-
Lost credit agreement, do I need to sign another?
I have been contacted about a lost credit agreement. The company concerned have lost it AND my direct debit instructions stating they have never received them. I have proof of receipt by the way of a fax receipt and the word of the person with whom I set up the agreement. I have a copy of both which I have offered to send,…
-
COMET - ripped off
Today, I bought (what I thought was) a brand new HP Desktop PC from Comet for £379.99. When I got home, I was horrified to see the Windows Recovery screen on first boot. I continued to boot up the machine - only to find an account named SUE with the account passworded!!!! This obviously points to a second hand machine and…
-
Solicitor acting in-house
Hi I left my last company through a compromise agreement as I was being bullied. I went to a solicator to take legal proceeeding againest the company and after litigation ended up in a company agreement. I have just found out that the solicator who was invloved in fighting the companies case was actually a Dircector at the…
-
Faulty Camera from Very
Hi all, I bought a camera from Very on 25/06/2010. I don't normally buy from catalogues but I had a voucher as I'd bought my home insurance via their website and the camera was on special offer, £59 before the voucher deduction. I paid for it and I was exceptionally happy with it until yesterday when the shutter refused to…
-
Do banks have the right to take dole money
My son in-law who is claiming JSA has his money paid into Barclays but he has a debt to Visa and they take ALL his benefit to pay this debt. Do the banks have the right to take it all each fortnight? Your advice appreciated.
-
Anyone bought goods from gadgetbuyers online site?
Hi, my lovely man has decided to save a few pounds by buying a third party IPad accessory which is a bit cheaper than buying the offical apple one. I wish I'd seen the site first as I think its an amatuer effort (only my opinion) He bought it from this site www.gadgetbuyers.co.uk The item hasn't arrived, and the only way…
-
Council only bin sacks ?
Having moved recently, our new council does not provide a wheelie bin service for garden waste ( along with others I know), but it is something we have been used to. It is necessary to either take it to a tip yourself (neither of us drive) or purchase brown paper sacks from the council at £1.10p each and then they will…
-
Who is responsible for my refund?
Hi, first post on the forum and it’s a long winded one :( Basically I bought some headphones off eBay. I paid by direct debit to PayPal, I presumed I’d paid through my debit card but I forgot I’d linked my bank account to PayPal. The day after I received an email from eBay informing me the seller had been deleted off eBay…
-
admin fee to cancel during cooling off period
I signed up for AA membership via quidco. It was £129, with £50 cashback via quidco. The cashback was declined, quidco won`t do anything until 60 days has passed and AA tell me there is no reason they wouldn`t decline it. Anyway onto my thread subject line, I asked AA to cancel my membership as I am only 5 days into my 14…
-
My private gym is closing for 5 days for a festival - but no refund to me!
Ok so... short but sweet - my gym is £32 per month and is open 7 days per week, offering a variety of classes all day. Over the period of a well known festival it will shut down to paying gym members and only be open to reading festival goers. There's nothing in my contract to say they can/do do this, so surely they would…
-
freesat box I need help fast
Hi all, I need help fast Hope this is in the right forum. Last year i was given a freesat box recorder for my birthday it cost my OH £280+ all the other stuff that went with it. Any way it was all working nicely lovely recordings and stuff, then wham 6 months to the day had gone by and the Hard Disc Drive was corrupt,…
-
distance selling regulations - do they apply?
Can someone please tell me whether the distance selling regulations apply to goods brought via an internet site which are second hand? If so and the company are refusing to refund, what is the next step? thanks
-
Order "vanished" after money taken?
Ordered an item today online with a computer parts company. Order was verified, funds taken from my bank (my balance is down to the tune of the amount for payment), email saying payment has been taken. Now the order has simply been deleted from my account with no communication from the supplier to say why As they have…
-
Flooded council flat
My flat was flooded from the upstairs flat, but when I went upstairs, I discovered the tennant there in floods of tears and their flat in a much worse condition than mine. It seems the council did plumbing work last week and then today the water started gushing out, they reported it and were told the council would send…
-
Discharge of Will
I am not sure if I am in the right area however, Last Novemebr my auntie died (In a nursing home) and I was contacted by her Solicitor regarding her will. It appears she has money invested through an IFA who is a friend of the solicitor. Her will is fairly straight forward and there are basically 11 beneficiaries, but 2…
-
£150 for a phonecall, can I complain?
I work for an airline and had to call one of their 0844 numbers to book a ticket for my friend. Due to their errors I had to make several phonecalls and spend an eternity on hold. The calls have now cost me £150 (ish). HELP? Do I have grounds for complaint?
-
Nitro Car Help
Hi, As you can see below from the letter I sent to where I bought the car from I purchased a nitro car in Dec 2009 and it has never been right since day one. I initially sent the email below to them I then received this email back from them Im sure the above makes perfectly clear what I am looking for does it not? I then…
-
Right to cancel the hire of a hat
Hi, My mum booked to hire a hat on Saturday (5 days ago) however she was uncertain at the time (and said this to the shopkeeper) and now she's come home she's certain it won't go having seen the shoes she wants it to match. The event it is hired for is not for another 30 days, and the hat is kept in the shop, doesn't have…
-
Amazon UK technical error resulting in spam... 'what can I get'?
Amazon UK have been sending me an automated email up to three times an hour since 10pm last night. I complained about the spam, and they have written back and said they are "aware of the problem" and "developers are working on a solution". As they have acknowledged they are sending me spam, and as the spam is still…
-
Parking Sensors
Hi, I hope someone can point me in the right direction. In October last year I purchased a set of parking sensors and a reversing camera and monitor for my Jeep Patriot. I had them fitted professionally and they were cracking to begin with over christmas the camera broke well it did and didn't the frost got inside it and…
