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Abysmal service from JL/Waitrose
I used MSE on Monday 12/1 to order Euros from the above, enticed by the rate and the 'promise' that the money would be at my local Waitose store after 2pm on Tuesday. I'm abroad from 4am tomorrow. Sillly me. I know they say you should wait for a confirmatrion e-mail but without one I visited the store on Tues evening. They…
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Wizz Air EU261 Claim Advice
I Booked Wizz Air flights (LGW-AGP, 18-26 Dec) for 4 with
Barclaycard in January. Between April-December, I got 12 Wizz schedule change
emails as most of which were minor few minutes schedule changes, so I stopped
reading them properly Then: * 10 Oct: They moved outbound to one full day earlier to 17 Dec (didn't notice,…
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Claiming back Airport Duty Tax from Turkish Airlines
My son booked a flight with Turkish Airlines from London to Kathmandu (via a stop off in Istanbul). He had to cancel the flight due to an accident a couple of weeks before the trip. Part of the cost is obviously Airport Duty Tax. Our insurance covered the actual flight but not the Airport Duty Tax. A call to Turkish…
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Using Standalone Car Insurance Policies
Stand-alone excess policies work very well. We have had to claim a
couple of times and on each occasion the refund has arrived before
the credit card bill. Unfortunately Hire Companies make much of
their profit from insurance policies and strongly motivate collection
desk staff to sell them. Their performances are…
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Travel Cash Card - Simplest and cheapest
Going to India for short trip. What is the simplest, cheapest cash travel card (I know they widely accept visa/mastercard) to buy? Over whelmed by the different discussions. and I've read MSE website with options. I don't mind digital if simplest to get. All I want to do is load some cash on it and use it during 10 days!!…
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Complaining to Avis
After some advice on how to approach this with Avis. Earlier this month we hired a car from Avis in Italy. On day 5, I was driving along when the left rear tyre deflated. Pulled into the side of the road, checked the boot to find no spare so phoned the Avis helpline. After 45 minutes on hold, Avis arranged for a towtruck…
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Etihad price gouging - beware super strict rules on baggage and misleading advertising
TL:DR. Etihad are charging me £416 for me to add a suitcase to my booking. £76 more than my ticket cost me! I bought two flights LHR-AUH for March 2026. I didn't know what bags I needed but the price was good so I grabbed the tickets for us figuring I could add a suitcase later if I needed to. The website advertises a 65%…
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NYE a good day to book the flight at the cheapest price?
Looking to book a flight to Delhi in the summer. The price is pretty decent today. Will it likely be cheaper on NYE, as hardly anyone books flights on NYE. Momondo stats aren't really helping.
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Car rental in Sardinia - low cost operators a bad idea?
We need to rent a car from Olbia airport for 10 days in September, and have been scanning the price comparison sites recommended on the MSE site. Obviously the best prices (by far) are from companies that I've never heard of (B-Rent, Surprice, Felirent, etc), and those companies typically get universal 1 star "scammer"…
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Avis car booked through BA holidays package not available
Back in late September I arrived in Alicante quite late as our flight had been delayed, got to the avis desk and was told the only car available in the classi i booked was an automatic. I dont have experience of driving an automatic so I didn't feel comfortable (or safe) and was offered a much larger, manual vehicle at the…
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BA flights with hold bag cheapest via ba.com?
SO if I search direct flights to Kingston Jamaica the only option is BA. The search engines give other travel agents (trip, expedia, skyscanner etc) with lower prices, about 5-10% than BA but this is only for no hold bags. They then allow hold bags to be added for £100 per bag each way, £200 total. On the BA website you…
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Thrifty Car Rental Alicante - Smart Cover mis sold
I can see on this forum many issues regarding Thrifty and car rental insurance over the years. Is there a legal consumer group regarding mis sold car rentals insurance that can be approached with customers being treated unfairly?
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Upcoming flight with delay history
Hello members - I am flying out next week on a foreign low cost airline from Stansted airport with one hour and thirty minutes stop over in another country and then second onward flight to my destination. The reservation has both flights under same ticket. When I booked with this airline the flights were going on time but…
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WizzAir check in via a third party booking on modified flight
Hi, I booked a return WizzAir flight to Budapest tomorrow via Kiwi.com (yes, now I know that it's an error). The flight times have changed, not a problem as such, but now I am unable to check in online as WizzAir say that I need the Kiwi.com credentials as they 'own' the booking, but Kiwi.com says that when a flight is…
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MSE News: Super-cheap Easyjet flights for autumn and winter 2026/27 are about to land
Budget airline Easyjet opens up flight bookings in batches every few months – and if you find out what day they're launching and book swiftly, you can get FAR cheaper flights. We now know that tomorrow (Tuesday 9 December), the airline is launching flights for the autumn and winter of 2026/27, meaning there's an…
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MSE News: Book BA reward flights before 15 December as it'll cost you more from then
Avios Reward Flight costs are rising – meaning you'd need to use more Avios and spend more cash for the same journey. Read the full story: 'Avios user? Book British Airways flights before 15 December as it'll cost you more from then' If you haven’t already, join the forum to reply.
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Short trip to Hungary
Hello! My son is travelling to Hungary. He'll probably use the Santander zero for payments but if he wants some cash for markets, tips, etc. Where can he get the best rates? I read they are better over there, but any advice would be welcome. Also, if it is more convenient to take pounds, dollars of Euros. I found a thread…
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Car Hire in France - Free Cancellation or Not?
Hi clever peeps in my phone, If you were making a booking for car hire and these were the terms that came up when you made the booking online (screenshot attached), would you assume you could cancel the booking Free of Charge? We only ever book car hire with free cancellation and very rarely do we need to cancel a trip.…
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BA Avios flight availability - seem far fewer?
As BA announced that the cost of BA avios flights is going up (by about 10% each for number of points and cash) I looked at the Avios flights available - it seems to me that although they are being up front about increasing their costs....they may be reducing availability by quite a bit. Am I alone in thinking this or have…
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Avios devaluation.
I received an email from BA just now advising of changes to the reward program. Unsurprisingly, this wasn’t that everything was going to get cheaper! We wanted to let you know that from 15 December 2025, the price of Reward Flights will increase. This will affect both the Avios and cash elements of the fare. I’ll just put…
