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Broadband & internet access

Archives for October 2008

Free Orange Broadband
Hi All, Has anyone taken up Orange's offer of free broadband for any orange customer on a contract?? Is Orange better than o2? Thanks!
Problems with obtaining a MAC code from BT
I am curretly with BT broadband and my contract finishes today. I want to switch to O2 broadband. My MAC code is still not arrived after 7 working days after my request to BT. Are there anyone else having same problem of getting a MAC code from BT? I made endless phone calls to BT and has been told that my MAC would send…
Can madasafish charge for leaving them + MAC for Virgin?
Hi all, Just wanted to ask, can i migrate from Madasafish to Virgin Media broadband, sicne i'm going from conventional broadband to cable fibre optic? Also madasafish charge £40 for cancelling your account and not migrating, which i think is extortionate, can they do this? Thanks :)
Mobile & House Broadband
Have been reading through the guides and am at a total loss of what to choose. We are about to move into a rented house for 6 months, and require broadband to use in the home. Also my husband will be starting a new HGV job, and will be away from home for most of the week, so thought that some kind of mobile broadband could…
BT Broadband - changes to T&Cs: can they do this?
Just received an email from BT Broadband. We've had broadband with them since 2002, but about six months ago changed the amount we pay and switched to Broadband Option 1, thereby beginning an 18 month contract. I was surprised to receive an email just now with changes to T&Cs, which seem to suggest they will charge to…
Problems getting broadband in a new house
~Hi all I am moving into a new house next week and want to get broadband and phone sorted asap so that I don' have to wait too long once I've moved in. Problem is though, that whilst there is a phone line to the house, when I tried to apply for a Tiscali broadband and phone bundle, they said there was a problem with the…
Broaddband needed with no 12 month contract - help!
I am moving into a rental property on a 6 month lease and need a broadband service. I do not want to use virgin media as they have a 12 month minimum contract. I do not need a home phone service either as just use my mobile. So my question is - What is the best broadband service to go for? I am a medium usage user and…
email account
ive changed from aol to skybroadband, is there anyway i can access my emails from aol, i know you can keep instant messenger but not sure about the emails as my OH changed over before i got in from work so wasnt able to save any to notify people of the change, any help would be much appreciated
Tiscali abuseresponse
Has anyone else had an email from Tiscali abuseresponse telling them that a hacking/port scan originated from their IP address. I find it very unlikley this could be the case as I have very sophisticated Antivirus, Encryption, Firewall systems in place. This has prompted me to examine my last invoice from Tiscali and I…
package charges - refunds?
i'm with virgin media and get charged £5 per month extra on my bill for paying it by cash via a paypoint or bank on time. i wouldn't incur this charge if i paid via direct debit,but why should virgin or any company for that matter dictate how i or others pay our bills?...is there any course of action i can take to reclaim…
BT Broadband & phone interference
I have recently had BT Broadband transferred to my new address. I have attached the ADSL connector to the main point and have put in the broadband connector & the phone line. The only problem is that I have interference on the line. It can only be heard from my end. I have plugged the phone into the main socket withot the…
Be broadband or O2 ?
I want broadband !! ( I have at the moment 3 mobile broadband which is crap, due to previous landlord didn't want to let us have a landline). Now we moved so I the first thing I will call BT to put a landline (I hope it wont't cost nothing to install as someone in the same house already has a landline) Looking over the…
Cancelling BT contract due to move
I will have to move abroad and need to cancel my broadband (as well as all other services) contract with BT. They are asking me to pay for the rest of the contract as if I'm in breach of contract. The way I see it is that I cannot continue my contract with them as BT does not provide service outside the UK. Does anybody…
AOL 'stole' my BT Broadband... HELL WEEK!
So our internet in the office wasn't working on Monday last week. After being told by BT to go buy a new hub as ours was faulty we called them again to be told: "you cancelled your account" We hadn't..... I nagged and nagged until they dug deeper into the 'problem' and then a female told me: "OH my god, your account has…
3 Month Broadband - advice needed
Hey I'm moving to Manchester for 3 months (if you know of a room let me know!) The best place I've found so far doesn't have internet. It's sharing with someone who doesn't need it. She also doesn't have a landline. But does have sky. So Q1 - Can you get internet added to a Sky package for just 3 months? Or will you be…
Mobile Cheap Broadband And The Blackberry
Dear All, I posted this situation in mobile phones but so far no responses. I am a mobile worker with 2 work sites. Site 2 has good 2G mobile phone reception but no phone. Orange recently gave me a Blackberry Curve which has internet access but it is very fiddly, and I would like to work in house 2 and elsewhere on my…
Tiscali Payment Issue - where do I stand?
I've been a Tiscali Customer since September 2008. I note from my Bank Account that they haven't collected any payments for my services. According to the Online Bill, there is an amount of £48.00 left uncollected. I have emailed Tiscali's Billing Department and not received a reply yet. I've checked the obvious things like…
Switching to Tiscali from Virgin
Hi There, Thinking of switching to Tiscali from Virgin. Price wise its a no brainer Tiscali offer more channels, more free calls for less than 2/3rds of what I currently pay Virgin. Prior to Virgin I had BT so I should still have a BT line physically connected, however as I have not used it for over a year it it is not…
Internet For 4 Months Only?
Hi everyone. We will be in UK for 4 months. The house has a BT phone line. What is the best/cheapest way of getting broadband for 4 or 6 months only? Is there a Pay-as you go?
ADSL24 broasdband, any good??
Hi there After a lot of searching for a new ISP, i am thinking of moving to ADSL24, they are a entanet reseller. i would appreciate any review on how good/bad there broadband is , thank you

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MSE News

Ofgem proposes new 'no standing charge' Price Cap – but Martin Lewis warns vulnerable customers need to be opted in or it won't work
Ofgem has today launched detailed proposals for a major shake up to its Energy Price Cap that dictates the price over 80% of homes in England, Scotland and Wales pay for their energy bills.
Lloyds, Halifax and Bank of Scotland to cut overdraft rates for millions but hike them for others – here's what's happening and full help
If you're a Lloyds, Halifax or Bank of Scotland current account holder, the interest rate you're charged for using your overdraft could change soon as part of a fees shake-up. The Lloyds Banking Group, which owns all three brands, says millions of its customers will pay less after the changes – but a "few" will pay more.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more low-income households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Martin Lewis: At last a chance to fix Council Tax flaws impacting millions – debt collection, difficulty challenging your band, discounts and more
Major flaws in the Council Tax system in England could finally be fixed in future, as the Government has launched a wide-ranging consultation to review hideous debt collection practices, the difficulty of challenging your band, the overly complex and horribly-named Severe Mental Impairment discount and more. MoneySavingExpert.com founder Martin Lewis, who has long campaigned on these issues, shares his response and analysis.
Energy complaints to be dealt with more quickly and Energy Ombudsman to get new powers under Government plans
If you have a complaint about your energy firm, it may be resolved more quickly in future, as the Government has announced a raft of proposals to strengthen consumer protections in the energy market. The planned changes include giving the Energy Ombudsman new powers to force firms to comply with its decisions – but it's still very early days. Here's what we know so far.
Warm Home Discount expansion confirmed with millions more eligible for the £150 top-up this winter – here's what we know
Around 2.7 million more households, including 900,000 families with children, will become eligible for the £150 Warm Home Discount this winter, as the Government has confirmed it will remove the existing 'hard to heat' eligibility criteria. The extension has only been confirmed for winter 2025/26, with further changes possible for future years.
Base rate held at 4.25% – here's what it means and when it might be cut next
The Bank of England has held the base rate at 4.25%. Below we explain why, when it might be cut, plus what it means for your mortgage and savings.
Applied for South West Trains 'boundary fares' compensation? Act now to claim it
If you applied for compensation from South West Trains before the deadline in January 2025, you now need to provide your bank details to the claim administrator so it can be paid to you. Here's what you need to know.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.

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Broadband & internet access

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