Sale of goods act on my TV?

mbrotherhood

Hi, I'm new on here due to being pointed in this direction for an answer to a query i have. In Oct 2007 I purchased a Samsung LCD TV from Comet and took out an extended warranty for 3 years. In 2009 the screen developed a line down it, a claim was made, and it was put right without problem. However, I now have a new problem. The HD has stopped working on the TV (when something is plugged into the HD socket the TV doesn't detect a signal) and now the warranty has run out, was searching for someone that could repair it for me. That was untill my Father-in-law mentioned the 1979 Sale Of Goods Act, something which I'd never heard of. He says I have six years to make a claim against Comet to get it repaired. I have breifly scoured the net and don't know what to believe. I originally paid £1025 for my TV so is it reasonable to expect it to still work after 4 and bit years or should I just find someone to fix it like I started out to?
Can anyone shed any light on this touchy subject?
Yours in confusion,
Mark.

unholyangel

You do have 6 years (in england from date of purchase, 5 years from discovery in scotland) to make a claim. However tihs doesnt mean all goods should last that long.

You could try contacting them but it is likely after this length of time they will require you to prove the fault is inherent (which is kind of part of the SoGA) which is usually done via independent report. The cost of which would be refundable if found in your favour.

Basically SoGA covers inherent faults and not faults that are caused by customer misuse or normal wear and tear. And you can request one remedy over another (repair, replace, refund) but they can reject your request if it is disproportionately costly in comparison to other remedies. And any refund given can be reduced to take into account use you have had of the item......for a 52month old tv......realistically I dont think a partial refund would be much. However that doesnt stop you asking the retailer what they will offer if the fault is inherent. If they can provide an answer, you will be able to judge whether it is worth getting the report done or not.

deanos

do you have a component input you can use instead or a 2nd hdmi port ?