Chronomics - can a family member use the test I bought but no longer need?

Webxite

I realise the best people to answer this question are Chronomics, but it's not in their FAQs, they aren't answering any emails, and their phone line doesn't connect. I had a trip booked which I can no longer take, and have bought various Covid tests which I no longer need. These tests were bought for a Tui trip in June that had to be cancelled when Portugal was Ambered, and I'd planned to use them this coming week for France before it got AmberPlussed! 

Can I give the unused, unopened PCR tests to a family member (same surname), and can they then use my code on their PLF, or does it have some kind of checksum attaching it to my name?

CKhalvashi

They will need to provide the booking e-mail at check-in, so this will not work.

I am not aware of the policies of Chronomics, but they should be able to change the name on the information, possibly for a fee. It may be worth reaching out on Social Media, as many companies are quicker to respond than by phone or e-mail.

Webxite

Today's Guardian revelations suggest they probably won't even be looked at! Which is deeply worrying in and of itself. 

Good shout - I hadn't thought of social media. I've locked myself out of Twitter for my own protection (can't stay off it) so I'll have to get OH to log me in 

The family member is actually not wanting them any more, so I will try to get a refund, and will use Twitter if I have to chase it up. 

sheramber

https://help.chronomics.com/downgrades-tui-customer

Changing, cancelling or upgrading your package

If you’ve already been sent the testing kit that you no longer need, please return this to our warehouse (NOT the lab or via a TUI Store) to receive your refund.