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Finance on a non economic repair
My car failed its MOT, and the repairs required are not financially viable for me. I am in an IVA already and currently signed off work for mental health reasons. I have a 4 year plan with 1 year left on it. In my contract it states I can not scrap or sell the car as I don't actually own it yet. If I choose to hand the car…
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Motor finance/ consumer rights 2015
hi I’m in a dilemma bought a car on finance had it 5 months and the engine blew bought extended warranty through AA but car requires new engine which costs considerably more than the 3000 pound they are willing to pay for repairs and especially when this wasn’t my fault no warning just bang so decided to complain to…
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New (to me) car issues - right to reject within 30 days
I'll keep this as simple as I can. Purchased a new to me car less than two weeks ago. Its from a dealership. Didnt take out their extended warranty through a third party. Today it came up with engine system fault on the dashboard and a huge loss of power. Phoned the dealer when I got home. Told to call the warranty company…
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Bought a car on finance but needs new engine
This discussion was created from comments split from: motor ombudsman.
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Wallbox Pulsar Max EV Charger - Safety Warning
I had a Wallbox Pulsar Max EV charger installed last year by EON an receive a safety update yesterday: "We’ve identified a potential safety issue affecting some Wallbox home chargers. As a precaution, and while we investigate with the manufacturer, it’s important that you: • Safely unplug your vehicle • Switch off the…
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Appalling Customer Service from Ford UK
We bought a 2017 plate Ford Galaxy in May 2019 with 12,500 miles on the clock from Motorline direct in Leicester. In July 2019 (2 months after buying the car) it broke down when we were in Belgium. Ford Ghent replace 1 fuel injector but couldn't replace a 2nd faulty injector. The car was repatriated to Sleaford Ford where…
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Just bought used car. Worrying paperwork.
Hi All, We've just bought a 21 plate Toyota with a full 12 months MOT given by the dealer with only 1 advisory about 1 of the tyres. On looking through the paperwork when we got home there is a visual safety report from Pinkstones dated 06/11/2025 with the following reports/suggested actions. Clutch pedal bite point high.…
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Best insurance to take out once daughter passes test.
Hi. Currently my car, with me as policyholder, and wife and daughter added. Once daughter passes the test, we'll be giving her the car, and updating/changing insurance. Policy is with Admiral (and their 'chat/message' feature is not working…). Considering what the best options are moving forward. Daughter will not only be…
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Expensive Car Tax
buying a 3 month old car previously taxed, main dealer demonstrator which falls into the Expensive Car bracket. As tax is not transferable, dealer had told me £640 to tax, is this correct please?
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Bell type bollard
Hi Everyone, I've got a new ID Buzz van and I was turning left onto a street in Bow, London. Right on the corner there is one of those low bell shaped bollards right on the corner. I couldn't see it from my drivers position, it's about 12" high, and as I turned left the bollard scraped the side of my van and burst the back…
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Car insurance - Policyholder vs Main Driver
Our teenage son has their own car insurance policy (he is declared as the main driver) with my wife and I as named drivers. He is off to university in September and won't be taking the car in his first year. While he's away it will be used mainly by my wife but that will make her the main driver as the policyholder will be…
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Getting a mechanic to look at used car
I'm in the market for a small used car and going to look at trade rather than private for the added protections. I know nothing about mechanical things and wondered if, when I see a car I like, I can pay a mechanic to look it over to make sure it's mechanically sound and the are no major faults? Do anyone like Kwik fit etc…
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Going to see car at main dealer tomorrow
Planning to buy a 6 year old Toyota from main dealer. What questions do people usually ask and what to check? I’ve never bought from a main dealer before. It’s approved used car with 12 months warranty minimum (2020 reg, 40k miles). 2 prev owners. I don’t think i need it inspected since it’s from main dealer and approved,…
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Negotiating purchase of car
Just after a simple piece of advice… I'm looking into buying a used car, advertised for sale in my local area. It's an old car (03 reg, so 23 years old). It's a Toyota Yaris, belonging to an elderly gentleman, with MOT due in 11 months and 79,000 miles on the clock (so low mileage for a car that old). Alongside a few other…
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"Please cut your old driving licence in two and return it to:"
Just applied online, to renew my Photocard licence (you know, the one that was supposed to be free to renew for life :mad: ), and it says "Please cut your old driving licence in two and return it to: DVLA, Swansea SA99 1ZW" Am I supposed to do this immediately, or when my new one arrives?
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Use savings vs loan to purchase car
Edit - as was pointed out to me by one of the respondents I somehow posted this on entirely the wrong board. Apologies and please move/delete A conundrum as old as time itself (well since the invention of cars and the advent of money lending!) I'm a long time MSE disciple and like to think I'm more than savvy enough to…
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Paper to Card licence change
Long story short, I still have the full paper licence. Moving house soon so I'll need to update the address and as I understand it has been the case for years, a photocard type will be issued. Had photo's taken last week for this purpose and popped into Post Office to collect a form, explained what I wanted (change address…
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Barclays Tesco Fuel Cashback
Just noticed some cashback from a recent fill up at Tescos. 5% cashback and it's running until the end of July. You don't need to do anything except pay via a Barclays debt card. Earn cashback on Tesco fuel | Barclays
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CA Auto Finance - Vehicle Rejection
Hi all, I’d really appreciate some advice on what my next best step should be in an ongoing used car / motor finance dispute, particularly around rejection vs repair and how to deal with the fact the vehicle’s MOT is about to expire while the complaint is still unresolved. Background In August 2025 I bought a 2021 Ford…
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Electric cars and solar panels
I'm likely to buy a small EV in the next few months. I've got solar panels, not a storage battery (i.e. I don't sell back to the grid exactly what I produce), so I get a certain amount of electricity "free" when it's bright, and a quarterly payment. The FIT system. In the past, I've not been able to have a smartmeter…
Bought a car, van or motorbike on Personal Contract Purchase (PCP) or Hire Purchase (HP) since 2007? Discuss the probes into hidden discretionary commission and undeclared commission - and how to complain.
642 discussions
3K comments
Most recent: MSE News: Car finance redress… by dunstonh
19 July at 6:47PM
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