admin fee to cancel during cooling off period

slipperss

I signed up for AA membership via quidco. It was £129, with £50 cashback via quidco.

The cashback was declined, quidco won`t do anything until 60 days has passed and AA tell me there is no reason they wouldn`t decline it.

Anyway onto my thread subject line, I asked AA to cancel my membership as I am only 5 days into my 14 day cooling off period and they tell me they will charge an admin fee of £20 to cancel during the cooling off period.

Are they allowed to do that?

DCFC79

Whay was the cashback declined

fozmcfc

Just had a look and yes it says they can.

Page 19 right at the bottom, it refers you to page 25, which mentions £20 in the cooling off period.

http://www.theaa.com/breakdown-cover/pdfs/breakdown-cover-policy-jan-2010.pdf

slipperss

DCFC79 wrote: »

Whay was the cashback declined

Can't find it out, no-one will tell me they keep sending me back to the other!

fozmcfc wrote:

Just had a look and yes it says they can.

Page 19 right at the bottom, it refers you to pay 25, which mentions £20 in the cooling off period.

Found that too, the !!!!!!s