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Switching supplier when in debt (prepayment meter)
Just to let people know. Have been just switched suppliers with a debt of £105 on my gas meter. Took about 10 phone calls and a lot of frustration. Apparently neither my old supplier (E.on) and my new one (Ebico/SSE) are aware of the change in OFGEM's regulations regarding switching whilst owing a debt. Threshold doubled…
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no electricity bill ever- advice needed
Hi, the situation is- i moved into a new build rented flat five years ago. When I moved in the guy moving out said, 'btw, there are no electricity bills for this flat.' 'ok,' i thought. I checked this out with the gas supplier (EDF) and they confirmed that there was no account for the flat and set me up on a tariff for…
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Gas & Electric - Do I Have A Problem???
Hi all I have a question here, we have recently moved house from a 3 bedroom dorma bungalow to a much smaller 2 bedroom bungalow, the council tax band is lower etc and we should technically not be using much gas and electric here. Before we moved our final G&E bill with E-On was £816, that one was a shock but not…
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Advice moving home
I'm looking for a bit of advice. I've been with EDF for about three month and am due to move house soon. However, there is going to be one month over lap on both homes. We will be living in our current home and decorating the other home. My question is can I have two homes on one account then when we move remove the other?…
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New Suppler on the Block. (Merged)
there will soon be a way!!! :T a self made millionaire is starting his own NON PROFIT gas & leccy company! Should be up and running in the autumn! http://www.itv.com/anglia/gas-at-cost57517/
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Handy list of energy deals
http://www.moneysupermarket.com/c/news/is-your-fixed-energy-tariff-about-to-end/0009284/?Source=CUR1&crmuserid=CJNNS1|TCO3C
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British Gas..... have let me down
So I order a new Combi Gas Boiler, with a couple of new radiators, and opt to have it installed in a new part of the house. Date booked for instilation, am told I need to be present and to allow 2 days. I duly booked the time off work, to enable delivery of the Boiler and materials on Wednesday, and also allow me time to…
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help working out gas and elec bill please
my grandmother is going away and will be away when her bill is due, she always pays the bill the day it arrives but as ashe will be away she wants to work out what she has used so far and pay that before she goes (told her to hang on but she wont) I cant get my head around how it all works, so hope someone can help she has…
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changing supplier
I'm curious to know why everybody seems to think that switching supplier is such a massive deal?
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Gas bill question
Hi, I'm fairly new to gas, after having moved to our first house from an electric only flat last December. We've recently got a bill through from 09/01/2010 to 16/05/2010 (slightly longer than a quarter as a revised bill was sent after I submitted a meter reading), which has come out at £438, with approx 13500 KWh of…
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what tricks are used to get you to switch?
Just had a young chap at the door asking to see one of my bills to check it! yeah right! he said he wanted a number from the back of the bill in order to check we were not being charged more than 11p per unit etc etc Bit suspicious of his motives really and since we do all our gas & electric online, I said had no bill to…
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We have not paid any gas bill since moving into our property back in February 2009
We notified our supplier of our opening reading when we moved in back in February 09. We continued to have the meter read on a quarterly basis, but received no bills, reminders or correspondence from our supplier. We have just recently changed our supplier and low and behold just received a final bill for the Gas for…
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BRITISH GAS fixed price 2011
Good morning Can anyone help with my enquiry. I moved into my house in 2005, it was a new build. I signed up for British Gas Duel Fuel Fixed Tariff in August 2008 and this ends Sept 2011. At the start of this year I received notice that my Electricity account was being increased from £29.00 per month to £ 132.00 per month.…
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EoN Big Error - Please Help
Hi All, I rang EoN today to change my direct debit amount as well as provide a meter reading. I live in a large flat block so we have thermal store. There are three sets of meter readings you have to give. Shortly giving the reading over the phone EoN customer services rang back to say that the account has to be under…
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Changing supplier if owe money
Does anybody know if you can change supplier and take your debt with you or do you need to pay it off?? I'm currently paying £76 a month for gas and £47 for electric. NPower kindly split my quarterly bill for both over 12months but this still seems a bit steep (for the two of us who are out at work all day). Have I just…
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Bills in our first house
Morning We just completed on our first house on Friday, we've never owned a house before so never set up gas, electric and water. Can anyone tell me what to do?! Do we just call a random company to set it up and find the one that does the best price once we've worked out how much we're using? Or do we need to find out what…
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Should I switch?
I am with Scottish Power duel fuel,pay monthly,enter meter readings on line. My D/D is just short of £100 a month. We are a family of 4 living in a medium sized terraced house. I do like to be warm and have living flame fire which I know gobbles up fuel. We have combie boiler...lots of baths and showers. My D/D is the same…
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EDF Energy...why don't they listen?
I moved house in Sept 09 and made arrangments regarding my gas and electricity, the previous tenants used EDF. In Dec 09 a final gas bill arrived from EDF addressed to 'Dear Customer'. The bill was from from July 09 to 17 Sept. I phoned EDF and explained that the bill was not mine but agreed I was liable for 9 days of gas…
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British Gas problems again!!!!!!
long story short, since moving into my house 6 months ago i have had british gas take 2 payments for my gas bill each time i paid via their online payment system, once in jan and then again in april. after finally getting that sorted end of april they said i'd be better to switch to d/d monthly variable which i'd planned…
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Moved to BG to get my meters switched....
is there any constraints on when I can now move to another company? Not sure what rates i'm on, waiting for the first few bills so I can get some info together. Just wondered if there is any constraints on me after having the pre pay meters removed and swapped to direct debit type meters?