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Pre payment Annual bill.
Hello I have had a look at my Annual bill for electricty I am on pre pay. I might be being stupid but the amount of payments I have made is alot more than the electricity I have used. The dates match and it is saying I have made £850 pounds of payments but they amount of electricty I have used is only £450 worth. I cant…
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British Gas about the Price Increase
Hello i currently Work for British Gas and im writing thisto inform you all about the reasons behind price increases that some of you may know or not! Firstly I can understand that people are upset and conserned about the recent price rises but they are definatley not for profit!! Your bills are made up of 5 areas 1. The…
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N Power prices not going up on all tariffs?
Just did a price comparison for my mother in law and the N Power Energy Online January 2014 tariff comes out as £200 a year cheaper than her current British Gas Standard Gas tariff. I am assuming the comparison websites are showing the current prices so have been on both the British Gas and N Power website to see what…
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help gas prices, electric advice
Hi all, We are currently supplied by calor gas on a metered estate. It is very expensive and now only use gas boiler for heating hot water after insulating house, installing multifuel fire and electric heaters. Dont want oil and cant get mains gas, cant fit back boiler to fire. Can anyone suggest a electric system to heat…
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Comparing costs: standard electricity on cheap tariff v. Economy 10 on expensive one
Hi there, Being unable to find an alternative to Scottish Hydro's (expensive) Economy 10 electricity I am thinking of swapping out the meter to a standard one so that I can switch suppliers. Scottish Hydro told me that if more than 40% of my elec usage was off-peak I would be better staying on Economy 10. In the last 12…
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BT--how and where to complain
===deleted and moved to "phones" thread as advised=== Sorry
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British Gas price increase unavoidable
I have just spoken to British Gas customer service re: the price increase and fixed-tariffs. They have informed me that the fixed-tariff INCLUDES the 6% price rise. Are they allowed to do this? Surely fixing the price should mean fixing it as it stands NOW? Not fixing it as it will stand in 1 months time? Will be looking…
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Pre-pay gas and electric
I have owned my own home for around 10 months now and the house had an electric and gas pre-pay meters installed. I am wondering if would be cheaper to get a direct debitted account with a supplier? I think I am paying over the odds for gas as I am topping up my meter with £20 every 10 days and am currently only using the…
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prepayment gas and electric meters
Hi, Im moving into a new property in a few weeks and have been advised that there are gas and electric prepayment meters in there. Im quiet happy to keep these as they will help me budget, I am moving into a rental after living with mum and dad for a few years with my children. how do I go about arranging to change…
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In rented flat, demand for £100 from Utility Warehouse
In rented flat, demand for £100 from Utility Warehouse. Just moved into rented flat, letter has arrived from Utility Warehouse demanding £100 deposit and saying I'm now one of their customers. I have had no contact with this firm before, never signed a contract etc. Have signed up with nPower for electricity but will take…
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RE: Advice on Next Move with a Prepayment Meter
Last week I moved into a new house, I share it with five other bedrooms, some of which are slowly filling up with new occupants. I went about the business of sorting out the Gas and Electricity, since the landlord informed me that the previous tenants had had some problems, as a result a pre payment meter was installed -…
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Do we have to be home for a pre-mayment meter to be fitted?
We have an appointment to have a prepayment meter fitted tomorrow from Eon, which is the best way forward for us. My question is:- do we need to be home when it is fitted? I have the school run to do twice and I'd like to go out for a few hours too but don't want to come home and find the electric off and my freezer…
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Moving into a newbuild
currently have both my gas and electric on standard British Gas tarriffs, I will be in a 4 bed terraced house going from an 80 year old 2 bed flat. Had a look at uswitch and the best deal seems to include a standing charge, can't see any standing charge on my British Gas bils I am considering just moving the tariff I am on…
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Advice needed on storage heater tarrifs
We are an all electricity household with one storage heater that runs on a seperate economy meter. The 2 meters are shown seperately on my bill but the economy one doesn't have a name so I don't know if it's economy 7 or economy 10 or exactly what it is. All I know is that it's costing 4.250 pence per kilowatt hour…
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Boiler and +/- Central Heating cover
I am considering to get a boiler and +/- central heating cover on my house which I bought last year. It was on the Home 200 cover with BG with the previous owner. My boiler is quite old (?15 years) and it is Potterton Netaheat. It is working fine but since it is quite old, I do not want to take chances. I am thinking of…
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Is this a good deal? very grateful for advice
We currently pay £105 p/m for gas & electric with E-on. I called them up to ask if I was locked in. I'm not, but they said I can change to a 2 year fixed for £114 p/m and get £40 tesco clubcard points. We are a family of 5 with a small 4 bed house. Rather than have all the paperwork when changing suppliers I'm tempted to…
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British Gas Trust - British Gas Scam???
Hi all I am currently on prepayment with BG for Gas and pay £6 per week to the debt after having to go to part time etc and had big arrears. I received a letter from BG saying I could apply to the British Gas Trust for a grant, call them to send a form out, which I did. I then had a very long phone call which smacked of…
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Gas Vs Electric
Hey guys! I was wondering if someone could help me... Me and my boyfriend are currently looking for a house to rent together. We saw one today that we really liked however everything is electric, including the heating. I've only ever lived with gas central heating, and have a very limited knowledge about these kind of…
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Switching information please
I'm looking to change my supplier today. due to the rises and also to change the name on the bill as it was in me Mams name who has passed away. Do I need to know the yearly energy usage for comparison purposes? On dual fuel BTW. Thanks for any help given.
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Electricity bill now in my name
My ex-partner has now gone and I am taking over the bill at my home - previously it was in her name with nPower. What is the best way to do this? Can I just sign up to a supplier via Topcashback and get the cashback?