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Wrong price on internet
Hi, Whilst looking for a large number of cheap lanterns for my upcoming wedding, I spotted some on a website from a well known store, I could see the pricing was obviously wrong as they had listed the small ones with no price, the medium ones at £4.99 and the large ones at 99p. So I ordered 24 of the large ones at 99p. I…
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Paypal dispute and the small claims court...
Hello On Ebay I recently sold an expensive £600 video recorder to a bidder in Italy who paid using Paypal. The recorder was in full working order when shipped from the UK, but after receiving the item, the buyer now claims the recorder is faulty. The buyer has now started a claims process with Paypal to obtain a refund,…
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car scam
Hi, two weeks ago we bought a car (of private seller),it cost almost 2k and after we had it 8 days the car broke down. Majorly. Th auxiliary belt snapped, head gasket's gone, water pump ceased, clutch's on its way out, nuts and bolts were lose... (lucky to be alive as when it snapped the steering froze). the garage said…
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Customs charge for laptop purchased for someone else.
Hi. To cut a long story short, my husband paid for a laptop from the US that is sisters boyfriend was buying while he was living with us. He gave us the money for the actual laptop plus the postage costs. Last week they decided to go back to scotland to live. Now we have had a letter through the post from TNT with a…
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Firm terminate contract due to breach of terms...does that mean a refund?
If a mobile phone firm agree to terminate contract with no termination fees does that put me in a position to have payments for that contract refunded or part of. I understand that if they do so it puts me back to the position i was in before i took out the contract....is that right?
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Security Seals
Where does one stand with seals on an item purchased online? I have purchsed a mobile phone and have opened it up to take a look at it, breaking the company's security sticker seal in the process. The seal does state that once the seal is broken, the item cannot be returned - but it also states that "this does not affect…
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Unauthorized Withdrawals from Credit Card
I was recommended to join here as you may be able to help with a serious problem. At the beginning of October I applied for a Free 14 day Trial of a face care product from the US for which I would be charged postage and packing. We were in the middle of a Post Strike so I wasn't concerned that the product didn't arrive…
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They haven't reimbursed me!
Hi there, I don't know if this is in the right topic area or not. I work for one of the big supermarkets and every now and again they ask me to do face painting. I was told that I would be reimbursed for my equipment. I have given my receipts in and I still havent received the money back. Is there any way they have to give…
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Dealing with previous tenants debts
We moved to our current address 12 months ago. We rent privately. The previous tenant moved out about 6 weeks before and apart from showing us around on one occasion we had nothing more to do with him. He has since moved to New Zealand with his young family. We have no forwarding address and his local family have…
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Wrong Price on Amazon website
After browsing the Amazon website i found a watch which looked like a bargain. Its a Tissot Sea Touch Mens Steel Bracelet Watch which was advertised at £35 & is sold through the Goldsmiths marketplace. Having checked the cost of the watch against other websites i found the watch should retail for £640, so i quickly…
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Trying to claim costs from Garage (now dissolved)?
First time poster. Bear with me on this one, I've tried to give a detailed but concise series of events leading up to my question... After it had broken down due to gearbox failure I had my car recovered to a garage, for convenience I'll call it GARAGE A LTD, so they could recondition the gearbox and fit new break discs…
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Returning items to play.com
This almost seems like deja vu because i have posted a very similar problem in the eBay forum today.. Anyway If play.com send out the wrong item but i didnt realise straight away and foolishly opened the packaging. Can i still return it? I ordered one of those ipod touch protective covers for my girlfriend. When it arrived…
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'Quotation' query Lok N Store
Wonder if anyone can help? In brief: My sister had a small 25sq ft lock up unit and wanted to upgrade to a larger 50sq ft unit. She called Lok N store and asked how much to upgrade. They quoted her a price and she asked if it included the insurance to which they said yes. She asked them to hold the unit that was available…
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Bensons Beds 3 YEAR Struggle
Hi I am hoping someone here will know where I stand with regards to my situation with Bensons for Beds so here is the story... 3 years ago we bought a king size bed from them for £450. It arrived and was damaged and so I rang them to tell them and they said they would of course replace it. They said they would contact me…
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Claiming Back from Credit Cards in Ireland
Hi, As a newbie to the whole forum thing - everywhere not just here - hope this is the way its done. Can anyone advise as to whether section 75 applies in the Republic of Ireland (thats the bit outside of Northern Ireland, which is technically still UK)? When we click the link to their mastercard website it takes us to the…
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Lost Recorded Delivery
I recently signed up for an ISA with IF and had to send off my passport as proof of identity. IF recieved this and sent it back recorded delivery on the 24th September, however it has not arrived and Royal Mail have stated that it is lost and I must send in a claim. The problem I have is that I can only claim, according to…
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Small claims question - I cashed a cheque "final settlement" but then more problems
Hi and I wonder if anybody can help me with a bit of county court advice I wont give out too much information here on the actual case but I took a large company to the county court because they supplied a defective product (which they admitted) which in turn damaged some equipment in December last year. In January they…
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Cop out reply from LG..
I complained to Lg a few weeks ago about the lack of responce from them when awaiting the decision on our 2nd fridge and got a reply back saying sorry but basically we got a replacement offered and that was it. I replied saying i should hope i would but waiting almost 3 months for a reply about a decision was not good…
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Returning unopened paint
Hi guys - can anyone just tell me if I have any rights here. I bought a number of tins of Farrow and Ball paint recently from an independant stockist near us. I bought 2 different colours, one of which they keep in stock so I bought 15 litres off the shelf, and another colour that they don't keep in stock which they…
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1st class parcel not arrived after 7 days?
This is the 1st time i have ever send a parcel at the post office sent it on the 20th 1st class recored, on the post office website track and trace it says parcel is being proccesed. im really worried that something is wrong now but i dont know what to do? the pacel has a value of £200
