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Which CAB

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Am I allowed to use *any* Citizens Advice Bureau for advice or am I limited to my local one ?
The reason being that some (which ?) evidentally allow for users to contact them by email - my local CAB won't reply to my emails - I suffer from a virtual lack of speech - so prefer electronic communication ......

Comments

  • Optimist
    Optimist Posts: 4,557 Forumite
    Part of the Furniture
    21Twinkle wrote: »
    Am I allowed to use *any* Citizens Advice Bureau for advice or am I limited to my local one ?
    The reason being that some (which ?) evidentally allow for users to contact them by email - my local CAB won't reply to my emails - I suffer from a virtual lack of speech - so prefer electronic communication ......


    I believe they prefer you to use the local one.

    You could try a online forum such as this one
    "The whole problem with the world is that fools and fanatics are always so certain of themselves, but wiser people so full of doubts."

    Bertrand Russell. British author, mathematician, & philosopher (1872 - 1970)
  • agrinnall
    agrinnall Posts: 23,344 Forumite
    10,000 Posts Combo Breaker
    The CAB website says this:

    Advice may be given face-to-face or by phone. Most bureaux can arrange home visits and some also provide email advice. A growing number are piloting the use of text, online chat and webcams. Search for your local bureau to see the full range of services it provides.

    They don't seem to have a general contact email address so I would suggest writing to them with your reasons for wanting to use electronic communication and asking them to suggest a suitable office to contact.

    Citizens Advice
    Myddelton House,
    115-123 Pentonville Road,
    London N1 9LZ
  • pmduk
    pmduk Posts: 10,681 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I suspect some bureaux may impose limitations as a basis of the funding they receive
  • Oliver14
    Oliver14 Posts: 5,878 Forumite
    Could you get a friend to phone or ask? Or just email the one you're considering and ask them stating the reason why you're contacting them and not your local one.
    'The More I know about people the Better I like my Dog'
    Samuel Clemens
  • 50Twuncle
    50Twuncle Posts: 10,763 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    pmduk wrote: »
    I suspect some bureaux may impose limitations as a basis of the funding they receive

    That is what I was wondering ....
    thanks anyway.
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