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BT EE Merger Madness
Lorem ipsum dolor sit amet, porro legendos dissentiet sed ne, pri id postea theophrastus. Altera consequat ne duo, est ei vivendo scaevola. Aeque oblique interesset no !!!. Eu sumo theophrastus sit, augue solet no vel, pro in adipisci pertinacia. Pri probatus principes posidonium et, id tation nostrud dissentiet quo. Vix…
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No Contract Broadband
Hi, I am moving soon to a new house but it keeps getting pushed back and we have been told it could be another 3 month, i have already cancelled the internet but i am wanting some in the house that doesnt have a 12 month contract. Can anyone advise a good one at a decent price? Thanks
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TalkTalk order tracking problem
On 13 January I received an order confirmation email from TalkTalk which said: "You can now use My Account to follow your order". So far all attempts to track my order have failed. I don't recall it being this tedious last time I used TalkTalk a few years ago. Have others experienced difficulty with this recently and if so…
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BT overcharching me???
for some reason i switch from sky to bt broadband and tv starter .After 4 weeks ,due to horrible service and slow internet i switch back to my previous provider after 4 weeks ,and send them all tv box and router back . BT charge me about £400 pound for cancellation (DPC for Free Hub £55 + Broadband and Call £226 +Final…
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Any latest Deals
Looking for any tips on latest broadband deals ? Leaving EE, looking for unlimited data plan, anyone spied any good offers ?
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MPV, Open Reach etc
Having a problem switching to SSE, Talk talk etc (and presumably others) from FUEL using the online forms as apparently I am a 'mpf' connection or something Is this a common problem ? Im thinking its so they avoid online affiliate fees as perhaps it costs them more to do the switchover ? Is it a tactic to make switching…
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Talk Talk - Yet another Sad Customer
I recently moved home and carried TT connection with me. just after 2 months of my move, i see that i've been charged 65£ for engineer visit on the december month bill. I remember that i was told my home move will be free of charge and engineer fee will be waived off. Fortunately, I had money in my bank account and the DD…
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Want to upgrade to sky fibre
Hi all Does anyone have any advice on how to get the best upgrade deal on Sky Fibre We have unlimited Sky broadband but are in a deal until November. Ideally looking to upgrade cheaper than they currently offer it (£20 per month) Thanks
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Cease charge of £31 for standard BT Broadband
My BT Broadband & Line rental ends in Feb. Have been told by BT cancellation team if I cancel before or after the end date I will still be charged £31 to cease broadband. They said this is standard with all suppliers but I've moved at least 3 times before and never seen this charge. Another similar thread on here said this…
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TalkTalk Connection Fee
Just switched to TalkTalk via this site, but the connection fee was £50 - not the £25 mentioned on MSE. TalkTalk's representative said they'd 'never heard of MSE', and was it some sort of 'comparison site?' Has anyone managed to get a £25 connection fee?
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Unsure what I can or should do, could you advise please?.
Unsure how I should proceed, maybe you could advise please?. Nov 7th, made enquiry in local EE shop re homephone and broadband as we would be moving hose and wanted to change from talktalk. Stated that I would want to keep landline number and and if we did place an order, could it be activated on 19th Nov. I was told this…
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Changing Broadband provider
Can anyone tell me if I can still use all the additions to my Sky TV subscription, such as download TV programmes films to my Sky HD box if I change my Broardband provider to another provider, but retain Sky TV. Thanks
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Talk Talk haggling
I used to have broadband only with Tiscali and stayed with Talk Talk when they were take over (Use BT for phone). I'm not on a contract and have unlimited usage, which I need. Last Year Talk Talk raised their charge to £20.60 a month, which is outrageous for broadband only. I have managed to haggle them down to half this…
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Number of connections per exchange
We live in a rural area - our exchange is not LLU My friend/near neighbour is with Plusnet (I get his referral 25p!) BT have told him that he will get a faster internet connection with them as "there are already 50 (?) people using plusnet at your exchange. If you switch to BT, there won't be that restriction" I told him…
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New chance to haggle with Sky Talk/Broadband
Given the news that we're able to haggle/cancel our broadband and talk as a result of the price increase in December, I popped onto the live chat to try and cancel. Sky are insistent that you can ONLY cancel your line rental and that an early termination fee would be applicable ; The customer who are able to leave with no…
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Residential or business broadband?
I am considering signing up to a business broadband service for my broadband at home. I use broadband for both social and work, and I have been looking at Talk Talk and Plusnet business broadband. The prices seem to be the same for residential and business, and it seems to me that there may be a better customer service if…
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Who cancels previous supplier?
With the demise of the MAC code where is the onus to tell the previous supplier of your broadband/phone when you move to another supplier? I have moved to TalkTalk for phone and broadband. OpenReach guy says that original supplier is only notified once line is switched. I have switched before when the MAC code was required…
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Sky Benchmarking
Hi all, I am looking to start a thread that is exclusively aimed at bench marking people's success when negotiating with Sky. If users would be so kind as to share the following information, it will allow others to see the range of discounts offered by sky to customers in a similar situation to their own: Length of…
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Bt
Can anyone recommend how to deal with BT? I've received awful service from them since switching to them early December. We are currently without a working phone line and broadband as they stopped working a couple of weeks ago. Have called BT a few times trying to sort it and now they are saying we won't have internet again…
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Want Fibre Broadband without changing line rental supplier
I am currently a Post Office Line Rental customer and have paid in advance until Nov of this year. My Broadband supplier used to be o2 which was overtaken by Sky and this is coming to the end of a contract next month. I am looking to move to Fibre Broadband but don't want to change the line rental from post office. Are…
