-
Refunds on items reduced in sales
I recently bought a pair of Levis jeans for £85. Within a week the same jeans were reduced to £40 in the same store. Am I entitled to a refund on the difference?
-
Returning a faulty TV
We bought a tv from Currys on July 23rd last year. We've just gone to switch it on and it doesn't won't work, no picture or sound. I'm planning on taking it back tomorrow which will be 6 months to the day that we bought it. Is it up to me to prove its an inherent fault? The direct.gov guidelines state over 6 months since…
-
gearbox cracked-they claim it is our fault?
Hi Guys, I really hope you can help. We bought a second hand gearbox from a salvage yard in Hull.We paid by card over the phone and it arrived two days later. Hubby took it to the garage to be fitted and found it had a crack in the casing,but assumed that it was sent like this, as it was from a salvaged car.The gearbox did…
-
Mobile Phone Insurance Dilemma
First time poster so be easy. Not strictly speaking a consumer rights question but here goes. My IPhone 4 32 GB that is insured with BetterBuy insurance suffered water damage. I sent it to be repaired but the company have now told me that my phone is beyond repair and needs to be replaced. The insurer's liability under the…
-
homebase furniture care - commission?
I'm not sure if this is the right thread but anyway... I was just wondering if staff at homebase get commission for selling their furniture care "insurance"? My misses recently bought an ex-display item of furniture and was told she could only get the current 20% off all furniture offer if she also bought the furniture…
-
macbook pro false information
http://direct.tesco.com/compare/?c=215-0128+215-9600&f=/q/N.2001059.aspx the above link is a comparison of the two 15" models of the apple macbook air on tesco direct i visited my local tesco today with the intention of purchasing the more expensive model. however, they only stock the cheaper model in store at which point…
-
Where do I go to complain about this sort of mis-selling/emotional blackmail selling?
I've come across a sales method that is really disgusting. You apply for a job online and in the process also post your CV on a job site. Later that day you receive a phonecall, purporting to be with regards to your application. They tell you that your CV is rubbish, go through a long sales pitch, and attempt to sell you a…
-
Sale of goods act on my TV?
Hi, I'm new on here due to being pointed in this direction for an answer to a query i have. In Oct 2007 I purchased a Samsung LCD TV from Comet and took out an extended warranty for 3 years. In 2009 the screen developed a line down it, a claim was made, and it was put right without problem. However, I now have a new…
-
Mistaken Identity- ruining my life.
Apologies for the melodramatic title, and also if its in the wrong section of the forum, but I think this best suits.. This problem has been going on for 5 years, i thought it had been sorted before Xmas, yet today it has all kicked off again and I just don't know what to do. To cut a very long story short, I have been…
-
Halifax - Recoveries Indicator
Hey Folks, Not sure if this is the right section. Ok, I called Halifax after receiving a balance transfer offer on my credit card in October 2011. They refused to accept the BT stating there was a customer indicator relating to recoveries. I asked for more information but they could not provide any. After a lot for hoohaa…
-
Rejected second suite
Hi, advice would be appreciated with a problem after buying a leather suite from Harveys last November. The first suite came and was rejected within a day of delivery because it had several leather defects. harvey's were fine with that, didn't argue or send out a technician to examine it, but agreed to replace it. This…
-
Compensation from faulty spark plugs
Hi, I've tried a google search but to no avail but basically I'm wondering if I would be entitled to compensation from ngk spark plug manufacturers for severe damage to my cars engine caused by a faulty spark plug falling apart and dropping into the combustion chamber and smashing its way round the engine breaking valves…
-
Lost Refund Card - Mothercare
Im not sure if this is the right place to post this but i am after a little bit of advice... I took back a pushchair back to mothercare and had it put on a mothercare refund card, there is £280 on it. However somehow its been lost (along with the receipt!) ive never activated it, i just wondered weather there is someway…
-
Taxi company demanded more money when we refused they cancelled our booking, rights?
Taxi company asked us for more money when we’d already agreed a price, and when we said no they cancelled our booking. Hi all, I hope this is the right place. I’d really appreciate some help to know what our rights are. We’d booked a taxi to and from our university to the airport online because we’d booked the return we…
-
Order not complete but charged full price and won't refund
I ordered some bits from a site it did seem cheap but was in their sale so ordered a few items. It came to £9 Inc postage. 2 items have been sent with postage my order says they are worth £5. The site emailed me to say obviously the pricing was a mistake and therefore the additional items will not be sent but they are…
-
RailTech Group training fee for non-existent job
Hi, a few months ago my husband went on a 6 week training course with RailTech Group. It was meant to cost over £3000 (signalling course). They really led us to believe there would be a job at the end of the course. We could only afford 20% of the £3000, with the balance to be paid after the course and in installments once…
-
Returning XBOX Kinect after 28 days
I bought a XBOX 360 Kinect with 2 games from Game in Birmingham, for my brother for Xmas. It originally came with Fifa 12, but i didn't want that so they gave a credit note against it. My brother already had one (i did not know) and so i gave him the reciept and he said he would return it. He tried to return it at the…
-
ebuyer.com newsletters - they never stop spamming - what to do with them
ebuyer.com Every time I received a newsletter from them I unsubscribe. I've done it 3 times. I've sent them eNotes as well. They still don't stop spamming with newsletters. I had enough with them. Could anyone guide me how to take legal action against them?
-
Time limitations on Consumer Credit Act Requests?
Hi, I am new here and I am hoping this has not already been answered elsewhere. I have been trawling the forum for a couple of days and cannot find it so here goes. Essentially I need to know if there is a time limitation on how long companies have to provide requested information. I got the Office of Fairtrading involved…
-
Which CAB
Am I allowed to use *any* Citizens Advice Bureau for advice or am I limited to my local one ? The reason being that some (which ?) evidentally allow for users to contact them by email - my local CAB won't reply to my emails - I suffer from a virtual lack of speech - so prefer electronic communication ......
