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AXA/Coverwise refusing to pay out for flight cancelled due to airline going bankrupt
Last summer my daughter made a trip from London to Orlando, but with a stop in Canada on the way. She booked a return flight London to Montreal with Air Canada, and then one way flights to and from Orlando. I made sure she bought a comprehensive travel insurance policy that covered North America - with Coverwise,…
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Hotel closed - Section 75 advice please
I wonder if anyone can help. Hotel we have booked to stay in New York in October - I’ve not various Facebook and Trip Advisor posts that the hotel has been closed down. Thankfully picked up on this as numerous people have been caught and only finding this out on arrival. We actually stayed at this hotel last year and…
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Wizz Air Surcharge
I've been flying with Wizz Air for a number of years now. In April I booked flights for June on their website with no problems. I wanted further flights in August / September so yesterday tried to do so. However, whatever I did a £36 surcharge fee was added-in near the end of the booking process immediately before the…
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Annual Policy and Multiple Holidays over 2 years
My wife and I have an annual travel insurance policy that expires at the end of September 2025. We have so far booked 4 holiday, in June 2025, September 2025, January 2026 and May 2026. The first one is fully paid off (by Credit Card) and part of each of the others has been paid (again on Credit Card). My question is, what…
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Travel agent made grave cash error when paying some of the holiday balance off!
So I’m not sure what to do in this scenario. My cousin booked for me & my children to go on holiday next year with her family. We went into the travel agents today for her to pay some of it off with cash (£1500 to be exact). Her updated booking email with balance info has now come through & the travel provider has said she…
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Unable to claim for missed hotel nights and excursions due to delayed flight
Our flight to Cairo was delayed by two days due to the fire at Heathrow. I thought our travel insurance would cover us for the cost of the two lost nights at the hotel and a pre-paid excursion which we missed. However, they said they only cover additional costs incurred and not items already paid for. Is this usual? Do I…
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Visiting Florence, Saturday or Sunday
We are flying into Pisa for a few days, arriving on a Friday. We plan on visiting Florence by train and have the option of Saturday or Sunday. Sunday would be better from the point of view of recovering from travel, but would more shops etc be closed on a Sunday (in June)? Or am I right in thinking that either day would be…
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Swiss Francs advice
Hi we need to give holiday letting agent over 1000 Swiss francs in cash ( returnable deposit) when we arrive at accommodation. Any advice about how to withdraw this large amount cheaply and quickly . Think I can only withdraw 300 on my card each day many thanks for your advice
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Disney dining offer 2026
I am thinking of booking the current disney dining deal but i have no idea whether financially its a good deal, or whether im better off things sepeartely. Its a lot of money (easily £5k for 2 ppl) so looking to save any money where i can. Hasanybody booked the deal?
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Travel money note denominations
Hi all, my query is the opposite of most queries on this subject. Most queries relate to larger denomination notes being difficult to spend, I have the opposite problem, I take cash in Euros to pay a large bill at the end of the holiday, so my cash sits in the hotel safe for 3 weeks. I prefer larger denominations simply…
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Data only sim - Spain?
What would be the best option for someone spending 3 weeks in Spain who wants a data only sim for their Samsung tablet pls? They don't want to hot-spot from their mobile 'phone. Get a one month roaming one in UK before they go, or hope to be able to pick one up locally at destination?🤔
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Hainan Airlines cancelled flight, Trip.com won’t rebook properly – rights under UK261?
Hi all, Hoping for some guidance or experience from others. My wife and I had a return flight booked from Manchester to Shanghai on 15 May 2025 with Hainan Airlines, booked via Trip.com. A few days ago, Trip.com told us the flight was cancelled. They offered to rebook, but only with Hainan Airlines — which no longer offers…
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Qover/Monzo Travel Insurance
Hi all, I’m looking for advice on a rejected travel insurance claim. I had a flight from Lisbon to Manchester on Monday this week that was cancelled due to the power outage in Portugal. Ryanair offered me an alternative flight - which wasn’t until Friday 2nd May or a refund. I took the refund and booked a new flight with…
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First Holiday in a long time.....need some help please
In early May we are going on our first warm poolside holiday in a long time.... Five days at a 4* all inclusive place in Marrakech Please can someone help me with what I should take as we plan to lounge by the pool, do an odd excursion here and there and generally relax and have a few drinks... What clothes do I need ?…
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Using a UK mobile phone in Ireland
I shall be visiting Ireland shortly for a few days, which will be my first overseas trip for many many years. I have a Lebara conract, which seems to show as being fully valid in Ireland. I am just checking that this is correct, as you used to hear horror stories about folk travelling to Europe and returning home to find…
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Chase card - Banca March charge €5.50 cash withdrawal
Just tried to withdraw cash on my Chase debit card at Banca March in Lanzarote and instead of being fee free like it was when we came last October,it advised a €5.50 fee per withdrawal so we went to a Santander and withdrew fee free from there on a Santander debit card instead. Have checked just now on app and we got €100…
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Love holidays cancellation policy
Hi Please can you help my son booked a holiday to Dubi through love holidays and needed to cancel it due to financial reason so he emailed love holidays and they said before he cancels he has to pay the remainder of the balance for the flights before he could cancel.This has now left my son in debt. But surly asking him to…
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Wheres best to park car for the Horizon Cruise Terminal, Southhampton
Hi all, We're going on an MSC cruise for 3 days next week. Its leaving the Horizon Cruise Terminal, Southhampton. Whats best to do with the car? Is there parking at the terminal? Is it hideously expensive? Is there parking close by that we could use and then walk to the terminal? (we'll only have hand luggage). Thanks
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Driving campervan from Calais to Milan. ROUTE RECOMMENDATION please
Hi all This coming Friday we are taking our campervan from Dover to Calais by ferry. We depart our Ferry at noon. We need to be in Milan exactly 7 days later (following Friday noon). That gives us a whole week to make the journey. Therefore, we humbly ask for any tips or recommendations on the actual journey we should…
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Holiday - email saying there is construction next door
Hi all i booked a holiday to Egypt in January just gone and the holiday is booked for June this year. It was booked directly on the EasyJet website. today, I received an email from EasyJet saying that there is building work which has commenced next door to my hotel. I didn’t know this at the time of booking and they hadn’t…
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Most recent: I'd like your hotel rebooking… by Maegi
30 June at 9:07PM
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