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Bounce back loan blackmail
We toke out a business loan from Lloyds in 2006, which was secured on our house. It was repaid in full two years later, in 2008. We toke out a BB loan last year, of £13k. We then came to sell our house in June, and discovered the security was still on there in error from 2008. Our solicitor told lloyds then had to remove…
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Possible problems with obtaining a negative PCR for travel after having Covid
I don't have any bookings now but am very cautious about arranging anything because I recently had Covid (just before Christmas), My NHS record shows a positive test on December 16th. I am out of isolation and my lateral flow is now negative but NHS 119 advised me not to have any more PCR's for 3 months. Although I am…
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Collinson at St Pancras, any experience?
Hi, we are hopefully traveling back to the UK on the 30th and will be arriving at St Pancras. I was originally looking to get our day 2 PCR tests delivered at home, but because it's over the New Year I'm a bit worried about delays and such. I was now looking at getting our PCR done at the Collinson test centre at St…
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Grey area on travel, France via Switzerland
Hi, we were due to travel to France via Switzerland on easyJet on 24th December 2021. With French restrictions we cannot get to our destination but since the flight can still be taken to Geneva as Switzerland travel restrictions are OK easyJet wont refund us or issue a credit note for future use. Can i still use section 75…
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Can my boss tell my work colleagues I've been pinged as a close contact
A couple of days ago a relative of mine had been tested positive for covid. The next day I got a message saying as a close contact and I should self isolate and get tested. So I did what I felt was the right thing and notified my boss I will be self isolating and went for a PCR test the next morning. I am still waiting the…
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Flights cancelled - insurance refusing to cover other costs - anything I can do?
I had a trip booked to South Africa our flights from the UK were cancelled by the airline (Virgin Atlantic). We have received a refund from them, managed to get refunds for our accommodation too. However, we did book separately some internal flights. These were non-refundable. Our travel insurance is stating a claim…
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Day 2 PCR test,when to buy?
I am a little confused when to order and have my {returning to UK) day 2 test delivered. Would I need to order it and have it delivered before a 2 week trip and leave it in the house until i return or is there a time limit from when i order it and then use it? meaning i would order it whilst away and get the reg code for…
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New year P&o cruise
In a moment of madness in the summer we booked a New year cruise sailing 29th from Southampton just 5 days sailing to Hamburg and Belgium. We are finding it very difficult to get any update into from p&o there corvid hub just gives general info. Germany is out so no Hamberg. But nothing from the company. When you phone…
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When can I cancel under Package Travel Regulations (2018) and claim penalty free refund.
I currently have a ski package holiday booked for mid January to France. Under the PTR (2018), the traveller can cancel in the event of unavoidable and extraordinary circumstances occuring at the place or destination and which significantly affect the carriage of passenegers to that destination. The traveller may terminate…
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Issue with Refund from British Airways to PayPal
Hi All, Would like to know if anyone else is in the same situation as me please? I booked our family flights direct with BA and paid via paypal, BA have agreed to refund all the flights and have sent an email to me saying it has been refunded to paypal (but not stating the amount) This was on April 12th and on the 14th a…
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Types of antigen testing in Cz Rep?
Hi all, Ill be flying back to the UK from Prague Dec 27th and for my antigen test - I’m triple jabbed- I have the option of 1) just the test with an SMS confirmation, 2) test plus lab results email (supposedly EU only), or 3) test plus results (for the whole world). I imagine I’ll need more than just the test plus SMS but…
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EU shortly to refuse to accept vaccination certificates after 9-months
Hopefully everyone that qualifies is taking the opportunity now
to receive a covid booster jab. This news from the EU might spur some along
more. The EU has announced that, from 1st February 2022, a
coronavirus vaccination certificate will not be valid if it is more than nine
months (270 days) since the second dose and no…
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Holiday cancaltion
We booked a packed tour in September to Barbados with Hays travel boxing day .since we have booked covid as got worse . The rules in the Country have changed and have curfews ect .we asked to change our holiday .we paid over £4000 pound for this holiday .the hotel said we have to pay £2000 and to cancel and to rebook we…
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Due to fly to Germany on 30th
I’ve had flights booked to go to Germany on 30th December, however now with the rule changes I am unable to go as they are not letting in tourists. The only way, according to the Ryanair website that I can get a refund is if that cancel the flights (which I doubt they’ll do). Do I hold out and hope the airline cancel the…
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Cancelled test and refund
I booked and paid for (Tesco Credit Card) two covid tests with Randox in October - the tests were booked for January 1st. They were the rules in place at the time to fly to the USA, however the rules changed and now we have to get tested the day before at Heathrow. Randox does not test at Heathrow so I have booked with…
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The hotel I booked closed due to COVID but didn’t want to refund me the money
I booked a hotel in Mexico in 2020, just before the start of the pandemic, for May that year. The hotel closed due to Covid and all they offered me was changing the dates because my booking was non refundable. Due to the restrictions, etc. I wasn’t able to go when rearranged (same time this year), but because it was my…
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Credit card claims
Hi! We have a ski chalet booked in France in Feb. We paid for it on our Mastercard. Mastercard is saying that if we can’t travel, then they won’t pay out because the chalet owner is still able to provide the chalet (it just so happens that we can’t get there). Are they right? Our travel insurance doesn’t cover changes to…
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Statutory Sick Pay
Currently have to isolate for 10 days as I tested positive for COVID - 19. Currently in discussions with employer about how much sick pay I am entitled too. I am on a zero hours contract and my shift pattern varies, along with the number hours I work per week. My employer believes I am only entitled to sick pay for the…
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Hardship arrangements - Managed quarantine
We stayed in managed quarantine from 19th August to 30th August 2021 under approved Hardship arrangements. I wrote to CTM twice requesting to make payment arrangement but never heard back. I though they will write to us and we will provide them bank details for monthly payments. This never happened and now two days ago…
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Supporting musicians. And finding things to make one feel better
I have been caught up in a lengthy, depressing and exceedingly stressful Insurance claim that is still ongoing. Often I have not known which way to turn. (Sometimes I went to MSE) Then Covid also hit. During all this I had to try and find something to lighten my mood and take me away from the situation I had found myself…