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Whiplash claim their insurance or mine?
About a week ago someone hit into the side of my car which they were at fault for & accepted responsibility. Their insurance got in touch & have provided me with a courtesy car. I informed my insurance provider to declare it on an information only basis. A couple of days after I started feeling neck pain. The other parties…
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Car Insurance - No Claims Certificate Rejected - Industry Change Needed?
I've just cancelled an upcoming car insurance policy because my no claims certificate was rejected. The insurer states that the information they request (such as a certificate issue date) is industry standard. But I was supplied with a certificate by my former insurer, and the information deemed insufficient by this…
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Travel Insurance - death or serious illness of relative
Myself and wife are due to Go on Holiday in 4 weeks.My father in law who has COPD was taken into hospital with racing heart and breathing difficulties 2 weeks ago .Its not good as its been discovered he now has stage 4 lung cancer (small cell ) that was blocking the archery to his heart , a stent was put in but it was also…
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Letting a neighbour park on my land
Where I live there's a 'rustic' parking area at the rear of the houses on my terrace in a rural area. However it's not a communal parking area and most houses have their own plot of land at the rear of each house to park on but some have none and so park on the street. I got rid of my car a couple of months ago and a…
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Believe car hit us, an now there taking us to court
We were backing out of a car park and car went into the back of us. The person filed a complaint with there insurance, the mark was like 10p size and there was no mark on our car. We thought we didnt hit either car. They claimed on there insurance, but are insurance wanted proof of what happened we said we dont believe we…
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Car Insurance Named Driver NCD
Son is sitting his driving test as I type, so hopefully I'll be looking for car insurance this afternoon! He's been having driving lessons but also driving my car on his own learner driver insurance policy. When he passes I will be gifting him my car, but me & his dad will remain on his policy as named drivers. Are there…
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Motor Insurance for Small Business Policy Holder Problem
I run a small business which uses a van. A couple of years ago, an employee (main driver on policy) reversed into a parked vehicle which resulted in a claim. Following this, when it was time to renew, I couldn't get quotes from the usual places and the quotes I was getting from other companies was really expensive. When I…
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Auto Renew Allianz/Flow Car Insurance warning
Despite having an email from Allianz on 14/2/2025 stating "Heads up - if you don't renew, you won't be covered from 17 March 2025." and also having unticked the auto-renew on their portal I was shocked to get a "Thanks for renewing with us FLOxxxxxxx" this morning. So no phone numbers have to use live chat - live chat with…
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Getting car insurance with an open claim
My car was involved in an accident at the beginning of December 2024. The other driver admitted liability at the time and from my perspective it is fairly clear that they were at fault - my husband (named driver on my policy) was on the roundabout and the other car drove straight through the give way markings, onto the…
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Car insurance accident claim - are my expectations unreasonable?
I was involved in a minor car accident on 25/12/23 - for context I opted to pay for my own repairs without claiming on my insurance and the damage cost £250 to repair at an established local body shop. Immediately after the incident I notified my insurer and stated that I didn't believe that I was at fault and I included a…
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resolved
this has now been resolved
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Travel insurance health condition - 2 policies?
Hi, my wife and I are travelling to the US in May and she had a heart attack 8 years ago so we need medical insurance to cover her (she's 68 and I'm 55 and I have no health issues), Saga seems the cheapest.at £450 for 2 weeks cover as a joint policy ....but if I do 1 SAGA policy for her it's £320 and another SAGA policy…
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Car Insurance - Whether full one year policy or temporary month by month insurance is best for me.
Good Afternoon My car insurance is due for renewal on the 28th March. I am currently looking at quotes. My problem is that I am going to move house in the next two to three months to a totally different area which will be part way through my new policy term. I am absolutely shocked at what insurance companies want to…
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One Call insurance - avoid!
Had a renewal through for One Call car insurance. Admittedly they sent it with three weeks on existing policy and we failed to act, however a little surprised to see they take the money 5 days before the renewal date. Found a better deal and tried to cancel the policy one day after start date. They wanted a £40 admin…
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Retaining wall question
Hi all, My elderly
parents’ garden is about 1.5 metres higher than their neighbour’s land. About
20 years ago, the neighbours built a wall (approx. 40 feet x 1.5 metres) and my
parents built a fence on the boundary. About 18 years ago, the neighbours
claimed against my parent’s liability insurance because the fence (and…
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How common is it for a single home & contents insurance policy to have two underwriters?
I'm admittedly ignorant about the way home insurance works, having never had to claim until recently. My home buildings & contents policy (bought as a single policy with one policy number, under the name of the well-known company I bought it from) turns out to have separate underwriters for each half, which struck me as a…
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no dault car claim and car hire isn't being paid by the other insurer
I was hit in Oct 23 , police report etc, person admitted liability. My car was off the road oct 23 - Mar 24. I rang my insurance company who passed me over to a no win company who told me to get a hire car thru a certain company. My insurance states I can have one , didn't know there was a difference between hire and…
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COMPLEX car insurance issue where i drove uninsured without knowing it and crashed
I, hope your all well. I find myself in an issue which I need help to resolve. please have a brief read of my story and get back to me if possible. About 4 years ago I took my fathers vehicle (assuming I had 3rd party cover) and managed to crash into someone from behind, I gave my details to the guy. once I went home and…
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Contents Insurance Valuables
Hello I am confused about what I am being told by my insurer when taking out a new contents insurance policy quote - please could someone clarify if they have experience of this. There is a valuables limit of £1,500 per item and any item above this needs to be listed so it is correctly insured. My question is whether the…
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Claim or just notify?
A car went in to the back of me. I took their details but they didn’t take mine - he just said my insurance company will deal with it. Having checked their reg it appears they have no MOT. The question is do we claim or just report? The damage to our vehicle is an indented bumper and some paint scratched off. The other…
