-
Water Bills sticky
🌊 Here are some threads you might find useful: * Water Bills questions and comments * Water meters - pros and cons 🚰 Here's some relevant content from MoneySavingExpert.com: * Cut your water bills * Water bills - news stories 💦 And here are some other handy sites: * Ofwat - water sector regulator in England and Wales * CCW…
-
Water Bill
I have a water trough in a field, the meter is outside my field on council land. The meter has been covered by 'spoil' from roadworks to the depth of a meter since 2021 and the council deny that it is their waste, The meter was uncovered in June this year and I recieved a bill for £15,000 which I am arguing about, they…
-
Water bill assessed charge v unmetered
Hi , Seeking your views on this , I recently received my bill and queried with the company why my bill was higher the average for the area and my neighbours , when usage is likely to be lower as often work away ? I thought I was on an unmetered rate but was told that I was on an assessed charge as a meter had been…
-
Rateable value vs assessed household charge -- Thames Water
I am a Thames Water customer. I want to know how much I should pay on their rateable value tariff vs assessed household charge. I can't find any information on their website which would enable me to calculate this. Where can I find such info, or even a rough guide? The RV is 117 and it's a 4 bedroom house.
-
Change to Water Meter - Wessex Water Region
After receiving this year's water bill of £1,168 (£97 per month over 12 months) I decided to change to a water meter due to the increase in cost from the previous year. I had been meaning to do this for a while, but for a few years my adult children had boomeranged back to living with us (divorce and landlord selling…
-
Water bill has changed from every 3 months to monthly?
I have just received my water bill, but instead of every 3 months it has gone to monthly, but the cost they are now asking for, is that of every 3 months.
-
CMA overrules Ofwat and allows water suppliers to increase bills faster
Millions of households face jump in water bills after regulator backs more price risesCompetition watchdog agrees requests from Anglian, Northumbrian, Southern, Wessex and South East to raise household bills…
-
Water leak
Hi I’m a United Utilities customer who has a leaking water meter and a much larger bill than usual! UU have been out 3 times and each time providing conflicting advice. Dynorod have also been out and said they cannot touch the water meter pipe work so I’m stuck with a big bill and water leaking in my cavity wall space.…
-
Thames Water 40% Bill Increase – No Transparency, No Justification!
Hi everyone, I’m posting to see if others are facing the same outrageous bill increase from Thames Water and to figure out what can be done. My latest bill has gone up by 40% with no proper explanation, and every attempt to get answers has been met with corporate nonsense, vague responses, or outright ignoring my…
-
Missed payment Castle Water
I run a small retail shop and have done since 2007 . Castle water are my water provider and I pay my bill on receipt of an email. In October 2024 my bill was £15:32 however for reasons I yet can’t work out all emails from Castle water were being directed to my junk mail. It was only when I received a physical letter in…
-
Water Bill Query
Hi, I know I’m probably on a hiding to nothing but thought I would explain my situation anyway. I live in a flat built in the 30’s the water supply feeds myself & the flat above so I have been told I can’t have a meter so have been paying for my water based on the RV. I am paying £100 a month & just accepted it but talking…
-
Thames water this is unacceptable
Same here mine raised by 50% I called them, even had them check meter twice and the men who came to check the me meter said my water usage was consistent. Whatever is going on in that company is unacceptable.
-
water meters
Hi All. I would like to share my experience with our water meters. When we go away for a few days in our caravan, I always turn the water off..as once we had a leak in our old address. I do this outside at the actual water meter , which is usually a little round flap found mainly on the perimeter of your property. Anyway,…
-
Southern Water cyber attack / data leak. KP Legal claim
Does anyone have experience going through KP Legal to claim for distress after a cyber attack / data leak? I have signed up to this, but wondering whether it's a bad idea. I thought it might be a quick way to make some cash from the data leak, and Southern Water deserve to face recompense as they are awful. But I don't…
-
Seven Trent water meter not so smart
With only two of us living in our property now we decided to have a water meter fitted.Contacted Severn Trent and they fitted one on 22nd August. I asked the fitter what app I could use to monitor my water usage. He told me there is no app. The meter is smart in that it sends the reading in but I can't see them. Not that…
-
Water meter hasn't been read for ages!
My water meter hasn't been read by United Utilities since 06/12/2022, although I do provide them with my own readings at the end of every month. Can I claim a penalty payment under the new rules that came into force this summer?
-
Severn Trent 2025/26 Increase
The average Severn Trent water bill is going up by 22% from 1st April, according to MSE. https://www.moneysavingexpert.com/news/2024/12/water-bills-rise-england-wales-2025 However, I just had my bill come through (for a non-metered, residential supply) and it's gone up by 30%. Do Ofwat set different increases for metered…
-
South West Water Bill Is Super High
I'm a single disabled person living in a one-bedroom 70s flat, been bed bound for nearly a year, and my last water bill was £2260, that's more than all the rest of my household bills combined. I've asked for a water meter to be installed and after waiting nearly a year for a home inspection I was told (again) one can't be…
-
Help! Water bill increased to £117
We bought our 30 year old house nearly 5 years ago, water company is southern water. 3 bed house, 2 adults and a toddler. there is an ancient water meter in a hole in the ground out front, it doesn’t appear to be visibly turning, and no obvious leak that I can spot. I can only view the last 2 years of water bills online,…
-
Smart Water Meter - not an option?
Hi, We've been looking at switching to a Water Meter - we've run the numbers and think we'll be better off, especially after a recent £20 a month increase, meaning our bill has more than doubled over the past couple of years after a prior £20 increase. Water is expensive...and we've had a hosepipe ban for months. By…
-
SEVERN TRENT'S "GRADUAL" WATER BILL INCREASES - 43% INCREASE!
Just had my latest ST water bill with a statement that they will be "gradually" increasing bills over the next 5 years. My billing rate was 181.95p / M3 on the last bill and now 260.80p / M3 - a 43% increase! When I asked for an explanation, here is the response" "Thank you for your feedback and for raising your concerns.…
