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Non return of credit agreement fine
I took out home insurance with Budget Insurance last month and never got round to sending the Credit Agreement back within the 14 days stipulated. I have now been sent a letter saying they will add £15 to my monthly payment because of this. How can they justify this costing them £15? Can they get away with this??
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Dreams - Bed company
Hi all, Before Xmas I bought a tempur mattress from Dreams in Knightsbridge. The mattress cost me £1709 which is a ridiculous amount of money. As a gisft for my trade the manager of the store gave me 2 tempur pillows to take with me. The delivery was booked for the 9th of January. I was given the receipt which indicated…
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Faulty Part and Faulty Service
Would like some advice on dealing with Kia Garage who at my cars first service fitted a faulty part which caused the engine to seize its only luck i wasn't driving my normal route at a faster speed. I was without a car over Christmas which ruined our plans of staying with family and they had my car for a total of 28 days…
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Scotcall card through door
Hi, Had a card from "Scotcall" thru the door with a mobile number on. Thing is I don't owe anything apart from what's on a credit card, and that's up to date. There were some debts in the 90s when I was a student and various companies have sent letters trying to claim these over the years. They're all 100% statute barred…
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vodafone's mistake has left me with a bad credit rating... help!
Hi all to cut a long story short i had a vodafone contract, the signal in my area was so poor vodafone let me exit the contract early without having to pay an early termination fee (sep 2010). They then continued to bill me and i didn't pay it because they had already agreed i didn't need to pay. I continually contacted…
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Please help with complaint letter??
Hello all. Please let me say that I know I'm a bit of a fraud to post here, amongst people concerned about losing their jobs, paying utilities bills, buying food, etc. I will be unemployed from July when my employment contract runs out so I guess I'll be finding out how grim that is soon! I came to ask if anyone could help…
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Tv breakdown
I have a flat screen television that is just not working properly it is two years old .I have tried speaking to the shop were it was brought from but they are not interested any ideas what to do now?:D
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Owed money by friend - what can I do?
Hi, I recently bought a laptop for a friend using my debit card via the Internet and it duly arrived at my address. My friend has been avoiding paying me for the laptop for some weeks now... however it is still in my possession. What can I do to either get the money from my friend or return the laptop and obtain a full…
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scs sofas
I'm not sure if I've posted in the right place, sorry if I haven't. I brought a sofa from SCS, and it arrived the end of November, in the wrong colour. They re ordered it and again it arrived last week in the wrong colour. They are sending the manager out with swatches to see if the sofa matches the colour i thought i had…
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mis sold college course
Can anyone offer me advice? I started a college course a few months ago with a large college the costs were nearly a thousand pounds. I was interviewed for the course and had studied previously with this college but since startign this course the standard of teaching is dreadful i have complained to the college directly…
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Need some advice please?
We just recently bought a fireplace a fortnight last saturday & paid £817 for the whole lot however the next day we changed our minds & on the Monday we decided we didn't want it and asked for a refund. We contacted the shop & told them of our intentions to cancel & they said it was policy to write to head office a letter…
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To accept a gesture of goodwill or not?
Very briefly, I ordered a bed from a large department store before Christmas. The first bed turned up broken, the second bed had parts missing and the pieces were different colours. The bed we ordered was then out of stock (probably because we'd had most of them in varying stages of being useless ;) ) and we've ended up…
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Think I have been scammed?
Hi everyone I think I've been scammed, need advice. First off, please don't berate me for having done this, have done plenty of that myself. I put an ad on Gumtree for wanted gig tickets (not The Wanted, I mean there were tickets I wanted) and was contacted by a guy willing to sell. Said he now had commitments meaning he…
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Faulty Camera - Can I plead Sales of Good Act!?
Hi I was wondering if anyone could help me. I bought a camera from online on 20/10/2008 (costing £180) and took out the extended 2 year guarantee which expired on 20/10/2011. However on 12th Jan I discovered when I went to use my camera that I couldn't take a photo as I had the error 'This memory card is locked.' It wasn't…
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Advice please
On Saturday I bought a couple of items both new but one without packaging. The item without packaging but is a blu ray player (showroom model). This morning I had a call to say they had given me the model up from the one I bought can I please return it for a swap. Basically what are my rights on this? Sadly I left a jacket…
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Replacement of faulty item - what value
I bought a Fisher Price baby swing from Tesco a few months back and it does not work properly. (only set it up at the weekend for baby due this week) It cost £20 at the time, (was on offer as discontinued), and the up to date version is now £60-70 on other sites (tesco dont have it in stock). Obviously I wont be able to…
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can they do this??
hi all, right my question is this- i dropped my spectacles into a local manufacturing opticians where i live and asked them to re-coat my existing lenses. the cost was £25 which i said i'd pay when i picked them up. I returned to pick the spectacles up 6 months later as i had a family problem abroad to find out that the…
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Mamas&Papas Car seat return - no receipt?
Hi, I have been given a car seat from mamas and papas (cybex aton) as a gift however when I opened it I found that there there is a small hole in the hood where the sowing seems to have come apart. The car seat is completely unused as my baby has not even been born yet - not a scratch or mark on it and still has all the…
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Faulty Memory Foam Mattress
Hello Fellow MSE's, I wondered if anyone has had a similar problem and has managed to get a resolution as looking around everyone seems to have differing experiences and outcomes. I bought a DBL memory foam mattress from Poundstretcher on 02/12/11 and after about 30 days got fed up with profuse sweating as both me and my…
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Panasonic TV Red Blinking Light
I am posting to ask if anyone has recently had any favourable outcomes to this problem with some Panasonic TVs. I purchased a Panasonic TH-42PX70B (a 42" Plasma TV) from Laskys online in 2007 for a little over £800. From day one, when I tried to turn it on with the remote, the red power light would blink several times…
