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A few SKY tv problems so I cancelled, any advice?
Most of it seems like a brilliant deal, been without service for 2 months since I got a house move in July, but since then have the same issue where I lose service for days at a time, so eventually end of August on the 4th Engineer visit I had a replacement box given to me. This only sorted the issue for a few days since I…
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National Express Complaint
Long story short but ive asked National Express to get a manager to call me back 3 times by phone, once by e-mail and 2 text messages and no one has called me back regarding a complaint i have about a coach i took a few months ago so ive had enough i want to take this further but am unsure where to start, anyone point me…
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Remind Me - Faulty Bed Delivered, Delivery Charge Refund?
Its been a while, but I'd appreciate your help / insight.... Bought a bed via the telephone, value £180 + £20 delivery, and on a credit card (so I DSR apply, so to does Consumer Credit Act...). When I made the purchase, having had a recent bad experience with another retailer, I sought confirmation that the items were not…
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Amazon Woes
On a credit card statement that I received a few weeks ago, as well as an entry from Amazon that I expected for a DVD purchase that I had made (and received) there was another very similiarly priced entry, alledgedly from Amazon but titled slightly differently, that I suspected might have been some sort of scam. I wrote to…
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Picking up a Signed for Parcel During the Strike?
I got a card today that the postie had 3 parcels for me. Will I still be able to go to sorting office to collect as normal tomorrow or will it be closed? Thanks :)
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Comet Faulty Computer Success!
Hi, I just want to encourage everyone who is having trouble with a retailer! We bought a Hewlett Packard IQ772 in March 2008 an amazing computer but it certainly had it's faults, we had the wireless keyboard and mouse replaced three times in the first year and then the graphics card went in the summer. Comet tried to fight…
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royal mail has lost my package
I missed a delivery of a parcel so the postman put a card through the door for me to collect it the following day. I went to the office but they couldn't find it! Finally it transpired that after leaving the card at my house, the postman went on to crash (and write off) the van (postie was OK). They apparently emptied the…
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Apple Time Capsule Died
Bought an Apple Time Capsule Feb 08, and it recently died. Contacted the retailer, they can't do anything. Have told them about the EU warranty law on electronic goods yet still nothing, now they are reading but ignoring my emails. What can I do... I have even been into the shop in Derby and they said they can't do…
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Gamplay Fob Off
hi, any advice on this problem.. i ordered singstar beatles from them with wireless mics which when arrived turned out to be wired mics. They said i could keep the wired mics and they would send out wireless ones too. So far so good I thought - thats great customer service. The wireless mics have never turned up and today…
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faulty 52" lcd samsung
Hi all, looking for some guidance in getting out tv repaired. We bought a 52" samsung lcd tv in june 08 paying just under £1500 on debit card for it. we bought it from letshave-it.com who are not answering the phone and site is apparently down for maintenance. The tv has developed a fault in that you switch it on and it…
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Amazon returns - laptop
Anyone know if I buy a laptop from Amazon, whether I can return it if I don't like it (after powering it up, using it for a few hours, etc.)?
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Faulty Bag
Hi, I bought a bag from an internet site, one month later the strap became unstitched therefor detatched from the bag. I sent the bag back and in their initial email they said that they were sorry but a replacement bag would be sent out in the next few days. It has now been a week and they are saying they will fix the…
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Sonicaredirect - Help please
Hi, not too sure where to put this, but has anyone had a ny problems? I sent my toothbrush back in the 1st week of September, I sent it recorded, 2 weeks later I had heard nothing so contacted them, knowing it had been delivered. They told me they didn't have it, as soon as I sent them the tracking details it miraculously…
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Paul Smith Outlet - help!!
I bought 2 tops as a present for my boyfriend in September from a website called the paulsmithoutlet selling reduced Paul Smith clothes. One of the items arrived but one hasn't and although it says to email the nfljerseysoutlet - I have done this 10 times over the last month but nobody ever replies! Conveniently, there are…
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Sonicaredirect - Help please
Hi, not too sure where to put this, but has anyone had a ny problems? I sent my toothbrush back in the 1st week of September, I sent it recorded, 2 weeks later I had heard nothing so contacted them, knowing it had been delivered. They told me they didn't have it, as soon as I sent them the tracking details it miraculously…
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Boots chemist
Tonight I sent my son to a late night boots chemist to purchase x3 biocard celiac test kits. On arrival at my brother-in-laws house we found one had been used. Blood spot on the glass needle, blood in the bottle and an open dried out antiseptic wipe. Also included in the box was a sales receipt from back in June 2009 that…
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Medion not honouring 36 month warranty?
My daughter's Medion Laptop that was bought from Aldi in Nov 2006 has recently not been holding a charge. I called Medion Support to be told that batteries only have a 6 month warranty and I woudl have to buy a new one at a cost of £80. I've looked through the warranty statement in the manual and there's no mention of this…
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IPOD repair company - ipod not returned
Advice would be appreciated on an ipod I sent for repair a month ago to a company in Richmond where I've received plenty of excuses why it has been delayed and many false deadlines for its return. It as advertised as 'cheap ipod repairs' with a fixed price. David Millbank Mediatron 38 Broughton Avenue, Richmond, Surrey,…
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I would really appreciate some help!! Sleepright mattress non-delivery.
Hi, To cut a long story short I ordered a mattress from Sleepright (part of Carpetright) on 1/9/09. Delivery was arranged for a 2 weeks later but mattress was damaged in transit and we were told a new one would be ordered. 10 days on from that we find out that new mattress wasn't ordered. Many, many phone calls and emailed…
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Pc World
Hi Brought a laptop a little over a year ago and all was fine with it until about May this year, Called PC world and explained the problem (internal power pin had become dislodged and fallen inside the laptop). I was told that because my warrenty had not yet expired i was entitled to have it fixed but at a price as it was…
