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Covid Recovery Certificate - Help
Hi there, My wife and I have just finished isolation after testing positive. Apparently the recovery certificate will show up in the NHS app after a few days after our isolation finishes. We're due to go to Gran Canaria is about 3 weeks time. Currently the Gov website says we have to provide a negative test 2/3 days before…
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Covid and Travel Insurance
Hi. Has anyone been able to take out travel insurance that would cover them should they test positive for Covid within 72 hours of their return date, but not be unwell, and be unable to return to the UK as a result? I’ve taken out insurance with the Post Office, which includes Covid cover, but on checking with them they…
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Test info - Scotland to Portugal
I am hoping somebody can help. I am travelling to Portugal from Glasgow airport (we live in England and my wife and I are double vaccinated) on the 17/8/21 returning 29/8/21. I am a little confused after researching what tests we need to have before and during our holiday and after our return for my 11 year old daughter. I…
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Randox postal test service is very poor
warning to others that I have ordered pre-departure PCR test + other day 2 test for return, from Randox website. I still do not have them a week later. I have spent 2 x days trying to call them, simply impossible to get through on phones to speak with customer support. I have emailed today, as yet no response. There is no…
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Lastminute.com issue
Hello We recently had our flights cancelled by LM due to the pandemic. We were told we would only receive a refund for the price of the flights which was £742 and not the add on we paid for luggage which totalled £99. After several phone calls to customer services it was explained that they would only refund the money that…
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Travel Insurance Help
Hi all, Apologies if this has been asked a thousand times but does anyone know of any travel insurance companies that would cover you if the rules changes re local or national lockdowns for UK staycations. I am assuming not and it is a risk you take but thought it was worth an ask. Thanks Kelly
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Day 2 Tests from Amber list countries (fully vaccinated)
If I am planning to fly and order a Day 2 Test before departing, when are the test kits delivered? If they are delivered before you return home (ie whilst you are still out of the country), do they not require a signature? Am I missing something here? There are some wild variations in prices (£28 to £100+). Are there any…
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What is the Process for travel / PCR tests ?
Hi all, Might seem a repeat thread, but after reading different info pages on different websites, including the GOV website, i am slightly confused! :( For ref, we are both "Fully Vaccinated" + Both use the NHS App (aka: Covid Pass / Domestic Pass / Travel Pass), in England...... We are doing 5 nights in Lanzarote (spain)…
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Travel to Spain with Ryanair
I am really confused about the requirements for travel in early August. We are both double jabbed and understand that a negative test is needed 2 days before returning to the UK. It seems an antigen test is sufficient? Is anything else required?
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Love Holidays - no credit voucher hours after my friend was given one
On Thursday evening, me and my sister began showing symptoms of Covid so we could not go on our holiday on Friday. Friends who booked separately from us, with Love Holidays, also decided not to go on the same holiday 4 hours earlier, and they were able to click on Manage My Booking and move their holiday. 4 hours later,…
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Best COVID travel insurance
I have done a search for COVID travel insurance which returns a long list of providers. It would take a long time to go through these and read the T&Cs. So I was wondering if anyone had any experience of a great provider, and/or what kind of cover I should be getting. For example, would I be covered if government rules…
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testingforall lost my covid test sample / refund
I sent back my test to testingforall (recommend on this site) The royal mail shows it was received but they cannot find it! Why do they not offer a full refund as i have not received what i paid for? Should i raise a merchant dispute with card?
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UK break - does any travel insurance cover curtailment due to being asked to self-isolate??
Have read Martin's guide to travel insurance but every relevant policy seems to just say they cover cancellation due to being asked to self-isolate before you leave home, or having to cut short the holiday due to getting covid (or loved one dying etc). I am most worried about losing half the holiday because of being told…
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Antigen test in London (not home-kit) to travel to Italy
I'll fly to Italy next Saturday. New rules will come into effect on that day but being Italy I assume they'll be announced on Friday at 23:59 so I can only plan based on the current rules. So I need to do an antigen lateral flow test within 48 hours before arrival. I guess home kits are not accepted otherwise people would…
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Day 2 Provider Experience
Return from Cancun on 12/08. Both jabbed and will have tests before arrival as required. Any experience of day 2 providers? And does the PLF gather the test booking details or do you need to provide separate documents to border control on arrival? Has anyone used VeriFLY? Maybe Butts has some input here?
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Help with passenger locator form
Just tried to sign up on the government passenger locator form but entered my home phone number and so can't receive a verification code. I can't change it either. Is there a help number to call and correct this? UPDATE: Problem solved. Registration is not required.
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Cant return Day 2 and Day 8 kits to Boots
Hello I purchased a Boots day 2 and day 8 testing kit was due to return to UK, i was unable to make the flight due to poor health and hence remain in Ukraine, i have tried to contact Boots for instructions to pass onto my family for return of the kit and Boots are adamant that i cant return the kits (this was mentioned…
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Travel Trolley threat of legal action
I booked flights to J’burg in Jan 2020, for travel in Nov 2020 with Etihad via Travel Trolley. The flights were cancelled so I asked for a refund, TT tried not to initially give me one, just a credit note, but I persevered and got it in writing from Etihad that I was indeed entitled to one. But obviously had to get it from…
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Klarity test
Hi :) Hoping someone can help who has used Klarity. I have bought test kits for myself and my travelling companion from Klarity and these have arrived safely. I have registered with the app as has the person travelling with me. All of the tests show up on my app, seemingly assigned to my name. Anyone know if I can just…
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What happens if one of us tests positive in Spain?
Hi, my wife and I are booked to travel for a weeks holiday to Spain at the end of September (Flying from Scotland to Malaga). We are both doubly vaccinated. I'm just about getting my head around what is required in terms of testing 3 days before leaving Spain for home then having a test booked to take 2 days after we get…