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Flight delay compensation successes
Have you managed to successfully claim compensation for a flight delay? Please let us know how much you were compensated and how you managed it.
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Flight Delay Compensation Sticky
✈️Here are some threads you might find useful: * FAQ's to flight delay compensation queries * Compensation for delayed flights Discussion Area * Guide to Claiming Flight Delay Compensation * Flight delay compensation, US and Canadian Airlines * Flight delay and cancellation compensation, Ryanair ONLY * Flight delay and…
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Please read before posting! Please post in the existing threads rather than starting a new one!
Please post in the relevant thread for the airline you are claiming for rather than starting a new thread. There is one thread for each of the popular airlines, any others are in "all other EU airlines", "US & Canadian Airlines" or the "Non-EU airlines" thread. If you scroll down or search the forum you will find the…
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Widerøe & SAS fiasco - who do we claim from?
We were booked onto a flight from Aberdeen to Stavanger last week that was due to arrive in Stavanger around 6.30pm. They cancelled our flight a few hours before departure but booked us onto a flight an hour an a bit late with SAS. But that flight was then delayed due to a technical issue and we had to wait until 10.45 for…
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Dubai Cancellation due to floods - Urgent help required
Hi all, I travelled to Dubai on the 12th of April and was due to return on April the 17th. Unfortunately on the morning of our return flight home Dubai was hit with flooding. We had already checked in online and managed to make it to the airport. As we were about to drop our bags off a member of staff said we couldn't as…
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Flight Delayed by 4.5 hours - Ryanair website claims not eligible for compensation
As the title says our flight to Vienna was delayed 4.5hours, yet the Ryanair website claims we are not eligible for compensation. Is this a standard Ryanair ploy or can there be a reason?
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AVIATION ADR resolution baffling
Without going through the detail they concluded "The delay was caused by a non extraordinary reason.therefore compensation is due. Accordingly, on that basis, I determine that compensation is not payable " That is the last paragraph of their decision,word for word nothing missed out or added. I don't understand. To me it…
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ChecknFly/BA/AA delay
Hi all, I'd be really grateful for some advice. My friend and I booked flights to Louisville, KY last Autumn with the website CheckNFly. The journey was 3 parts, Edinburgh/London, London/PA, PA/Louisville. The first leg was delayed, this was with BA. We then missed our connection. American Airlines rebooked us to…
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Air France customer service
Sounding out the forum here. My family and I flew Air France to Abu Dhabi in April from LHR via Paris Charles de Gaulle. Slight delay on the way out (2 hrs), Air France gave us some vouchers (11 euro each) in CDG for food to apologise and make up for it. Nice bonus. On the way back, our Weds 9am flight from Abu Dhabi was…
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Lufthansa denying compensation
Hello, and thanks for any replies to this.. Seven of us booked Lufthansa flights through Booking.com to Munich from Manchester.. 30/11 fly out, 3/12 fly back. Over that weekend there was heavy snow in the Munich area, we arrived at Munich airport at lunchtime for our scheduled take off time which was 22.15. Trains to…
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BA flight cancelled less than 24 hours but compensation denied
Hi all I had a BA flight booked on Friday departing 1255 to Vienna. I received a message the night before around 1900 saying my flight had been cancelled and offered to book me on the next flight departing 1525. I accepted this and after doing some research, saw I should be entitled to some compensation for the cancelled…
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British Airways Delay Compensation Refused
Hi, My flight to Tenerife was delayed due to issue with aircraft. Due to take off at 7.15am and delayed whilst a new plane and crew were organised to 2.30pm due to a technical fault that had not been repaired the day before. In the meantime I rebooked via BA to the 1pm flight and have now been told that I am not due any…
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Nightmare flights and transports - Help
Good afternoon, I'm desperately trying to seek some advise. we were meant to be flying out with WIZZAir to Kosice (Slovakia) on 02/05/2024 for my brother's wedding. We arrived at Luton airport for just before 8:00am in which first of all my wife received a text messaged with no details from WIZZAir saying our flight had…
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Air India flight from Amritsar to Gatwick cancelled
Hi guys my parents return flight direct from Amritsar to London Gatwick with Air India was cancelled at the airport one hour before departure due to airline technical issues. This happened in early April. The airline booked my parents on an alternative flight direct to Birmingham the following day but refused to provide…
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Travel agent has issued us county court case over refunded flights
Hi my elderly parents booked flights to India via a London based Travel agent in early 2020 flying with Gulf Air to India. The cost of the return flights was £890 in total. Then covid happened and the airline subsequently cancelled their return flight due for April 2020. The airline rescheduled twice more in May and June…
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Compensation for Emirates Delays after Flooding in Dubai
I was flying Stansted to Brisbane via Dubai on Emirates. My outborund flight was delayed by 4hrs, and hence I missed the (delayed) connecting flight in Dubai by 30 mins. I was rebooked on to an alternate flight the following morning, which was cancelled after numerous 2 hr delays. My final arrival in Brisbane was over…
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Problem with Flight Delay Compensation - Norse Atlantic Airways
Hi guys I've got an ongoing issue with Norse Atlantic Airways. Not sure how to further pursue it without going to a no win no fee firm to try and progress it. Last summer my wife and kids flew from Gatwick direct to JFK with Norse Atlantic Airways. The flight was eventful to say the least - the plane pretty much took off…
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Fly delay compensation
Hi I had 43 hours fly delay few days ago(our fly was cancel it 2 times)so I would like to know if you could help.me with it to make a claim Thank you
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KLM journey from hell.
We have just arrived in Bangkok after the journey from hell. The flights were booked directly with KLM. Newcastle to Amsterdam, then Amsterdan to Bangkok. Leaving Newcastle at 13.40 Tuesday to arrive in Bangkok 9.30 Wednesday. The Newcastle to Amsterdam flight was deayed so the Amsterdam to Bangkok flight was missed. KLM…
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Loganair glasgow/southampton cancellation
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Flight delay and cancellation compensation, Ryanair ONLY
MoneySavingExpert Insert October 2017: This discussion thread is linked to from our Flight Delays Compensation guide. Please read that for full help. You might also like to read our Ryanair wrongly denies passenger compensation for cancelled flight news story Other related MSE Guides: 20 Ryanair Tricks
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Claiming refund from Travel agent for cancelled flight
Hi, I booked a flight through Travel Trolley and they were cancelled on the day of flying. This was on 28th December. BA compensated me as per EU rules. However, I am still waiting for my refund from Travel Trolley. They keep on claiming that they have not received the refund from BA. I paid by debit card. What Can I do…
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Will i be scammed
Looking for some advice and ill try to keep the info to a minimum In 2023 me and my partner went on the holiday of a lifetime to new york we flew british airways we were delayed 3 hours in the first place and also british airways lost out luggage and it didnt arrive to us till 3 days after we arrived We wasnt happy Present…