We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

The MSE Forum Team would like to wish you all a Merry Christmas. However, we know this time of year can be difficult for some. If you're struggling during the festive period, here's a list of organisations that might be able to help
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
Has MSE helped you to save or reclaim money this year? Share your 2025 MoneySaving success stories!

Bluewater Gift Card

My Bluewater gift card expired at the end of June but it still had money on it. When I went to Bluewater a few weeks ago I was told I cannot have it extended and that I've lost the money on it. Can they really do this?

Comments

  • cyberbob
    cyberbob Posts: 9,480 Forumite
    1,000 Posts Combo Breaker
    rialawson wrote: »
    My Bluewater gift card expired at the end of June but it still had money on it. When I went to Bluewater a few weeks ago I was told I cannot have it extended and that I've lost the money on it. Can they really do this?

    if it's in the terms and conditions yes. Have a check of them.
  • fluffnutter
    fluffnutter Posts: 23,179 Forumite
    Yes, expiry dates on gift cards are legal (provided the T&Cs are clear). It's bad for PR, and frustrating for shoppers I agree. It's done because of accounting. Say your gift card is for £50. This money can't be counted as revenue or profit until the £50 is actually redeemed. This makes for an accounting nightmare which is why companies typically have expiration dates on gift cards. There are ways round it of course, but companies clearly deem the bad PR to be worth it. I hope it wasn't a lot of money rialawson, but I don't think there's much you can do. You could try writing and begging of course!
    "Growth for growth's sake is the ideology of the cancer cell" - Edward Abbey.
  • dmg24
    dmg24 Posts: 33,920 Forumite
    10,000 Posts
    Whilst it will not help your current problem, in future you should spend on the card just before the expiry date at a shop where you know you can return the item. Then return the item straight away, and get the refund put on a new card.
    Gone ... or have I?
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 352.9K Banking & Borrowing
  • 253.9K Reduce Debt & Boost Income
  • 454.7K Spending & Discounts
  • 246K Work, Benefits & Business
  • 602.1K Mortgages, Homes & Bills
  • 177.8K Life & Family
  • 259.9K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.