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Last minute still not confirmed flights
Hi, I’m starting to get worried as I’ve booked flights for 11th Dec with last minute on Friday and still haven’t had the flights confirmed. The flights are with jet 2 and I can’t book direct with them. I can’t email, call them and just got round in circles with their chat bot that says go to the account which says still to…
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How may I dispute this Avis car rental double charge to my credit card?
I (a UK male) pre-booked and pre-paid (£280) for my holiday car rental online with Avis UK. All confirmed by email. When I arrived at Florence Airport to pick up the car, the agent had the car waiting for me. I signed for the vehicle using the glass touchscreen and got the car, as arranged. Later that day, I received an…
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Flight change
Hi, booked a holiday through sunshine holidays where they bundle flights and hotel together. booked flights through whizz air from gatwick to Faro on 5th april next year and these were daytime flights which i wanted as i have to work the next day on my return. had an email from sunshine to advise whizz air have changed…
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Ticket price drop
hi booked flights with Gulf air- they are economy flights with non-refundable policy 1- I have found same airline same flight time nearly £700 cheaper! What are my rights to get a price difference refund? 2- I called to cancel and rebuy at lower price they only let me cancel £200 charge per person which for me is £800 is…
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Car hire excess insurance in UK for Spanish resident
Hi guys -- I'm trying to find a policy that will cover a Spanish resident visiting the UK. Anyone know of any that work?
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Credit or Debit Card as a backup
I'm going to Germany / France on a short break. While I have what should cover me cash wise, if I do need to use a card is it best to use a Credit or Debit Card?
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Currency not delivered
I ordered foreign currency in Oct and realised this weekend they didn't deliver it. I checked my phone and there were no messages or emails about it so I asked the currency provider for a tracking ref. They gave me a Royal Mail reference which shows that RM tried to deliver on a Saturday when we were out. I have a…
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Car hire charges
Hi After a recent holiday in Italy, I noticed unexpected charges on my CC from the hire car company. I had no notification from them regarding these charges until I asked for an invoice . They are charging me for damage that I did not do. I do have photos of the car when we collected it but none from when we dropped it…
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Airport transfer from Geneva to Morzine
Hello, does anyone no of any airport transfer companies we can contact. We will be travelling from Geneva to Morzine Many thanks
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Transiting via Delhi - Visa requirement for collecting baggage
I am travelling from Kathmandu to Bangkok via Delhi on two separate flight tickets so I have to collect my bags at Delhi airport. Will I need a Visa to get through India immigration to get to the baggage collection?
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Foreign bank won't accept 'marked' dollars
I'm abroad and took $ I got from M&S. When I tried to change them the bank wouldn't accept all of them as 2 had little bits of scribble on them and some others had ink marks along the edge. Why is this, and am I now stuck with them?
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Travel Prepaid card or debit card
Which is the best way of spending abroad is it a prepaid travel card of a debit card?
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Excess Insurance - remember to read the small print or learn the hard way and end up paying £1,750!!
Following MSE advise I've always bought separate Excess Insurance if I'm planning to hire a car abroad. I've never needed to make a claim until......... My daughter wanted to hire a van to move some of her things home, within the UK. So being a dutiful dad I hired it (from Enterprise) and drove to her place and back. I was…
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Airline refund issue
Hi I've recently had a bad experience with easyjet and am looking for advice. My family and I were in Berlin last week and our flight was delayed and eventually cancelled late at night. The message came from easyjet saying we could transfer to another flight. We looked Ed and the next available flight for 4 people was 3…
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Money lost on International Money Transfer
I used an International Money Transfer
company to transfer money from the UK to my European bank. The
company confirmed my transaction to convert £350.00 to 402.75 euros. I received the payment into my European bank but the amount credited to my account was only 371.25 euros. On checking the recipient bank transaction…
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Depositing foreign cash
I have leftover foreign currency from a holiday. Due to our final hotel insisting on refunding for some issues in cash on the last day, I wasn't able to use this or deposit while in the country. Now back in the UK, is there any way of depositing the cash or converting it into some electronic form? I can then convert this…
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Cancelled Wizz Air flights booked through Lastminute.com
I am asking for a friend who recently booked flights with WizzAir through lastminute.com and to cut a long story short, the flights were cancelled both ways in July and told a refund would be with her in 14 days, that was 4 months ago and now they are telling her that Lastminute.com have had the money and Lastminute.com…
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Esky rip off
Hello How I wish I had never heard of esky! My 80 year old Mum booked flights on Sunday for four passengers including myself. Outward flight with easyJet, inward flight with Ryanair. Total cost £1200. The confirmation and eticket came through almost immediately. She forwarded these to me straight away and I could see that…
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Car hire excess with a debit card
I'm currently planning a road trip round Iceland for early next year and looking at options for car hire. I don't own a credit card, so need to be able to pay via debit card. I've found a company which has good reviews which has said that they will be happy to accept payment via debit card, however they have said that I'd…
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Summer 2023 Car Hire
We have been booking our summer 2023 holiday in Portugal, but rather shocked at the prices when it comes to car hire. The daily rate seems to be approx 50% higher than we paid for 2022. I have firms we have used before, as well as the more general price comparison sites but it seems to be the same everywhere. Usually I…
