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Where to go next? Which provider?
Hi all, hope you are well? I am looking on some advise around my next broadband provider. I have been with Virgin Media for around 10 years for my broadband with a year break around 2015 where I had broadband via the copper telephone cable. My current deal ends in November but with the price increase I am able to leave…
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City Fibre
They've been installing in my area, although none of the fibre companies have, as yet tried to get us on board. With the new price rises coming, I'm not sure I want to sign up to another 18 months with Virgin Media so may just accept the price rise this time and ditch them when new fibre companies are providing in our…
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BT Charges
We cancelled our Broadband contract with BT when it expired on the 22nd Feb2023 with the direct debit payment to end on the 28th of the month. At the same time we decided to get rid of the landline as well. After contacting BT we were told that we would still have to pay the rental charge for the month of March because,…
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Shell fibre broadband deal query - has it ceased?
I'm about to confirm my order for the Superfast Fibre £21.99 18 month contract (through MSE link). There is no mention of either the £67ish repayment and £110 Amazon voucher. Now I am looking it up again and it's not in the best broadband deals recommendations. So... * Has the deal just been pulled and I will end up paying…
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poor upstairs wifi signal from router
Hi All, My router doesn't seem to reach upstairs very well. I only have a small two bed terrace, but the master socket is downstairs in a corner at the front of the house and so not placed in a central position to maximise the spread of the signal. Any advice on how to improve things? I thought about perhaps getting a new…
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Do Fixed Price contracts not exist?
I'm coming to the end of my deal with T*lkt*lk I'd like to have a guaranteed fixed amount deal if possible, with so much uncertainty about- does anyone offer these?
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Is going to No landline, just a broadband connection only, a false economy for the future ? Discuss
I have been toying with the idea of binning my landline and going to fast fibre and am looking for advice. We rarely use the landline as the household uses mobiles. I believe there are ways of keeping your landline number and directing it to a mobile, (an app called SIP) anybody had experience of using such technology?My…
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New broadband provider company
Has anyone heard of Lightspeed? Its a new full-fibre company so there is no feedback or reviews. Serves East of England only. I don't know whether to jump the BT ship.
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MSE News: Virgin Media makes it easier to get cheaper broadband if you're on benefits
Millions more households on low incomes may now be able to get Virgin Media's discounted broadband social tariffs, as the provider has expanded the list of qualifying benefits and made it easier to sign up. Read the full story: 'Virgin Media makes it easier to get cheaper broadband if you're on benefits – here's how it…
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Inflation rip off
How have offcom allowed providers to charge inflation plus 3.9% and never less than 3.9% increase? No wonder underlying inflation is so high.
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Get broadband 'new customer' deals by switching householder named in the account?
I live with my partner and our broadband contract is up for renewal. Better deals are available to new customers than existing ones, even after haggling. Could we obtain the new customer price if I close my account and my partner sets one up in her name? And in principle could you keep doing this forever by swapping…
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Social Tariff at Virgin Media
Hi All, I know that certain broadband providers offer social tariffs, including Virgin Media… I’m currently with VM and thinking about asking to move to a social tariff. However, I receive ESA and PIP, I don’t receive Universal Credit. Their website only specifies UC. Has anyone on here been able to get onto their social…
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Wanting to get out of contract, this method has likely been thought of before but worth asking
Some backstory: About 8 months ago I was able to negotiate my FTTC contract down to £26.99 with BT. Looking back it was likely stupid to do this and just keep out of contract but they wanted £34.99 each month outside of it. At the time no company would really beat £26.99 especially with the extra hassle/landline included…
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vodafone broadband - contract coming to the end
Cant find this info anywhere, chat is unhelpful (as always) . My contract ends in a month and I dont know if I have to let Vodafone know that Im not renewing or I can just leave it. Btw dont join Vodafone - customer service is a joke and they are having a laugh with the speed - complaining doest work
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Virgin Broadband: Haven't got an official email yet but called up to find out..
And I'm going from £26/month to £33/month. I'm not going to stay and we've recently gotten fiber at my location so I'm tempted to go for that, how soon could I get out of my contract, do I need to wait for the email to be sent? Or could I contact them and give them notice etc?
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Sky Fibre/Broadband current April 2023 price rise advice thread
So I only signed up with sky 6 months ago after leaving virgin. I see on the deal finder its currently £25 per month with a voucher for Ultrafast. Currently im paying £32 for that same package and its set for a £3 per month rise in April. Can I haggle a new deal based on the compare tool on this website? Or will sky say…
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Do I need line rental?
I have FTTP and I'm very unclear about line rental - is it only relevant if I want to keep a landline telephone number? MSE suggests that broadband only (no line rental) deals are often more expensive. The advice is generally go for line rental even if you don't plug a phone in. Assuming it would be cheaper therefore, I…
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Digital conversion
Just received an email from BT - Evidently, they still reckon that they'll be switching off the analogue phone network by Dec 31st 2025 !According to OPENREACH FIBRECHECKERI am due to get upgraded to full fibre "Build planned between now and Dec-2026" This means that everyone will be forced to go "digital" and those…
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Virgin price rise phone call, leave without penalty, 1 hr 13 mins, 5 different advisors, no progress
I phoned 150 to discuss the price rise from £30 to £55, and matching to BT Essentials £20 per month 74mbps and anytime calls or I am wanting to leave. First advisor did usual check discounts and just said no, put me through to retentions. Second advisor said you are in contract will be penalties, I explained no there won't…
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3 5G router as just a modem?
Hi, I am considering trying the 3 5G broadband, but I would prefer to keep using my own router. It looks like on some pictures there is a WAN port on their router, does anyone know if you can use their box in 'modem mode' just to feed internet to my router. Its how I do it with Virgin router currently. Second, does anyone…
