I'm in the right forum here but hopefully I am! Also, it might be a silly question so please excuse my ignorance

I bought some clothes from Topshop online the other week and used a gift card to pay £10 of the total amount.

If I was to return a few items, does this mean the first £10 returned goes onto a gift card then the excess goes into my bank or do I get the whole amount on gift card/ on my debit card?

From their FAQs:

How will I be refunded if I have paid with a Gift Card and another method of payment?
The Gift Card will be credited first, with any remaining balance being credited to the other method of payment used at the time of purchase.

So the first £10 refunded goes onto a gift card.