-
verbal contract with dfs?
Hi, this an abridged version as I have just spent 40 minutes outlining in detail just for this site to lose everything and log me out when I tried to preview my thread!! :mad: -8 days ago visited dfs northampton to view a set of furniture. -Wasn't sure whether would actually fit in room in the house but salesman stated…
-
Vision Express - can I get a refund? Ordered 1 new frame and 2 sets of lenses
Hi, Just wonmdering if someone can help me. On Friday of last week and got my eye tested and ordered a new frame and lenses along with new lenses for my current sunglasses. At the point of ordered I was not given the option of thinner lenses. I telephoned the shop today and asked if it was the thin lenses that have been…
-
eharmony automatic subscription renewal
I joined the dating agency eharmony last August and found that I didn't really like internet dating and I hardly used the site. I forgot about it until recently and I wrongly assumed my initial subscription payment for a year would either run out or I would receive a notification of some kind asking me if I wanted to…
-
Refund from clothes shop online
I ordered a dress online from rare fashion and have sent the dress back which cost me £34 originally, they have emailed me to say my refund is being processed, when I went to check my bank they have only refunded me £18!!! I have been online to look for the dress to check it hadn't gone in the sale or anything and it…
-
Just started a job -uncomfortable with employment contact
Sorry, Couldn't find a delete button! Could a mod please delete this thread?
-
Argos Refund/Replacement Advice
Hi, I bought a Flymo lawn mower from Argos in April and it has stopped working, it looks like the motor has burnt out. I took the 3 year cover out but I'm assuming that because it's still in its first year this won't apply anyway. I just wondered what my options are really because before it stopped working I wasn't really…
-
Small Claims Court: address
Hi, I have had a pretty bad experience with a builder lately and he has refused the opportunity to come back and put it right. As such, I would like to write to him as per the Practice Direction on Pre-Action conduct. However, I only have his mobile phone number and have, thus far, been unable to track him down. (192.com…
-
Hula Groove Wedding Band - Threatened court action!
Morning, My fianc! booked (online) a wedding band. She accepted the Terms and was expected to pay a 25% deposit via BACS. She only did this after communication with the band suggesting they would get booked up, so she felt pressured into it by the band. A weekend past and we checked our budget and had a change of heart. We…
-
Apple - iTunes - apps ... refund?
I've seen Apple's policy - straight out no refund. My automatic response is surely this is not allowed, but knowing my luck, the answer will be that it is. Just wondering about my case: I bought an app for the iPhone - a GinRummy game. Ok it only cost 59p, but it doesn't work (if you're thinking is that all, then read on…
-
Pipex (tucan) and sky phone problems
Hello, My father in-law switched his phone to sky back in 2008. Sky notified Tucan (now Pipex) and he started to pay sky £5 a month for his phone. Recently he made a few calls to mobile phone which were not on his call plan and he recieved a bill for £10 from Pipex. He decided to ignore this as he was with sky and they cut…
-
Signed up for Sky tv last Christmas, just added broadband and lost my half price deal
What are my rights? Signed up at Christmas last year, got half price everything for a year. I recently moved to a new property and the only LLU presence in the town is Sky so I went with them, before I signed up I asked about the terms as said I tried signing up online and it showed future monthly payments being the full…
-
Utilities forcing people to open new accounts for silly reasons
First of all, I wasn't sure which forum to post this in, so please feel free to move the thread if it's in the wrong place. Five years ago, I moved to the UK (from the US) to marry a British man. I wanted to get some utility bills in my name so that I could have proof that I was living with him in the UK, so that I could…
-
Poor camera prints developed by local photographic shop
Have I any recourse for poor developing of digital prints. The shop claims my camera isn't good enough quality (rubbish - i've had perfectly good prints in the past) and that their machines are perfectly calibrated etc, but the quality of the picture is, i feel, quite poor. They look very soft, over corrected with respect…
-
B and Q delivery charges
I went to buy a kitchen sink at a local B&Q to be told that they don't stock the sinks in store and that it would have to be ordered. That was fine until I was told I would have to pay £15 delivery charge to my home. I was quite happy to collect it from the store but they don't allow this. Is this not a rip off or what.…
-
Thomas Cook refund
In July last year we booked and paid in full with FlyThomasCook to go to Orlando premium economy in November. In August we were informed that on our return flight we would be downgraded to economy and that any money paid for premium would be refunded. I have now written several letters requesting the refund with no…
-
Rights on getting delivery refunded?
Hi Ive been a lurker on here for ages and have discovered some great advice so thanks. Thought its about time I registered. Sorry to ask for help on my first post but I was wondering what my rights are. I bought a shirt online and I returned it based on the fact It did not fit. I asked for a refund and they have just…
-
Daz Flower Power Liquid Ruined My Clothes
I've just used this for the first time (I usually have the Mandarin and Lime one) and its turned my washing yellow:eek::eek::eek::eek: I put on a load of towels and undies, the towels are cream colour and my undies *were* white. Now they are yellow, or at least the bits with cotton in are. The knickers are yellow all over…
-
Swarovski Grrrr
Hi all, My boyfriend bought me a swarovski pendant 2 years ago at the end of this month (the 28th or something). At the beginning of last month I was wearing the pendant as usual when the actual pendant dropped to the floor and i was left with a chain! I picked it up to find that on the part of the pendant where the chain…
-
Need help!! Unsure what to do?
Hi all, Im in a dilemma and unsure as to what to do. Basically I brought some sale items in M&S on weds, I went to collect them on thurs and they couldn't find them I was told that a staff member would call me back first thing on fri (this morn) I didnt hear from them so I went in. When I got there I was told that they…
-
Southall Travel beware....
I needed 2 tickets for vancouver. And used all the usual sites. Found southall travel the cheapest compared to british airways by £300 which was also direct and southall travels not. So went and booked my tickets online. Payed the fee in full with a credit card and received a email titled travel iterniery. Opened the email…
