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John Lewis vouchers expired!
Has anyone managed to get expired John Lewis vouchers re-validated. My father has given me and my partner vouchers for presents that have expired as don’t shop in John Lewis. Last time I popped in was a few years back. I didn’t realise they expired and thought as I don’t shop there I could save them up for when I needed a…
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Leila Bombay mix
* While shopping at Sainsbury's I bought a pack of Laila Bombay mix. It was something new, but I am familiar with this snack and normally buy Haldiram brand among others. This is the worst Bombay mix that I ever tasted. The contents had no resemblance the photo on the pack; it was just full of fried Gram flour paste and…
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Villa Plus refusing refund - could anyone please advise where we go next?
Sorry, this is long!! We booked a villa last September to Majorca through Villa Plus. There weren't many reviews but when we spoke to VillaPlus before travelling we were told the villa has been stayed in by many happy guests.We knew it was a traditional villa from the pictures and the garden and pool looked lovely on their…
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Lottoland withdrawls
Hi, i opend account with lottoland gambling 20/1/25 in my name but used my wifes bankcard , now they are refusing to pay me £70 winnins, at first they askd for weding certificate a but then after i sent this they needed more proof..i have sent bank statement plus morgage certificate and drivers liscence , everytime i sent…
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Should we pay?
In Saturday, whilst we were out, our neighbour called out a plumbing to unblock a drain in his front garden. He said there was sewage coming out and it needed to be done urgently. He has since posted a letter through the doors of all 3 properties claiming that each of us reimburse him for our 25% share. The compnay on the…
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Return faulty coat after 30 days
I bought a coat in Black Friday sales. Started wearing at Christmas. 2 months later the stitches have started to come out. What are my rights for returning to shop for a replacement. And what to do if they refuse
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Tado - New subscription for app
Hi all, I have been using the Tado smart heating system for a couple of years now and I find it great to be able to control the temperature of every room in my house independently. There's always been the option to sign up for a subscription service for a fee and get additional features - none of which really appealed to…
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Are car insurance company liable
Following a minor collision, my vehicle underwent repairs covered by the insurance provider. The damage was limited to a small front bumper crack and some damage to the fog and headlight assemblies. However, the repair cost was unexpectedly high, approximately £5000. The repair facility subsequently caused engine failure,…
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Tolerance of colour difference in brand new kitchen - my rights
Hi, we have a new build house and the kitchen doors do match the trim/edging. It is not even close and most people assume it is a design feature. The builder referred to the company and they've had 3 people out and have now said it is within tolerance and you may not get a perfect match. I understand that, but this is a…
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Timeshare
Hi I need advise I am trying to get rid of my timeshare. I am close to using National timeshare helpline but I am afraid of being scammed . Does anyone know if they are ok.
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Insurance company refusing to refund
Hello! I'd like some help please I bought a ticket to comic con uk yesterday online and took out insurance on it. The cost is under £100. I've contacted both the advertiser and the insurance company asking for a refund. The advertiser told me to contact the insurance company who keep referring to their terms and conditions…
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Wall pushed over by neighbours land and trees
We own a brick boundary wall that has over the years been pushed towards our side by the higher land (Up to 1.5m higher in places) and trees on our neighbours land. They developed a property there in 2016 and raised the level of their land by 1m as part of the planning permission. Two yeras ago we had to make expensive…
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Car - Consumer Act
I bought a used car in 2023 and have had problems from day 1. I have repeatedly taken it back to the dealership (now Brayleys, was Westway Nissan Altrincham) but they have said repeatedly that all is ok. I have had independent diagnostics done and it appears to be a problem with the timing chain which is a very common…
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Requesting refund from Credit Card Company for holiday
We booked a house via Vrbo for a holiday in September, however, when we arrived the house was not as listed, dirty and lots of bugs inside. We contacted owner who said they'd send cleaners in next day but the biggest issue was 100s (not an exaggeration) of bugs and house not as listed. They wouldn't listen. We then contact…
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Child car seat bought from John Lewis in August 2022
Hello, I bought a £300 John Lewis car seat for my grandchild in August 2022 with a 2 year guarantee. This car seat is for a child for up to 12 years old.Just before Christmas 2024, I took the covers off to clean to notice that the headrest behind ( made of polystyrene) had split where the bolts are and the seat belts at…
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Can i legally be stopped and accused of shoplifting outside the store
On Sunday i was in a shop in a shopping centre. I bought nothing in the shop and left. I began walking down the corridor of the shopping centre to the exit of the shopping centre and a member of staff stopped me in the corridor of the shopping centre and asked to search me as he said i had stolen something. I am now being…
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Lebara malpractice?
I've got a contract with Lebara (Sim-only). I chatted to an advisor about a month ago, who gave me a discount code that he told me was x% off every month for six months. It worked on the first month... but on the second month the contract reverted to full price. When I contacted Lebara, they said that the first advisor was…
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Boohoo return missing items
Hi all. I’ve been using boohoo for years with no problems. I ordered 8 items recently. I kept 1 and returned the rest. I have had an email for a refund but 2 items are missing from it. They said they are going to check cctv but after reading some other stories it doesn’t look likely. I returned via royal mail so have…
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Fitbit sense and versa 3 overheating issues.
Hi, I have a fitbit sense that is purchased in December 2021. I contacted fit it regarding this issue of overheating and was informed that mine was effected by the problem. They decided to replace it (bonus) but the device they have replaced it with has had the updated software, this update will have a hige negative impact…
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Lifetime warranty claims from a company that will not honor them?
Hello to you all, I hope you can help guide me, as there is so much information out there that I end up with more questions than answers whilst researching my problem, hence joining the forum. Many thanks in advance. I bought a set of Target Darts in 2008, and they came with a lifetime warranty on the darts barrel, of…
