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Insurer refusing to accept building regulation certificate as proof extension built to code
Hi all, We are currently going through a bit of a battle with our home insurance with regards to a potential subsidence claim we currently have in motion. We purchased our property in 2021/2022 and have had no issues until recently. We had a homebuyers survey conducted during the purchase process and we were provided with…
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Advice on settling a car insurance claim
This discussion was created from comments split from: MSE News: Car Insurers to pay £200m in compensation after short-changing 270,000 motorists.
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Travel insurance claim knocked back
Long story short, our flight was cancelled due to the well-publicised Air Traffic control failure back in July. We were given a new flight which arrived over 48 hours late so I am trying to claim for the delay through our travel insurance (Coverwise/AXA). They have knocked it back as 'London ATC failure' is not included in…
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Moved: Switching Banks
This discussion has been moved.
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MSE News: Car Insurers to pay £200m in compensation after short-changing 270,000 motorists
The FCA’s found some insurers underpaid claims on written-off or stolen cars. Around 270,000 drivers will share £200m – with nearly 150,000 already paid. If you’re due money, your insurer will contact you. You don’t need to do anything – just watch out for scams. Read the full story: Car written off or stolen? Insurers to…
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Free Eye Tests and Opting Out of Employer Health Insurance
My employer provides health insurance as an employee benefit. As a DSE (Display Screen Equipment) user at work, my employer is legally required to pay for eye tests (and glasses too if they are only required for DSE). My employer currently provides free eye tests and glasses via the employee health insurance. If I were to…
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Just been rear ended, what to do?
Just had a van run into back of me. Damage not serious and I feel ok apart from headache. Van driver wants to keep if off insurance if possible. He was a nice lad, full of apologies. Last time this happened I just got in touch with BMW and they took it on, got may car fixed and my insurance were never involved. I'm in a…
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Vehicle into front wall
Never thought id be writing this but a neighbour has reversed off their drive, over a rockery and large bush and then into my property. They have damaged the front wall/ windows and pushed a radiator off the wall. You could see the vehicle through the wall! The vehicle was brand new (75 plate and had just picked it up) it…
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Income protection
I have a policy that pays a portion of my income, should I become ill and unable to work. It's with the cirencester friendly and it's income assured plus, it was taken out 17 years ago when I bought my home and I've never really looked at it since. I've recently had a birthday and they've sent me a letter telling me that…
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Protected no claims discount
My car insurer has increased my renewal premium by 280%. I have made one claim in the preceding year and have maximum protected no claims discount. The insurer refuses to disclose the discount applied to the renewal premium. This seems grossly unfair since I have paid for the discount protection. Surely I have the right to…
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Home insurance
I am looking for some advice with regards to my home insurance. i currently stay at the address with my parents, the house is in my name through Liferent. we were advsied by the lawyer to put the building insurance in my name as i stay there and its in my name and the contents insurance in my parents name. . i am moving…
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Insurance2go Mobile Phone Insurance Discussion
Hi, This is a feedback thread on mobile phone insurance provider: Insurance2go Please share your experience with other MoneySavers. Click reply to take part: * Have you experienced problems? * Did you haggle and succeed? The feedback comes as part of the Mobile Phone Insurance Cover guide. Thank you, MSE Tony
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AutoAid Car Breakdown Discussion
Hi, This is a feedback thread on car breakdown provider: AutoAid Please share your experience with other MoneySavers. Click reply to take part: * Have you experienced problems? * Did you haggle and succeed? The feedback comes as part of the Cheap Breakdown Cover guide. Thank you, MSE Tony
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Current FOS Ombudsman experience: is their first acceptance reply taking more than 7 working days?
Good evening. I sent in a Complaint to FOS, with my Final Response Letter, on June 11th 2024 evening. Against Insurance Company. No-Reply e-mail came straight back and said this: If we can help, you can expect to hear back from us within 7 working days. Due to the volume of enquiries we receive, we are only able to reply…
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Startrescue.co.uk Car Breakdown Discussion
Hi, This is a feedback thread on car breakdown provider: Startrescue.co.uk Please share your experience with other MoneySavers. Click reply to take part: * Have you experienced problems? * Did you haggle and succeed? The feedback comes as part of the Cheap Breakdown Cover guide. Thank you, MSE Tony
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Haggle with RAC, AA & more
Hi folks, We've just written a new guide - Haggle with RAC, AA & more - please take a look and we would love to hear your feedback and successes. Thanks, MSE Rebecca
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Mum's in a care home, I've got her jewellery, can I put on my contents insurance?
Hi Knowledgeable Forumites I'm about to renew my contents insurance. I'm LPA for my Mum. Mum's just gone into a Dementia care home and her house and contents have been sold to pay for care-fees. But I have kept her jewellery (because it's personal) and now have it at mine. I found a copy of her will when selling her house,…
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My Car Has Been Written Off In Arson Attack - Is There Any Support?
Hello everyone, I woke up at 2am recently to 20ft flames coming off a car outside my home. Police are investing but it's believed I was wrongfully targeted in an arson attack. The car on fire was parked VERY close to my car, which has melted the front of it. My insurance company now want to write off my car. I have full,…
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Motor Insurance Scam?
I have discovered a practice with an insurance broker which could lead to very serious consequences and may be industry widespread. I declared a DVLA notifiable medical condition on two seperate applications which were omitted from the quote from the insurer. Obviously in the event of a claim, the insurer would pick this…
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Quotes from MSE don't match the actual cost when you ring Insurance company to complete purchase
Yesterday I ran a quote for my home insurance renewal on the Money Supermarket comparison tool and I tried to purchase the policy online but it said I had to ring Insurer. When I rang the insurer the price they told me was over £300 more expensive than the quote I had in front of me. Why?
