-
Warranties on white goods
Hi, We are wanting to buy white goods in the UK for our home in Cyprus as they are much cheaper here, even allowing for transport. We are concerned whether warranties will be valid if the products go wrong. Can anyone advise us please? Thanks Dave
-
Marks and Spencer shoes
About 6 weeks ago I bought a pair of shoes from M&S. I tried them on in the store and found that my usual size, 7.5, didn't fit so I bought an 8. I wore them a couple of times that week but found that they too were pinching and tight so I left it a while wanting to try again in cooler weather. I wore them yesterday and it…
-
Holiday dispute
Hi looking for some consumer / legal advice prior to small claims. My friends mum paid for a holiday in April. I then immediately transferred my portion of the cost to my friends dad's account. The holiday was booked for 25th July. On June 8th for reasons I don't think are important we mutually agreed that it would be fine…
-
Qs bathroom supplies
has anyone dealt with or any knowledge of this company, I bought a shower enclosure from them, it arrived minus the handles and with the seals damaged. I rang then and they were most unhelpful, say it was nothing to do with them and I would have to take it up with the manufacturer, they give an address in Leicester, which…
-
Pub meal that wasn't right didn't eat it. Then they phoned police
Hi my mother and father in law went for a pub lunch Ordered 2 steaks medium rare When they were brought out they wasn't happy with them so they ask for them to be redone The chef then told the waitress that they were medium rare and they would have to have them They refused to have them as they were unhappy with the steaks…
-
Nokia 5800 Express & Vodafone
Hi, I got the above phone from Vodafone (online if that makes any difference) approx 4 months ago. It has just started randomly turning off and then not turning back on unless I remove the battery and restart it. In fact it did it when I was in the shop and the lady was playing with it. I went into the shop and they said…
-
Topshop Refund Thruogh Paypal - ripped off?
I paid for a skirt on Topshop.com with Paypal, but ended up sending it back for a refund as it didn't fit. The price was £12, but after it went through Paypal I only got £13.12 back. Are they allowed to do that??
-
Can I get money back from Paypal?
Hi all, I am new tho this site and posting hoping that someone may be able to help me. I booked tickets for a local festival which was meant to happen this weekend. I paid through my paypal account. The festival organisers have been forced into administration and are unable to refund ticket holders. Stupidly I did not pay…
-
Can anyone help me?
I've bought over the internet a language course of Dutch to Natively in 4/10/2009 7:55:00 AM US EST. Until today 7/22/2009 I didn't receive my order and I've paid with credit card charged on 4/10/2009. After a lot of calls they send me an offer of good wil that arrived first than my paid order. Does anyone know what can I…
-
Money Taken from Account by Renewal Service
Hi, Two years ago I signed up to a web hosting company and paid for the service they offered for a two year period. I barely used the service and rarely checked my account. Yesterday, I noticed £124 had been taken from my bank account via debit card by this company. When I rang customer support, I actually went to…
-
sky insurance
i took out an insurance to cover my sky set up last year paid £67.00. they phoned me up to renew contract which i did when i looked at my statement they have taken £175.00 out of my accont to cover two years .when i complained they said it was to late as payment has been made .i emailed them that day to cancel the contract…
-
challening a penalty charge notice
please can you help me my husband got a penalty charge notice for london on the 16 june 09 he was nowhere near london at the time in question he was at work at the time in question we live in york the time of notice is 11:10am he was working between the hours of 10:15am and 18:00pm on that day where do i start with this…
-
New TV
Hell right I'll explain something, I've been wondering whether or not to get a warranty for a tv I will be purchasing soon. I've heard about this SOGA 6 years malarky. Basically I'll be spending £2600 on this TV, if it breaks down in 4 years do I have a say in? Or have I misunderstood it? If I have should I get a warranty?…
-
Argos' empty promise
I bought a hairdryer from Argos in Colchester on 08/07/2009. After opening the packaging and used the hairdryer once, I found the quality of the product unsatisfactory and I wanted to swap for another one with the store. When I tried to return my purchase to Argos on 18/07/09, my request was flatly rejected by the manager,…
-
Mobile phone repair
I recently had to take my mobile phone to Carphonewarehouse for repair, it was there for 3 weeks before I was told that it was ready for collection. I collected it today from the store about 8 hours ago, well exactly the same fault has now occured to the phone would I be within my rights to now ask for a new phone as they…
-
Faulty TV
In December 2007 I bought a Philips tv from Amazon (direct, not third party) It has now developed a fault and I contacted Amazon who told me that as it was out of it's 1 year waranty there was nothing they could do. I quoted SOGA and the answer was 'I'm not a lawyer so I couldn't comment on that. He told me that he would…
-
Emigrtaed and still can't get out of Esporta contract
I know that Esporta contracts are notoriously difficult to get out of but i have been in communication for months with them to cancel my contract before i emigrated to Canada. I have moved with my husbands job and didn't have any official documents in my name until we arrived in Canada and the work permit / visa was put in…
-
Security freeze on credit reports
Hi, does anyone know if it is possible to but a block on your credit record with the 3 credit checking agencies as you can in many US states and it appears some countries in Europe? Idea is you tell the agencies to not approve any credit requests against your record until you release the freeze. Seems a fairly robust way…
-
Complaint letters
Hi all, Sorry that this is not really the correct thread. I was sure that there was a board entitled 'Complaint Letters That get results' but I can't seem to find it anywhere. Has it gone? 'Cos I need it desperately!!!!:mad:
-
Length of time for debt for council tax?
A friend had to leave a rented house 3 years ago financially embarrased and owed about £800 in council tax. They have never been chased since. Can the council chase them for this debt if they found out where they are now?