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"Garden Buildings", Delays, Refunds, Cancellations...
Blood is boiling......... I learnt at 17:30 that the cancellation of the order on my much delayed and much complained about shed could incur a hefy cancellation charge.... Background:* Ordered the above (specifics removed to protect the guilty) on 22nd March - over £200, "off the shelf" on a 2wk delivery on a credit card *…
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Gym membership cancellatin
I cancelled my gym membership in writing back in March and received a writen confirmation back from them, which unfortunately, I didn't keep. I expected them to take April's subscription but was surprised to see that they took May's payment also. When I rang them they told me that the confirmation letter stated that I…
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aldi warranty
Any advice on what to do or what can i do? 3 weeks ago when the weather was nice , i took out the garden furniture and parasol from the garden shed, when i was putting the parasol away 'never leave it out, always put away in the shed' it would not come apart, brass fitting would not turn 'not sure if wire cable has jammed…
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SKY charging for a failed install of £60 and wont refund only credit account!
Is this right? I moved flat and havent had sky for the last few months but still paying my bill because im in a contract so essentially I am paying for no service. I have asked for sky engineers special heights team to come on 2 occasions as the first one said its possible but as it needs to be a chimney post I either need…
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IPOD Touch 32gb faulty
Hello world Bought an Ipod touch 32gb for hubbys birthday in mid March. It has stopped holding its charge now and you have to constantly re-sync it. Spoke to [EMAIL="Dix@ns"]Dix@ns[/EMAIL] who stated that they would send out packaging for me to return and they will either have it repaired or replace it with a refurbished…
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4 Month Old TV - Please Help!
Hi all, I purchased a 32" Samsung TV from Dixons online in January. Said TV has now taken to turning itself on and off at will once it's been on for more than an hour or so. I called the Tech Guys who Dixons say to call first, they told me to get in contact with Samsung who would send out an engineer. I called Samsung,…
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Getting a Refund
Hi there, I have about half an inch of standing water in my kitchen sink as the pipe has become blocked with grease (yeah, disgusting I know). So, I bought some Domestos Sink and Pipe Unblocker, which claims to work 'in 15 minutes' 'even in standing water'. I followed the instructions on what to do if you have standing…
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handbag's arm straps comming apart - comsumer rights
Hi ya I bought a lovely large handbag about 30 days ago and yesterday noticed that the seams where the the straps of handbag are joint onto the bag are starting to come apart on both straps - i paid a reasonable amount for the handbag and ex[ected it to last me a resonable length of time. I've been looking at consumer…
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Leaky Tent
We bought a tent last week online, direct from the manufacturer. We used it at the weekend and noticed a very minor leak at a seam. I emailed the company about it and they've replied saying that they will repair it for free, but I have to pay the cost of returning it to them. Had the leak occurred 6 months down the line…
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Please help, stressed and ready to explode!!!!!
Hi, My partner purchased a digital camera online 2 days ago for use on our Honeymoon next week. (our current one has just broken). It was £239.00 in total from 'Bitesizedeals.co.uk'. It was only AFTER the purhase that we noticed the website looked a bit 'fishy'. There was no 'Contact Us' section, so no telephone number,…
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BMW 3 series
I bought a BMW 318ci coupe from Cooper Cobham 18 months ago. I've had no end of problems with the engine system and after just paying out £1.5k on engine repairs I've been told on good authority that this particular 'variable control engine' is a rogue engine and BMW stopped making it last year because of the problems…
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How to get our phones back
A local market trader has our mobiles and we can't get them back! We asked at our local market about getting our payg orange phones unlocked a week last Saturday. They are quite old, Siemens, and a couple of market traders said they couldn't do them, but found one who said he could if we left them with him for an hour.…
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Flowers Not Delivered - Now Two Days Old In Van...
On Sunday 3rd May I ordered some flowers for a relative living in Norfolk (in town, not rural). I arranged for delivery on Wed 6th May (by courier, not royal mail) and received email saying I would receive confirmation of tracking number etc when they were dispatched. No email was received on Tue or Wed so I contacted…
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Council rights to reclaim benefits
My mother claimed housing benefits for about 7 years before finding out she was entitled to a pension from Ireland (she left there when she was about 25 years old). She receives a monthly income still but also received a back payment in 2005 of about 4 years - the maximum the Irish government would give. She immediately…
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elvi within debenhams
hi am total newbie to forums and posted this question earlier on what i think was the wrong forum. bought a few elvi items from debenhams with store gold card which allows full refund if returned within 28 days. a couple of items were unsuitable so took them back to branch - elvi department had closed down - overnight…
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PCworld laptop stopped working after 8 days
Hi guys We bought a new laptop 8 days ago from PC world. Already it has stopped working - we press the on button, a light on the button comes on but nothing else happens. We've tried the advice from their techguys on line but that didn't work (hold on button down without battery/lead then try again). Does anyone know if we…
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Nuffield Gymnasium
I have been a member of Canons gym for two years, it has recently been taken over by Nuffield. I did not think I was getting value for money, £44/month, pool always out of order, very limited parking, packed etc. etc. so decided to go to another gym. My membership ran out in March, I paid up until then and then cancelled…
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A1 Jap Parts not refunding
I bought a second hand part from A1 Jap Parts on the 25th April via broker 247 Spares,the part was the wrong one and they are refusing to accept product back or refund. I have now sent part back with covering letter asking for refund... which I doubt they will honour, what do I do next ? DO NOT USE them, they are rude and…
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Boots return policy
Right so here's my problem I bought a set of hair clippers from Boots in Febuary, but they've decided to not work properly, and instead of cutting hair they chew it. They work if I oil them myself but the product claims to be self oiling for life. What would happen if I was to take the product back to Boots - I would be…
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Refusing a Play.com delivery
Has anybody refused, at delivery, an item purchased from Play.com and then successfully received a full refund? I ordered an item on Saturday and it was dispatched yesterday. However, I have just found it £6 cheaper elsewhere and I'm considering my options. One option is to forget the £6 and move on, but that wouldn't be…