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Dispute with a French car rental company over a withheld deposit - Recocash
I’m seeking some advice regarding a dispute with a car rental company over a withheld deposit. Last year, I hired a vehicle from a well-known car rental company in France. Upon returning the car, I asked the staff member inspecting it whether everything was in order. The vehicle was in immaculate condition, and I was told,…
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Travel Insurance with Existing Medical Conditions
I get travel insurance with my bank account that covers winter sports but the excessive cost of adding existing conditions resulted in my buying an annual policy with conditions notified with another provider but this did not include winter sports. I am now due to go snowboarding and was wondering whether because my…
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Big Birthday Holiday - Flights Dilemma
Hello all, I'm taking my mum away for her 60th to Lake Garda, Italy, near end of October. We haven't been abroad in like 25 years (I was only about 12) so I think it'll be quite the surprise. Bare with me - it's a bit confusing - but I'm not sure what the best option is going to be and it's driving me lulu 😵💫 The flights…
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Old $50 traveller cheque
I have an old $50 traveller cheque from Barclays and have been trying to find out how to cash it in. Barclays won't take it, neither will the post office. I thought the only place was Travelex and just went to double check but I can only see reference to American express traveller cheques now. If anyone knows of a way to…
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easyJet Plus 50% off
There is a 50% discount for the next two weeks for Gold, Silver or Bronze members of The British Airways Club. That brings the price down to £125 for a year. https://www.easyjet.com/en/pluscampaign
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Planning Limoges airport car hire booking - is "partial prepayment" pretext to overcharge?
Hi forumites We're attending a wedding in France this summer (Aug Bank Hol weekend) and unfortunately hiring a car seems to be necessary - we've had a few bad experiences with some car hire companies in the past but needs must! We need to fly INTO Limoges and out of Bordeaux, and I've been looking at various rental options…
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Which countries does a flight go over
Please can anyone help me? I looked at this website https://www.flightconnections.com/ To see which countries a flight passes over - for obvious reasons I want to avoid booking flights to Asia which pass over the middle east. However I'm not convinced it is accurate as it shows flights passing over Ukraine which I doubt is…
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How late can we book a Ryanair flight?
We were going to book Ryanair flights (*) to Paphos, Cyprus, where we have a 'holiday home' last week but waited. (* ten days at the end of April/beginning of May) Now WW3 is underway we would still like to go but are waiting for the dust to hopefully settle. If we wanted to fly on a Sunday, how long before can we leave it…
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Pay florida villa now or in April .
Pound has dropped in last few days due to iran war . Need to pay my villa by April 9th . Not sure if i should pay now or see what happens in the next few weeks . What would you do .
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Alicante Car Rental - RecordGo
Having just returned from Spain and handed back a hire car to RecordGo in Alicante airport, I was charged a €50 fine for a missing V16 Beacon Light. The fine was issued by email and has been deducted from the fuel refund that I was due when I returned the car full of petrol. The company had my credit card details from the…
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Europcar Gozen charges
Does anyone have any experience in being charged a Go zen charge by Europcar? We hired a car at Nice airport and the rental agent led me to believe I was signing for a security deposit and no money would be taken from my credit card however I was actually signing for a 'Gozen' charge and the money was taken from my credit…
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EasyJet changed my seats
Just before Christmas, I received an email from EasyJet as follows: "We're sorry to say that the flight times for your flight to Barcelona on EZYXXXX have changed. Your new flight times are below. You'll also be flying on a different aircraft." "As the seat configuration on this aircraft is different your seat number(s)…
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LastMinute.com complaints process, clear and accessible?
A recent interaction which started with Booking.com and ended up at LastMinute.com, had me searching for LastMinute.com's complaint process. I searched the Website. I failed. I listened to the IVR. I failed. I tried the online chat feature. I failed. Spectacularly. The latter because whilst I got through to an actual human…
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Car Hire - Total Loss Claim
Hello, I hope someone can advise me. In July 2025 my family and I flew to Calgary in Canada and hired a car from Budget, paid for on a Credit Car. I also bought a Vehicle Hire Excess Insurance policy from LeisureGuard before leaving. I didn't take out any additional insurance at the Budget counter when picking up the car.…
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BA App on iPhone
Booked to fly with BA over Easter. Went to check on the App to look for any news. App said I needed to update. However, the update button in the App Store was not present - only 'open'. Pressing this resulted in a vicious circle of 'please update' and 'open'. Got online with the BA Webchat and it turns out that the BA App…
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Post Office currency puchase
Off on holiday next week so popped into my local post Office to buy some Euros. €200 was £192. Thought about this today and checked the rate 1.04. Went to the Post Office online and put in €200 Euros price was £178. £14 cheaper. Popped back to post office and chatted to the lady and she explained yes that's correct and…
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My Experience with The Currency Club
I just wanted top post this as a heads up to others. If you are after some foreign currency and use the MSE comparison tool, The Currency Club often come out towards the top of the list or providers. I have used them a number of times in the past and been happy. However, I ordered currency from them last week, it has not…
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Car Parking Refund from Ryanair after they have cancelled a flight
I made a car parking booking via Ryanair at the same time that I booked my flights with them from Manchester Airport. A couple of weeks later Ryanair cancelled the return flight, so we had to rebook our return flights for a day earlier, as they had no seat availability on the original return date. Because the initial car…
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Planning a trip to NYC. First long haul flight questions
Hello I fly frequently but so far I've only done Europe. I often go for a few days but sometimes a week and I've managed with a small backpack (north face) I wear one pair of shoes... I imagine I might need a larger bag for NYC but I don't want to have checked luggage. I'm looking at a travel bag as I hate roller bags. Any…
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Hire Car Breakdown Cover (Europe)
What is the general recommendation about obtaining breakdown cover for a rental car abroad? Last summer, breakdown cover was provided with the so-called "gold" or "silver" insurance add on offered by the hire car company. This was around €15/day and included things like excess cover (i.e. no excess - similar to what I…
