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problem with a mail order package, return info please
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steveo3002
Posts: 2,731 Forumite
ive just recieved several items from https://secure.gsfcarparts.com/shop/
1 item is the wrong fitment for my car, not whats listed in the shop
and i ordered 2x oils of a certain quality brand , and theyve sent a cheap brand
thing is it was free postage on orders over £50 , so i ordered a few others bits n bobs to top it up
my question is
i want to return it all for a refund , theyre saying post it back ( its a huge box) can i demand its collected?
1 item is the wrong fitment for my car, not whats listed in the shop
and i ordered 2x oils of a certain quality brand , and theyve sent a cheap brand
thing is it was free postage on orders over £50 , so i ordered a few others bits n bobs to top it up
my question is
i want to return it all for a refund , theyre saying post it back ( its a huge box) can i demand its collected?
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