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NHS penalty charge and pharmacy
Hi, I'm very stressed about this so hope someone can help! I received a batch of meds from the pharmacy last year. The prescription was electronically sent. The batch contained several HRT meds but also an inhaler. On collection, I showed the pharmacy assistant my HRT prepayment certificate which was on my phone. I asked…
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Bespoke Blind Fabric not identical to the product sample - Supplier not taking responsibility
I purchased a bespoke blind from Blinds2go. I selected the fabric based on the sample that the firm sent to me. I also opted for an enhanced payable "blackout" feature. The blind that was sent was made of fabric that was a different shade. I contacted the supplier who are not accepting responsibility. They are saying that…
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Adexa Direct - S75 Liability Countered by Company Ts&Cs?
I have an ongoing issue with a supplier. It is over 6 weeks since ordered and I have tried many times to get the fully capable piece of equipment. The supplier is extremely unhelpful and unresponsive. The equipment was flat packed and self assembly but one of the components is clearly incorrect and the full functionality…
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We paid a driving instructor but they're unable to deliver the service
This discussion was created from comments split from: Driving instructor owes money.
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Faulty Sofa Compensation
Hi, I purchased 2 sofas from what I thought was a great shop, reviews are brilliant. I hate to complain but the order was mucked up and I had to chase for a few weeks until it was put right, so it was delayed 3 months. Anyway get both sofas and both have problems, where they haven't been made properly - so upsetting when…
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Buying a used car from dealer.
Can a car dealer tax the car that I am buying without my insurance details
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Amazon - short Best Before dates on food items
Any thoughts on what's a reasonable Best Before date to expect on largish multi-packs of chocolates etc? In the supermarket it would probably be about a year or so, so what would be a reasonable expectation from Amazon? A month? Three months? Four months? Six months?
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Emba cookware recall
We received an email from Emba advising of an issue with skillets and a hotplate purchased in 2024. If you visit their website you can see the recall notice (The Forum will not let me post a link). They flatly refuse to provide an exchange, instead only offering to refund the items purchased. Can they do this? A refund…
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car finance
hi, I got a used car (fiat 500x 2020) on finance from Stoneacre in April 2024 the car was good for 1 and a half months then started to feel off I thought maybe it was because I was still adjusting to a new car however by September 2024 (5months after getting the car) the engine light came on I took it to the garage and…
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DPD have flagged my address - what does this mean?
Hello, I have a claim with a retailer as I didn’t receive the item that they sent, I have said from the beginning that it was obviously an issue on their behalf as I can see the box wasn’t sealed. They still claimed with DPD, who have told them the weight matches - but obviously it’s fallen somewhere along the way as it…
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Sharing Costs for Neighbours blocked Drain
We live in a row of houses with a shared drain system. Recently our neighbours had to call out an emergency plumber as their drains were blocked with what turned out to be baby wipes. We are the last in the row before the drains hit the street so we know it wasn't caused by us (plus we don't use baby wipes!). The…
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Abusive fees
Dear all, Last week I came back to Stanstead airport and I had the car at Smart Park Car which is kind of a farm where you drop the car and they take you to the airport in a van. They then park the car in their compounds and when you are back they bring it to the office. I arrived a few days earlier and obviously the car…
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Electrician charge for collecting material
Can an electrician charge for the travel time to fetch new/replacement parts without agreeing up front? I contacted an electrician recently to repair list of things - an oven that wasn't heating up and replace bulbs in the bathroom, kitchen and the cooker hood. The quote was callout first hour 85+vat, hourly rate going…
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Amazon challenging dispute
I ordered a pair of boots from Amazon , which didn’t turn up . I informed Amazon of this . They are now challenging this and won’t refund as they have shown a picture of my door with a parcel next to it . I didn’t receive the parcel. I contacted Mastercard and put a dispute on my card . Whether the parcel was put there and…
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CCJ judgements and costs
Hi all. I've entered judgement against a major car dealership in the amount of £500 (plus fee) after the initial 14 days of no communications to the original filing. The legal reps of the company sent me an email containing the acknowledgement of service dated 18th March 2025 (five days after the judgement was entered). If…
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TalkTalk landline down for 3 weeks
My mum's in her 80s and relies on her landline. It stopped working 3 weeks ago although the broadband is fine. At least 3 neighbours, two on other networks, are having the same problem. I heard about it 2 weeks ago so contacted TalkTalk, who've been useless. They initially refused to acknowledge there was a problem but I…
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2-for-1 deal consumer rights
I recently took advantage of a 2-for-1 glasses deal and ordered two pairs. Both have arrived in-store, but unfortunately, one pair is damaged, and the style is no longer available for a replacement. The store has offered me two options: either accept the damaged pair with a 10% discount on the total cost or choose an…
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Charged twice by Curry's...Then they lied about it, Credit Card Refund.
Looking for advice, help, or even to even get media eyes on this. I have been defrauded by Curry's. Here's the story. So I ordered a TV online for in-store collection on the 18th December in the morning time using a Credit Card. The website crashed AFTER I had clicked on confirm order and approved on my credit card app. So…
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Ford Protect Used Car Warranty
I bought a used car from an authorised Ford dealer in August 2024 and at the time I purchased an extended warranty for 2 years at the cost of £759 in VAT. The vehicle is currently under manufacturer warranty until May 2025. Unfortunately, I now need to sell the car so I will never be in a position to make use of or get any…
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DFS sofas too firm & uncomfortable.
We have issues with our DFS recliner sofas which were delivered last week & are extremely firm compared to the showroom examples that we made our decision to purchase with. We have filed a complaint as the showroom sofas compress twice as much as our new ones, & my wife can't sit on them as it causes her back & neck pain…
