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Rac
I’m after some advice please. on Monday I broke down in my car, waited 5 and a half hours on the side of the road with no communication then was taken to services and left there despite me paying rac £250 to get me and the car home. Fast forward to Friday, my car is with a recovery service that I haven’t had any…
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Time to get through Heathrow arrivals
Hi everyone! I am picking up a family member from Heathrow T2 tomorrow lunchtime and I am just wondering how long it takes arrivals to get through from landing to clearing the terminal building - assuming British passport holder with all the correct negative tests etc. I know there are official reports from Heathrow…
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Italy’s approach to Indian batch of Astrazeneca vaccine
There has been some uncertainty regarding the EU digital vaccine certificate in relation to 5 million or so Brits That had one of the three Indian batches for Astrazeneca. I fall into that category, and I cannot get to the bottom of whether Italy are accepting the certificate where it is one of the Indian batches - I know…
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Holiday Insurance when postponing booking due to Covid restrictions
I am struggling to get my head around overseas travel insurance when I have to keep postponing my trip to the following year, there must be thousands in the same situation. We were due to go to Kefalonia in May 2020 and took out a single trip policy for a couple at around £25. Because of Covid we didn't go and postponed…
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Cruisenation/MSC Virtuosa (Overbooked & Cancelled)
Hi, I'm looking for some advice please. we recently booked a mini UK cruise via Cruisenation on the MSC Virtuosa (Liverpool > Liverpool) to cut to the chase, 7 days before the cruise was scheduled to leave on the 24.June.2021, we received a phone call from Cruisenation. Informing us our cruise boking was cancelled due to…
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Opodo refunds
In February 2020 I booked return flights from Heathrow to Thailand with Thai Airways through Opodo for May 2020 using my debit card. The flights were cancelled due to the pandemic and I claimed a refund for which I am still waiting. Opodo emailed me in December saying they were waiting for the refund from the airline and…
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Fit to fly test - who checks ?
Not advising anybody to break covid rules or even claiming to do it BUT - we have organised Chromatic tests for our up coming holiday to Cyprus , have went on line to see what is involved in taking the test 72 hours before departure and it says , open the kit ,swab inside your nose ,place swab in test tube supplied and…
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Love Holidays Refund - NO PROBLEM!
I had accommodation booked in Portugal from 14 May this year.Due to COVID travel restrictions, Loveholidays emailed me to tell me they have had to cancel my booking. Love Holidays
guidance tells me I have to request a refund by selecting "Holiday
Options" from Manage My Booking.* Unfortunately,
"Holiday Options" is not…
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Car hire insurance where FCDO advises against all but essential travel
Hi all, I've just booked car hire for a trip to Italy in August for our honeymoon (we know there is a current 5 day quarantine). My question is around car hire excess insurance, i've followed the links as suggested on here but every policy is invalid if it relates to a country where the FCDO advises against all but…
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Scottish or English rules for driving to the tunnel ???
Any recent experiences out there with driving from Scotland to the channel tunnel? Do we follow the English rules for travel or the Scottish ? Also, if France turns red, would we have to quarantine at a hotel in England or drive home to Scotland and do it there ? 2 x adults double jagged.
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Mixing testing companies
Hi, wondering if anyone knows if it’s ok to mix testing providers….trying to work out the most cost efficient way of holidaying portugal in the next couple of weeks and it seems to be randox home lots for the pre departure and day 2 return but then Collinson un supervised home test before we return to the uk. Has anyone…
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TUI refunds thread
HI We were due to fly out with TUI to Jamaica on the 17 March, TUI informed us on the 14 March the Jamaican authorities had stopped all flights into Jamaica. We have contacted TUI on several occasions since this date all TUI are saying is we are working in date order and will get round to you, TUI owe us in access of…
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Eurotunnel - When 'Refundable' doesn't mean refundable
I’m getting no response from Eurotunnel through any channel and wonder if anyone has got refunded on a ‘refundable’ upgrade please? It looks like miss-selling and buyer beware.I’ve tried phoning and several messages outlining the problem as follows:Dear Eurotunnel REFUNDABLE - Unless I'm missing something, you appear to…
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Day 8 Covid test for short stay
Hi, I’m English but live in France and have to travel via the UK for a short 5 day stopover. It seems I have to book and pay for a day 8 Covid test even though it will never be used, and I believe as per government guidelines is non refundable. The gov uk website clearly confirms that it is required even though it will not…
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Unvaccinated person travelling to Spain – help please
Hi, my friend is travelling to Spain for a holiday – and is un vaccinated – she has not received any doses of the vaccine. What tests will she require prior to leaving the UK, and before returning to the UK please? thanks
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Lastminute.com refusing refund
I booked on 15th July through Lastminute.com holiday package to Bulgaria/ varna. The very next day on 16th Bulgaria added UK on red list, straight away I cancelled the holiday 24 hours after the booking even payment was pending ..now Lastminute.com are refusing any kind of support refund or voucher. I am heartbroken today…
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13 year old who had Covid in last 180 days
Due to go the Canaries in August (don't think it'll happen but that's another thing) and there's one thing I'm still yet to be 100% sure on. The pre-departure test for myself and partner won't be needed because we are double jabbed and 10 year old is too young. My 13 year old however would need a negative pre-departure…
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Chronomics - can a family member use the test I bought but no longer need?
I realise the best people to answer this question are Chronomics, but it's not in their FAQs, they aren't answering any emails, and their phone line doesn't connect. I had a trip booked which I can no longer take, and have bought various Covid tests which I no longer need. These tests were bought for a Tui trip in June…
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Travelling to Spain
Hi, I am also travelling to Spain next week – and need clarification of this information. We are a family of four, 2 double jabbed adults, one 5-year-old and one baby. As I understand it, we don’t need to test prior to leaving the UK. The adults need to take a test two days before departure from Spain – this can be a rapid…
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Indian batch of Astra Zeneca vaccine
Hi I have read a couple of articles about how EU countries won't accept a certificate of vaccination if one of them was from some specific batches that had been produced by an EU unregistered company in India. Of course, one of the people I would plan to fly with has had one of their vaccinations from one of these batches.…
