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MSE News: Flybe stops trading and cancels all flights – what you need to know
Airline Flybe has ceased trading this morning and all flights have been cancelled. The regional airline relaunched under new ownership in April 2022 after collapsing in March 2020 at the start of the pandemic. It operated flights from Belfast City, Birmingham and Heathrow to airports across the UK and to Amsterdam and…
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Croatian Kuna currency to £
Hi, I still have around £45 worth of Croatian Kuna notes, what is the best way to convert to £ ? Thanks
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Qatar airways will not give me the refund they owe me
My Details I am a UK citizen who lives in Ireland and Thailand. I booked a flight from Ireland to Thailand and was due to travel 11 th Nov 2021. The flight had to be cancelled and Qatar airways said they would give us a full refund. Six months later there has been no refund. I have threatened Qatar airways with legal…
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KLM refund help
Looking for some help please. KLM have cost us over £1000 this year with 2 trips spoiled. Our most recent trip was in December from Inverness - Amsterdam - New York. When we arrived at Inverness we were told our flight had been delayed by 1 hr. We only had 1hr 5 to change in Amsterdam. We managed to make this however our…
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Qatar Airways - Extra bags included, but ended up paying extra at airpot
Hello, I wonder if anyone can help me, or knows if I have a section 75 claim I could do. I booked flights Dubai to LGW (going via Doha) last week. My flights included 2 bags each. There were 3 of us, so 6 bags in total. A few days before the flight I received an email upgrade offer - upgrade to the next class, and receive…
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Nigerian Naira
Where can this be changed in the UK. I have a friend who is a Care Home Carer from Nigeria who has money to exchange.
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Buying back sterling
Hello, I have a large amount of AED in cash that I would like to exchange for sterling. Any recommendations on where/how to do and get best rates. I don’t have proof of purchase unfortunately
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BA flight change
Hi everyone, Looking for some advice or fighting words that can hopefully make BA sort this out for me! I paid £700+ for flights to Paris for my birthday, with the evening flight on the Monday back getting us to London for 8pm so plenty of time to get across town and get one of the last trains home. BA have cancelled the…
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Car hire damage/responsibility
I recently hired a car in the UK. Whilst driving, the splash shield protecting the undercarriage came away from it's front mountings and was scraping along the asphalt as I drove. I pulled over and called a representative of the car hire company who advised me to remove the entire splash shield to prevent it from coming…
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Virgin flights to US - how to find changeable tickets without paying the flexible fare
Hi there - does anyone know how to purchase changeable tickets with Virgin, flying to the US, without having to pay extra for flexible tickets? When I was doing fare searches the other day, some regular economy tickets (not special "sale" tickets) were flagged as changeable but no cancellations allowed. Now I am doing the…
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Car Hire abroad - do I need additional cover AND CDW insurance?
Hi all I'm looking to hire a car in Corfu, Greece, in July. I've found the company/car I want to book, and the company - Discovercars.com, offer an additional protection package for around £5 a day which covers repairs etc; but they're not exactly clear on what exactly this means. If this includes CDW excess cover, I would…
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APD and transfer/connections
HI, If I start my long haul flight in Dublin but it connects through London do I pay APD once at the origin or also at the transfer point? I know it will all be wrapped up in the ticket cost but the APD in Dublin is much less than in London.
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Spanish banks withdrawal charges
I have a Caxton card which I took out to be able to make fee free withdrawals in Europe. For some time now it has not been possible to do this as all the machines I have tried make a charge, in some cases as much as €6 to withdraw €300. I wonder if anyone knows of a fee free bank, in Spain, or can make alternative…
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Gulf Air has added a stop to our itinerary
About a week ago we booked flights for 4 passengers from Heathrow to Bangkok. It had a stop over for 3 hours on the way out and 5 hours on the way back in Bahrain which was fine. Today we received an email and text from them that they have changed the itinerary and now we have to also fly from Bahrain to Singapore meaning…
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Pay in local currency??
I saw this on a MSE post and wanted to understand more. My card provider charges 2.99% so should I select to pay in pounds? If so, why is this better over local currency with the fee? "If you're using a bog-standard credit or debit card, it's touch and go. Sometimes the card machine will show you the 'non-sterling cash…
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Car hire
Why are car rental companies charging so much more for airport collection than if you take a shuttle to collect the car and where are the collection points ?
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easyJet release dates
Since Covid the general pattern that easyJet followed of dates to release flights seems to have stopped. I'm signed up to the newsletter but don't receive that till hours after flights are released and a DM on Twitter and they tell me they don't publish the dates flights are due to be released in advance on their website?I…
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ATM in Egypt
Not sure whether this should be in banking or in phones, so let's try here first. Last month I was in Egypt, because of the travel uncertainties I wanted to be sure I could access my UK funds so I messaged my bank, I got told 'you no longer need to inform us of your travel plans, our fraud team will contact you about any…
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Car rental recommendations - Mallorca
Evening all. Have booked 10 days in Mallorca in June, and am looking to price up car hire. Any and all experience - good and bad - gratefully received. The quickest Google tells me to avoid Goldcar... When we've hired a car previously, in Cyprus, it's been the small operations - the ones used by folk with villas out there,…
