sky insurance

4560max

i took out an insurance to cover my sky set up last year paid £67.00.
they phoned me up to renew contract which i did when i looked at my statement they have taken £175.00 out of my accont to cover two years .when i complained they said it was to late as payment has been made .i emailed them that day to cancel the contract which was on 7 th day .is there any thing i can do to get my money back thanks

McKneff

It is not correct. They have taken an unauthorised amount from you.

Kick up more of a stink and follow it up in writing (recorded delivery) or email and keep these for future reference.

I would also have a word with your bank, they may be able to do a charge back under the circumstances.

4560max

thanks for that advice will try .let you know how i get on

LinasPilibaitisisbatman

Sky insurance is a waste of time.

If your box breaks either threaten to leave until you get a new one free or buy a second hand one.

£67 a year is a rip off

As for taking two years. Very naive not to check the cost and duration in advance of saying OK.

McKneff

The op said the renewal was done over the phone and presumably they told him the amount then or presumed the OP would presume it was for a year. These people are worldly wise when it comes to scamming and psychology.

And i totally agree with you about the insurance being a waste of time. Its probably not sky anyway, just one of these that jump on the bandwagon

fergies_army

LinasPilibaitisisbatman wrote: »

Sky insurance is a waste of time.

If your box breaks either threaten to leave until you get a new one free or buy a second hand one.

£67 a year is a rip off

As for taking two years. Very naive not to check the cost and duration in advance of saying OK.

Rip off .... Standard sky box's can be bought off ebay for around £15, brand new sealed Sky + HD box's for around £100!!!