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Cancelling Bannatyne's Membership - Help needed!
I joined Bannatynes on a six month contract on 30.01.09 and havent signed any other contract with them since this date. Today i went to cancel my membership as my new job allows free useof the gym. I was told i would have to give them one months notice in writing as i have a contract with them! I explained to her that i…
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Online purchased returns policy ??
Hello there, well i have had a costume purchased for me from good stockist of costume wear as a present and i already have the same costume. i did not receive the item until recently as it is a present so it was kept ahold of for a few weeks, its before the 28 standard returns policy which i thought applied to everything…
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Who's responsible for my laptop?
Hi, I'd like some advice on my situation please, here's a quick overview: My dad bought me a laptop for my 30th birthday which was in February 09. He actually bought the laptop from Argos on 31st December 08 - we have the credit card statement. He paid part cash and part credit card. In November 09 the charging port went…
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Sale of Goods Act - Can anyone help with this one?
I bought a TomTom online in December 2009 from Handtec (GPSK Ltd). In April it developed a fault. I contacted Handtec by phone who told me to deal directly with TomTom who would be able to arrange a repair. 3 months later, we are tearing our hair out. Emails have gone to and fro between us and TomTom, the short story is,…
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Bluewater Gift Card
My Bluewater gift card expired at the end of June but it still had money on it. When I went to Bluewater a few weeks ago I was told I cannot have it extended and that I've lost the money on it. Can they really do this?
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Royal Mail compensation for stree and time?
My daughter sent her University exam resit request by recorded mail, first class, well in time for the university to receive this. Royal Mail lost this letter and my daughter was now past the deadline for the resit, which meant she would possibly have to resit the whole year! We went to the Post Office where she was told…
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Rented Garage
Hi Guys, Not to sure where to post, so please feel free to move Mods. Basically i have a garage i rented from a local estate agents. Only had it 3-4 weeks. The guy who rented it to me said that there is never any trouble there and that they have never had any breakins. Saturday i turned up with my mini, having just spent…
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Jane Normal - poor clothing quality?
My teenage daughter has a love of Jane Norman clothes but has recently started to get issues with quality. Two tops 'bled' their colour all over her underclothes and bag. She thought 'Perhaps I should have washed it before wearing?' but the wash care label contained no such instructions and even after a wash the colour…
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Sent phone to Earthmobile and now they have ceased trading
My boyfriend sent his Blackberry to Earth Mobile recycling and was supposed to receive about £65. He received e-mail confirmation and then they said his cheque should be in the post. Three weeks later and no cheque, so he starts phoning and e-mailing, but no reply. The mailboxes are full. Today the site says Earth Mobile…
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Order Lanterns - 2 Weeks later; Still Not Received
Well, on Friday 23rd July, in the morning I order some chinese lanterns for a birthday party, I was told they would arrive next day, and I paid £3.99 for postage. They did not turn up. Anyway, they have still not turned up either, I have contacted the company several times, and even rang them, I have been told I have to…
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Creamfields Tickets from Skiddle!!
I bought some tickets back in May. However the situation has changed and I cannot make the event. So I rang Skiddle up to ask for a refund and they said they don't offer refunds and I'm better off selling them. The event starts on the 28 of this month and I havent recioeved the tickets yet. I keep phoning them up but they…
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Bought from Gumtree :(
Hi I bought something from Gumtree last week. I thought the seller was genuine - spoke through texts, emails, phonecalls etc but then she said the item was damaged and could not send it. But has not sent my money back Stupidly I dont where this person lives - all I have is a phone no and she wont answer and her account…
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Help with Whatever Happens Insurance policy please
Hi all, I was just wondering if anyone could give me some advice and tell me if I'm being unreasonable in expecting my product to be covered. My partner has a rear projection tv and whilst he was building something in the living room, with his kid in tow, his kid managed to damage the screen of the tv with a screwdriver,…
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Argos Replacement Product Cover
I purchased a £144 Fuji camera from Argos on 15/03/2009 along with the RPC at £24.99. The camera was faulty and I returned it to Argos where it was replaced on 20/04/2009 (stating replaced on the receipt) Now as the camera was not fit for purpose having bought it just 5 weeks previously would my RPC still be in effect as…
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Friend bought from "fake" Abercrombie & Fitch site...
Right here's the situation as it stands... She basically googled Abercrombie and fitch and thought there was a UK site, at the time the third google result was for what looked like their site, same logo, style etc. On closer inspection of their T&C's and spelling errors in some places it's clear it's a chinese knock off…
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Can i get a refund - 3 weeks over the year
I bought an LCD tv from tesco last july at a cost of £250, the picture has just suddenly gone alltogether and theres just a black screen with a red line down it. I've got the reciept, but it is three weeks over the year, does anyone know where i stand on this? am i still able to take it back for a refund. It's only used in…
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return by courier to next?
hi, i'm not sure if this is the correct forum, but any help in clarifying would b great. i ordered a beanbag cube from next, but i dont like it and would like to return it, its rather big and i'd rather get the courier to collect and return that take to post office(like i usually do) Thats no problem, but i've never…
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Paypal Help
Hi guys, Need a bit of advice on this one: My housemate and I bought a car engine on eBay, which was sold as "All in good working order." We paid by Paypal, however the seller didn't include P&P in the price, then charged us £50 cash to deliver it. The engine turned out to be broken. We contacted the guy to tell him and…
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Sent someone else's delivery, returns advice
Last week ordered perfume from H of F, however I received 2 'your parcel is out for delivery' emails from them, so assumed there was a problem with the original order or that they'd shipped the item twice. However when the deliveries arrived one was the perfume and one was for £150 worth of T-shirts. It was all addressed…
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Simply kitchens
We need a new kitchen, found this company "Simply Kitchens" on the internet which looked good. Contacted them and asked for their design/planning service. An appointment was made and a guy arrived, spent over 2 hours with us designing our new kitchen. He then made scale plan and listed all the units we needed and we placed…
