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Thames Water Monthly Payment trick.
We paid our usual 6 monthly bill in July 2026. We were very surprised to receive a monthly bill in August 2026.
After reviewing our online account we noticed the column on the left still stated 6 Monthly billing. So we took a screenshot and a photo before calling.
67 minutes later, after repeatedly being told you are on Monthly billing because you have a water meter, they admitted we can remain on 6 Monthly billing.
Until October 2026, when we received a phone call to say you owe two months and all calls are recorded. 'Good we said', as we recorded the previous discussion as well. Please go back to your recording, we are remaining on 6 Monthly,
This time they gave in after 15 minutes.
Until the next time?
Comments
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You can ask, it probably does not matter.
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Could be to do with this.
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