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Hasting Direct - Rejected Claim for Boundaries Overturned through FOS
Hi Everyone, hope this helps someone being scammed by Hastings. I wanted to share a rather unhappy exchange with Hastings Insurance (Advantage Insurance Company Limited) for a recent and valid insurance claim, which they rejected and I had to go through FOS to get approved (it was). My neighbor was sadly scammed by a…
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Does anyone have any feedback on Hastings Direct?
I've just come to look at a car insurance quote from last week (previously £800), and now hastings has popped up with a quote of (£350). I've not changed any info and on all previous quotes I've not noticed hastings. It seems too good to be true really.
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Annual travel insurance - do I need to declare an injury sustained mid year
Basically I have an annual travel insurance policy which I bought in April, but broke my ankle recently and have a trip coming up (which I am still able and planning to take despite the crutches - it's just going to be a lot slower paced). Am I still covered? Do I need to tell my insurance company about the ankle break?…
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Home Contents Claim - Has anyone been made to do this?
Evening, our ongoing flood claim is now 22 months old and we are just about to move into a rental property. In the flood every single piece of furniture , crockery, glassware etc. downstairs was lost and written off. We have completed a partial contents claim for which we have been paid. We asked the insurance company to…
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Car Insurance - received this 3 years after accident
Hi all, Just received this today, it's exactly 3 years to the day since an accident where another driver hit me from behind on the M60 and my vehicle was written off. Everything went via Hastings Direct, including a hire car for a week. This dropped into my inbox today, and I've forwarded it to Hastings for advice, but not…
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Travel insurance and medical conditions
I note an earlier thread about to lack of travel insurance options that exclude medical cover, and can see that it might be too small a market. What I would like is market in policies that exclude pre-existing conditions. This is common practice for health policies, yet doesn't seem to exist for travel. So you are covered…
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Event calcellation
I had booked to attend a concert in London (I'm in Scotland) and booked flights and accommodation. The event was cancelled the day before due to underground strikes. My travel insurance say cancellation is not covered in their policy. I'm out of pocket for both accommodation and flights. Tried to claim via credit card but…
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£50 penalty for changing my mind?
Got a quote through a comparison site for home insurance. Paid the amount although policy not due to start until 16th November. Then my current insurer (I know, it always happens) came up with a considerably better price. went to cancel the new policy (intelligent Finance) who refunded my paid premium less £50! (cancelled…
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Moved: Closing Bank Accounts for Deceased
This discussion has been moved.
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Pet insurance before neutering
I have two new lovely little kittens and looking at pet insurance. Does the neutering/chip status affect the premium price? They are currently too young to be neutered/chipped but that will be done as soon as it is safe to do so which should be around Christmas going on current growth rates. They are kept indoors at the…
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Travel Health insurance
I am considering a holiday which would include a flight transfer in Los Angeles. Would our medical travel insurance require US cover? We would not be planning to leave the airport.
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Home Insurance- How do you choose ?
Hi It's that time of year again where my home insurance is due & so I'm looking at comparisons. Yes, I can see that I could probably get cheaper home insurance cover but it would probably be from a company I've never heard from. In reality I'm not looking for the cheapest quote I can find rather I'm looking for a policy…
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Parked car hit by DHL lorry - whats next?
After delivering to a Morrisons corner-shop, a DHL lorry has reversed into an unoccupied parked car scraping and denting the front and back passenger wheel arch breaking the front passenger door and entirely smashing the back windscreen... because the driver was leaning over to open the passenger door to let his mate in -…
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Buildings insurer refusing to allow my son to switch because of an open claim.
Dear All My son lives in a Victorian terraced house which Has been divided into two self-contained flats. He owns the downstairs flat the upstairs flat is owned by a landlord who has installed tenants. Some time ago the upstairs washing machine leaked. The landlord would not call a plumber so my son had to do it. The leak…
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Cancelling car insurance mid term
My son is a new driver, insurance as you know is big expense. He is paying a large amount on direct debit, he wants to cancel. Thing is the insurance company says he must pay off the entire 6 month remaining on the finance agreement and once paid the insurance refund is £0,, why not six months less admin fee? Is this…
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Have motor insurance prices really fallen in 2025?
The MSE "How to get cheap car insurance" page claims that prices have fallen 16% year on year and 23% since January? Is this really a true picture? My own experience suggests not, and I wondered what others have found. https://www.moneysavingexpert.com/insurance/car-insurance/how-to-get-cheap-car-insurance/ My renewal is…
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Multi vehicle insurance policy
Hi, when I got a second vehicle in 2023 I went with a multi vehicle policy. It's renewal time and it's looking like 2 separate policies would be cheaper than going with another multi vehicle policy. I will have 6 years no claims from the first vehicle and the second will have been on a multi policy with no claims for 2…
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Refused renewal
This is home insurance with LV. I’ve been with them for over 10yrs with no changes and have never made a claim on this or any other type of insurance. They don’t give a reason but I remember some years back, they stopped offering insurance for those with oil heating, which I have. It could be something to do with that.…
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Contents insurance valuable item mandatory?
Hi, looking for a bit of advice. In a bit of a catch 22 with home insurance. I contacted them to ask about the cost of adding a racing bicycle to our existing policy. I already have another bicycle with its own separate bike insurance but thought I’d see how much it’d be with the home insurance. Their cover didn’t meet my…
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How long does it take for my new car registration to show up on the Car Ins data base
I was supposed to pick up my new car today but they only registered the plate today and none of the insurance companies will insure me because they can't find it on the data base. I can't use the complimentary insurance provided by the car dealership because I am too old!!!! (You can imagine my reaction!) I'm being told…
