-
New Insurance policy and wanting to cancel in the cooling off period
I bought car insurance last night which was an upfront payment of £73 then £36 a month. Since then I have found another quote that is only £269 a year - a saving of £200. I called to cancel the policy as I am in the 2 week cooling off period but am being told by the company that I will only get £23 back as they have a £50…
-
Living social deal not respected: advice needed
Hi, Here is my story: On 26th december, following a thread here on Moneysavingexpert, I bought a livingsocial deal : a sharp TV for £179. Problem is the TV's never been delivered and Sharp has never ever heard from us (nor living social for that matter). I've called Living social this morning and the guy said that he could…
-
Seek Legal Advice?
Due to a damaged parque floor (rising in one area of the room) we called out a carpenter, and he thought that water after a leak was causing damp (leak fixed). He wrote out a quote and we rang our insurance who paid most of it. Despite uncomfortable dealings during and after the job, to cut a long story short, the floor is…
-
Faulty PS3, YLOD. Where do I stand with Sony??
Why are you repeating your question again? Go buy a new one!
-
Tesco, Technika TV and Tosh
AAAAAAARRRRRRRGGGGGGGHHHHHHHHHHH!! I feel better now. I should know better. I bought a Technika television from Tesco in October 2010. Last weekend it decided it didn't want to work any more. I can hear sound but no display. Phoned Tesco 'helpline' - was told nothing to do with them as it's over a year old and have to…
-
Used car rights
I got a Corsa cdti on HP in October 2011 (with 3 months warranty) £4000, from day 1 had issues with; worn steering rack, CV boot, the clutch and starting problems with smoke, i contacted the finance company who told me to ring the garage to arrange for it to be repaired - which i did. When I went in to the dealership…
-
Faulty PS£, YLOD. Where do I stand with Sony??
I have owned my PS3 for around 6 years now and last week it decided to go YLOD on me (Yellow Light of Death). As there are many business on the internet that are able to repair the console I decided that because of the age (and my all important save data) this was the most viable option for me. I made sure I was careful in…
-
Holiday cottage - dry rot, not fit for purpose - legal recourse?
We booked and paid for a holiday cottage over the Christmas period. On arrival the owner showed me around the property. During this time he drew my attention to an area in the lounge where "here had been a leak in the past - all cleared up, but we haven't had time to repair the skirting board here, so we've put this box in…
-
bralx.com???
Has anyone ever used the website bralx.com? I have purchased an item from it and not had any correspondance about it. Has anyone recieved goods from this website?:(
-
cancelling advertising contract help
hi I am self employed and was talked into an advertising contract in a school folder i paid 7 months ago and have had no leads at all form this deal I have tried talking to the company who sold me this but they will not let me cancel the second year even though I have had no business at all and I doubt that my details have…
-
Pandora
My Pandora bracelet has snapped, no force I was only putting it back into its box !!!! Purchased Dec 2010 the retailer has refused to repair or replace it. They also informed me that none of Pandora jewellrey is guaranteed !!!!!!! My hairdresser was complaning a few months ago that her bracelet had snapped even though it…
-
LeCira - Mirrorworld
I purchased a £99 light wood frame mirror and it was damaged and faulty on delivery, I was not able to report this via the telephone (no reply) so I e mailed them within an hour of unpacking. The item was not as described, also the frame was scratched, and the mitred joint on one corner did not meet. They agreed to repair…
-
What if the price has changed?
Not sure on this one but I want to return an unsuitable item bought at full price which is now half price in a Tesco store. Will I get the price I paid or the new store price? Would I be better off asking for an exchange or a gift card. Thanks in advance.
-
letter regarding "arrears"
Does anyone know the correct way to reply to a letter I've had from a collection company called DLC? I am now in an IVA and thought that creditors were not supposed to write to myself but to the IP but not this bunch- today I got a letter telling me the account is in arrears and sending a default notice- but it isn't in…
-
Peacocks - returned items
I tried to return items to Peacock that had been bought for Christmas. The receipt was still in time to return. I was told that they had gone itno receivership and I couldn't return or exchange. Even though they are still selling shops in the store. ideally I would have liked my money back or at least exchange for…
-
Faulty Sofa from DFS
Hi Can anyone offer advice please. We purchased two (3 & 2 seat) sofas from DFS on 14/06/2008, delivered to us as promised and we were quite happy for a few weeks. Then I noticed that the padding on the seats had sunk quite considerably and also the arm on one sofa (which are large and padded) also sunk in when simply…
-
Advice on car purchase
Hi all, I purchased a car from a dealer a few months back for £10k and over the weekend it developed a fault. The next week I tried to come to a resolution with the dealer and agreed to take it to a main dealer for repair. The dealer told me the head gasket had gone so I immediately tried to reject the car from the seller.…
-
Boo Hoo Returns
Hi All Hoepfully you can clarify something for me. It's a couple of months ago so no point in following up but just read something that made me wonder whether something was lawful I purchased some clothes for my daughter from Boo Hoo dot com. When they eventually arrived one of the items didn't fit. Labelled as a size 10,…
-
Wedelights store
Hi Everyone I just wanted to let you all know that I bought a Disney DVD from Wedelights Store (www.wedelights.co.uk) and I never received it. I then did a search on the company as I have e-mailed them a few times advising that the item has never been received and I have had NO reply. Turns out they are a scam. There have…
-
Partial order received, over 35 days and still missing items, no contact
Hi, I ordered for Christmas a car radio and fittings for my husband's car from a website online. This website is attached to 2-3 physical shops in the NorthWest. I spent £190 total order, including a £11.50 Next day delivery charge because I wanted to make sure I had everything ready for Christmas Day. They sent only a…
