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problem with a mail order package, return info please
ive just recieved several items from https://secure.gsfcarparts.com/shop/ 1 item is the wrong fitment for my car, not whats listed in the shop and i ordered 2x oils of a certain quality brand , and theyve sent a cheap brand thing is it was free postage on orders over £50 , so i ordered a few others bits n bobs to top it up…
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Once more with the faulty goods
Hi all, before I buy myself an AK47 I thought I would seek some advice from MSE. I bought a rowing machine from Powerhouse Direct for £209 in Sept. By Oct it had developed a number of serious faults. I contacted the retailer who refused to replace or repair the machine or refund my money. I wrote to them quoting The Sale…
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LA Fitness Complaint - advice needed!
Hi All, I recently joined La Fitness and am disgusted by the service (see email below). To prompt a response from them I cancelled my DD. I'd really appreciate any advice on this and if anyone has any idea where I stand legally I'd love to know!! The 1st complaint is dated 4/11/09 Thanks!! 26/11/09 To Whom It May Concern,…
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FIFA World Cup refunds
In April 2009 I paid over £800 to FIFA for World Cup tickets. These tickets were based on Scotland qualifying (always an outside bet). Scotland didn't qualify and FIFA still owe me £800 - is there anyone else in a similar situation? A search of the FIFA website hasn't enlightened me. Apologies if this is the wrong forum.
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Consumer rights Law?
Hi, I am searching for a little advice on consumer law, Basically I am paying for services which I am not receiving. To explain a little more my house was purchased three years ago with no problems and dutifully I have been paying my council charge as the rest of the people on my relatively new estate have been, the…
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Amazon Prime
Got a bank charge through cos Amazon had charged me £50 for a service called Amazon prime my bank wont reverse the charges and say I should seek compensation from amazon as I was unaware I had to untick the box to opt out. I was wondering what my correspondence should be and am I entitled to compensation??
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Debt collector trying to claim back fraudulent debt
Hi, My Mum moved house at the beginning of 2005 and did all the right things - redirecting mail etc. However, one thing she never thought about was her Great Universal account as she had stopped buying from them years ago. Unfortunately a catalogue was dropped off at her old house one day and the new tenant had a shopping…
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Currys - cancelled my order and gave a refund to someone else!
I ordered a fridge/freezer from Currys, online on 7th November. They took money from my debit card and I received a confirmation, with the item due to be dispatched early December. On November 23rd 11:23 they send me an email, apologising that "they are unable to complete the order" I telephone them the same evening and am…
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currys extended warrenty??
Hi This is my first post so I hope im in the right place. We bought a 50in TV from comet 4yrs ago costing £1400 and took out the extended guarentee which cost us another £350. On 28th Oct 09 we had to phone the extended guarentee because the tv had developed a fault on the screenand is very annoying to look at. The…
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Argos complaint procedure
Does anyone know of the complaints procedure for argos this is in relation to a damaged sofa bed and there constant !!!! ups. I would like to complain in writing rather than waste my time on the phone any further. I am happy to email the relevant dept. Thanks
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broken pram...do i have rights
hi i bought a new travel system about 18 months ago, unfortunately part of the frame snapped the other day while i was pushing my son around a shop. as it is only 18 months old i don't feel this has had fair wear on it. it is not over used and in fact hasn't been used much at all. the manafacturer has said as it is no…
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£215 Topshop coat - buttons fell off within a day - what are my rights?
I never usually spend so much on clothes, but when I saw this coat in Topshop I fell in love with it and bought it in mind to make good use of it! The coat has unique matching black leather buttons along the front, on the back, on the shoulders and pockets. The buttons match the coat design and were what made the coat so…
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Personal dispute or not help please
hi all i posted on here before regarding ordering goods them being delivered to neighbourgh whilst i was away, neighbourgh says given package to brother brother says neighbourgh did notheres the threadhttp://forums.moneysavingexpert.com/showthread.html?t=2059301&highlight=now today i get a call from track and trace after 5…
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Wrong goods delivered
I recently puchased a cot bed from mothercare, this was delivered into store in two boxes and was collected by my partners father. I have just tried to assemble it and one of the boxes does not match the other. They are two different models and un-compatible. I have rang the store and they inform me that the item i…
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Got pulled over for running a red light, now lost my producer!!!
Hi I ran a red light last wednesday, has the light showed amber I accelerated to try and get over the light but for a split second it was red as I went over. Whether its justice or just unfortunate there was an unmarked police car behind me who came tapping on my window at the next set of lights. He and his partner sat me…
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Tesco car parks/mobility car
Hi, Hopefully this is in the right place. 2 days ago we went to tesco and when we came back to our car we found a note on the windscreen from someone saying that they had seen a trolley hit the back of our car but they weren't able to get out of their car quick enough to stop it hitting the back lights, which are now…
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Faulty Car, Brought on Credit Card?
I Brought a new (second hand 03 plate) car from a car dealer last week. It cost £3000, of which £2000 with a credit card, The Air Bag light is permantaly on, the dealer seems not to want to know about it as the car come with 1 month warranty on engine and gearbox only. Im told by other sources, that the Air Bag repair is…
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Festival Apartments - Not Returning Deposit!
I have recently arranged a trip to Edinburgh in February next year for the 6 Nations. I found Festival Apartments through a google search. After speaking to the owner, I decided that I would probably book an apartment. The owner constantly rang me to say that he needed a deposit to secure. When I said I was not sure, he…
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Buymobilephones.net Scamming me
Hi Please can someone help me with the following query. I recently ordered a mobile phone contract from the above company online, the phone and contract are fine, however I took as a free gift an Ipod Touch (they say free it still cost £99 more than if I just took the handset), I confirmed with the sales rep it was the new…
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Refund not received after 30 days
I recently brought an item online, the item was listed as in stock and they took payment the same day (even though their own Terms & Conditions say they will not take payment until the order is dispatched). Two weeks (and several excuses from the retailer) later the item had still not shipped so I cancelled the order and…
