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I lost over 20 pounds last night
I want to take MSE to court as it forced me to go out last night. This morning I have checked my wallet and found the crisp twenty pound note, which is Freda''s house keeping gone. What can I do? Note to the girls, I aslo have a miracle diet plan that does exactly the same, just pm me.
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7 day cooling off - still applies if camera used?
Hi, I bought a camera from Currys online, opened the box and taken around test 10 photos with it. I think I may have made a mistake and want to return it for a refund. The camera is not faulty, I just think it's too complex. All bits are in new condition but the battery has been charged up and obviously the packaging…
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Play.com phone faulty after 3 months
I bought a phone from Play.com at the beginning of May, so i have had it about 3 months now. At the start there were a few issues with the phone, i.e. resets for no reason and the phone freezing, however, nothing too bad so i just got on with it. Now, it has just stopped working, vibrates as if it is going to work, but…
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Purchased Phone....Wrongly Described
I bought a mobile phone from someone online last week, received it today. The phone was advertised as being used by the seller for the last 4-5 months as he received it as an upgrade. He also said he couldn't accept payments by Paypal. Imagine my surprise when I received the phone today and inside the box was his paypal…
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Can anyone help me to find who I complain to about paint quality?
My Dad has been using Dulux products for years (he's a decorator) and since they were bought by another company the quality of the paint has gone down hill fast. I've looked about online but don't have a clue who to write to about it... Several complaints to Dulux have got us nowhere. Is there an ombudsman for this type of…
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please advise on order cancelled
Hi everyone im really annoyed i had bought a side board from argos this was back 3rd July the one i really wanted i signed up to get an email when it was back in stock and on the 5th July i got an email to say this item is back in stock the items were half price as sale on so i called and cancelled ord and replaced it with…
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dyson baby ball
About 2 years ago I brought a baby ball hoover, cost £199, included a 5 year guarantee. We have had it repaired 4 times, someone is coming out on monday to repair it again, I would like to ask for a new one, asked customer services and they said ask the repair man. What are my chances of getting a new one? The last time he…
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non refundable
Hi was wondering if anyone can give me any advice...purchased curtains in a well known shop, got them home and they were too short. When i was taking them out of the packaging the plastic tore down the seam of the packaging (in my opinion this was unavoidable no matter how hard you try not to). Anyway, took them back to…
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Manufacturer's warranty
Scenario: You purchase a branded phone from a network and flash it with the manufacturer ROM thus invalidating your network warranty. In this instance does the manufacturer warranty still apply as you used one of their versions or does it have to be the network version?
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Direct light.co.uk
I've placed an order with this company over the phone and I have experienced the worst customer service ever. This has ranged from waiting three weeks for the item which was not even close to the description of the original item ordered. They apologised for the error and told me to keep it as it would cost too much to get…
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Casino issue.
I will try to keep this short. signed up to a bookmaker about a year ago for sports betting, decided to use the casino, inquired about the bonus they offer and told I could get it after meeting the wagering requirement. Did so, than asked where it was and was told I was no longer eligible. I am down a significant amount of…
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Currys Whatever happens Policy query
Hi all, Ive read many bad things about this policy recently. Was pursuaded by the guy instore when i bought my 32" Samsung LCD in 2008 to take out this policy which cost me around £180 at the time, the TV itself was £799. While moving items out of my bedroom to decorate i tripped over some washing that was on the top of my…
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faulty laptop from pc world.
afternoon all, last october i brought a laptop from pc world, over the past month it has developed issues with the track pad and "mouse" buttons. phoned up pc world this morning and they said it was covered and would send a courier to pick it up, it would however take 2 - 3 weeks to repair and get returned, my wife an I…
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Refund wanted!
Hi, I have a question.. We purchased a dishwasher three weeks ago, since then we have had three items break, all replaceable accessories, like the tray. But the machine is lightly used and we're simply not happy with the quality of the machine. The company Argos, refuse any talk of refund or credit note and simple direct…
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Returning an unused item that never actually left the store...
Hi Folks, This is kind of odd. We're renovating a house and a couple of weeks ago I went into a light shop down the road and ordered the light fittings for it. I ordered 3 pendant lights (a bit like chandeliers) as they had only one in stock they gave me one and said they would order in two others. I paid in advance. After…
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Holiday in Egypt - no running water in hotel
Hello, on Friday I returned from a weeks stay at the Sheraton Sharm in Egypt, this is supposed to be a 5* All Inclusive resort but it was not AT ALL what I was expecting, There were a number of small issues with the room (shower curtains hanging from 2 hooks, no clean towels or toilet rolls provided) but the main issue was…
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Company bankrupt - how do I register as a creditor?
A while ago I bought a Cool-er eBook reader direct from Interead. I was happy with it until it broke but it was under guaranatee and they said they would happily fix it. However they stopped replying to my emails asking what had become of it and my registered letter was returned "Gone away". At that point I discovered…
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Obtaining recepit
Our local Costcutter never give out a recepit for purchases. The display on the till is obscured so you can't see what prices are going through. They said it is up the customer to ask for a receipt. I would have thought they should offer a recepit and it is up to the customer to decline. In every other shop/garage I am…
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Dreadful customer service by DHL
Don't really want advice, just wanted to relay my experience with DHL to warn people not to use them. My ex-flatmate bought a dongle from 02 that was sent to my address (his credit card was still registered with my address, that's why). It was meant to arrive yesterday but when I got home there was nothing waiting for me.…
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Pampers from B&M dont fit pampers refuse to deal with us?
Not to sure on what rights we have with this or who is really responsable. We bought some Pampers in a B&M store where my mum lives when we went to visit last week. Only that whilst they are normally the correct size for our daughter they were notably smaller than the notmal size 5 Pampers we get back home. Looking at the…