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Flights, currency & car hire

Going abroad? Post questions about flights, foreign exchange and vehicle rental.

Summer 2023 Car Hire
We have been booking our summer 2023 holiday in Portugal, but rather shocked at the prices when it comes to car hire. The daily rate seems to be approx 50% higher than we paid for 2022. I have firms we have used before, as well as the more general price comparison sites but it seems to be the same everywhere. Usually I…
Easyjet voucher codes not working
I've had about 3 separate emails over the last year telling me I have 5 vouchers totalling about £100 which I've not used. I've tried on many separate occasions to use just one (the most value) and computer say no. The only two their system accepts online are for £10 each. If I wanted to use them all against one flight I…
Euro ATMs in London
I'm looking to buy Euro notes. Usually I'd use one of the very convenient Raphaels Bank GBP & EUR note dispensing ATMs located in Tube stations, but I've since discovered they've been replaced with NoteMachine £ only ones - much to my disappointment. It seems Raphaels Bank went out of business. Sadly this misleading…
HSBC Global Money Account
Seems there's a new travel money card from HSBC. Lists no fees for holding, topping up, spending or withdrawing cash. States that you can get an instant Google or Apple Pay card, and a physical card delivered. I don't have much knowledge of this type of product, so is be interested to hear others views? Thanks
TUI flights - cashless sales
I'm sure the vast majority of TUI passengers will be aware - but just a heads up for anybody who might not be. No cash accepted for onboard sales - and they don't accept Amex, Revolut or any form of prepaid cards.
Damage Waiver Insurance - a word of warning
We recently booked car rental including damage waiver insurance (in addition to collision damage waiver) when we travelled to Majorca. Upon arriving in Palma and showing the OK Mobility Car Rental agent our booking details and extra insurance purchased, he insisted we needed their OK Premium Cover (damage waiver…
Is the MSE TravelMoney Max tool working for you?
I'm getting an error no matter what I put in the boxes. Is it just me? https://travelmoney.moneysavingexpert.com/ Sorry, something went wrong... There appears to be no companies offering this currency.
Need to convert dollars to pounds
I recently bought dollars and didn't use any. I need to convert back to pounds. What's the best place and rates for selling back?
Revolt, Starling, Curve, Currensea - hidden and real costs analysis
This is my research based on getting max FREE use and paying no FEES: Revolt - best to use Mon-Fri UK time, uses interbank rates, if using on weekend then convert money before 2359 UK time for money needed at weekend. Weekend has mark up 1%. Max £1000/m spend free and £200/m free ATM. Uses interbank rate Curve - a very…
Confirmed and paid flight
Hi i have booked a return flight to toronto june 2023 via an online booking agent and paid the full amount. They have issued a booking reference for american airlines which does show our booking but states it has been transferred to BA. This reference also checks out as being booked with our name. My querie is on the…
Lloyds Travel Smart?
Hi I’m going to Spain soon and am looking into currency options. Lloyds have something called Travel Smart which costs £7 for a week and enables your debit card to be used just like in the UK with no fees. Wondering if anyone has used this and has any thoughts? thanks
PriorityPass
I have been trying for several.momths to renew my prioritypass, unsuccessfully. It seems thete is an issue with Mastercard credit and debit cards. I dont have any other cards and they can't accept any other firm of payment. Has anyone else been caught by this?
Car Hire Excess claim query
Hi guys I bought an annual car hire excess policy from carhireexcess.co.uk. Unfortunately I've had to make a claim following a recent trip to Lanzarote where someone reversed into our hire car whilst it was parked in a car park. Anyway, I carefully checked the 'if you need to make a claim' section of my documents before…
Medical Insurance - Hazardous activities
Hi, I want to purchase travel insurance for my son who leaves this weekend for a 2 week tour of about 8/10 countries in Central Europe. He will be driving a Campervan and have 4 of his friends with him. I want to make sure the policy will cover any medical expenses which are a result of a road traffic accident in the…
How to submit a complaint about Carlton Leisure
Hello, I’d really appreciate advise on how to submit a complaint about the travel agent Carlton Leisure Ltd. In March 2020 I bought return flights overseas. The return was for February 2021 but in November 2020 the airlines involved cancelled the return flight and I was told to seek the refund through the travel agent.…
Customs charges levied on letter from the UK to Spain
Not sure this is the correct sub-forum, but here goes... I lost my bank debit card while travelling in Spain. My bank sent me a new card to my address in Spain. It was sent as a tracked letter. It was passed through the Spanish Customs and they levied an item translating as "Customs Expenses" of €5.25 (which was collected…
Ryanair 10Kg bag type
The Ryanair 'Priority & 2 Cabin Bags' option states that the allowance is a "Small personal bag (40x20x25cms) and 10kg wheelie bag (55x40x20cm)" Is it mandatory that the 10Kg bag is a wheelie type? My wife and I bought CabinZero 44L fabric bags for use with another airline and would like to use these - they are a boxy…
Travel insurance - best underwriters for (annual) cover / avoiding dodgy insurance
Hi all, I am planning on getting an annual travel insurance and did a bit of research. It possible to find quite cheap yearly cover which is underwritten by AXA but it seems that they have a load of negative reviews all across the net especially saying that they ignore, delay, make you jump through hoops and still not pay…
Ryainair - Austria Lockdown last year.
Hi everyone, Still a bit salty about this situation from last year.. We were due to fly to Austria in December last year (10th-14th) with Ryanair. Unfortunately Austria went into a lockdown before we were due to fly (with the return flight the day after it was due to end) I raised with Ryanair customer support that I…
Easyjet Summer 2023 flights
will be released on Thursday 6 October.

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MSE News

Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payment this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
All State Pensioners in England and Wales will receive a Winter Fuel Payments this winter, though those who earn over £35,000 will see it clawed back through the tax system. It means nine million pensioners will get the £200 or £300 top-up. Here MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis, and we include answers to your key questions.
Which NatWest and RBS branches are closing from 2025? Here's the full list – and banking alternatives
NatWest and Royal Bank of Scotland (RBS), which are both part of the NatWest Group, will shut at least 108 of their bank branches in 2025 and beyond, after the Group announced a further 52 NatWest closures.
Winter Fuel Payments to be reinstated for millions – Martin Lewis explains how it'll work, what it means and if it's an improvement
Winter Fuel Payments will be reinstated to all pensioners in England and Wales this winter – but will be clawed back automatically from those earning over £35,000 a year, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up. MoneySavingExpert.com founder Martin Lewis shares his instant response and analysis.
Car finance mis-selling update: regulator prepares for compensation scheme – and warns against using claims firms
Payouts for mis-sold car finance could be another step closer as the financial regulator has set out the factors it will consider if it were to introduce an industry-wide redress scheme – though we won't know more about how this will work until after a key Supreme Court decision expected in July. In the meantime, the regulator has warned that you DON'T need to sign up with a claims firm to be included.
Winter Fuel Payments to be extended to pensioners earning £35,000 or less – here's what we know so far
Winter Fuel Payments will be extended to all pensioners with incomes of £35,000 or less this winter, the Government has confirmed. It means nine million pensioners will get the £200 or £300 top-up.
Winter Fuel Payments extension confirmed for this winter – watch Martin Lewis' instant response and his message to the Chancellor
Winter Fuel Payments will be extended to more pensioners this winter – though not to everyone – the Chancellor has today confirmed. However, exact details of who will now qualify still remain scant. Watch MoneySavingExpert.com founder Martin Lewis give his instant response, as well as his key message for Rachel Reeves.
Nationwide Fairer Share: Free £100 bonus confirmed for 2025 – here's who will get it
If you bank with Nationwide, you could get a free £100 paid into your account in June or July as part of the building society's 'Fairer Share' scheme. The bonus will be paid to millions of its current account customers who also have savings or a mortgage with it.
Forced onto a prepay energy meter? You may be due money back as 10,000s to be compensated
If you had an energy prepayment meter forcibly installed or your smart meter was remotely switched to prepay mode without your permission, you could be entitled to compensation of up to £1,000 and may even be eligible to have your energy debts written off.

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Flights, currency & car hire

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