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Cotton Traders Returns Warning
I've just fallen foul of a company's return policy. Will have to check carefully in future. Received order from Cotton Traders which didn't fit and returned it same day. Tracking shows delivered to Cotton Traders depot 2 days later. Now received refund that doesn't include initial postage. Knew I would have return postage…
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Moonpig & Complete Savings
I recently bought a card via Moonpig and was directed within this site to a Company called Complete Savings. I can't remember giving my bank details but I guess I must have as £15 was taken out of my account by them and would have been taken out every month if I hadn't noticed it on my bank account. When calling my bank,…
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Moved: Facebook marketplace
This discussion has been moved.
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Amazon - item doesn't arrive then no stock to replace.
I often order from Amazon, for myself and for elderly neighbours. Parcels have only failed to arrive on three occasions. On each of those occasions, there has been no stock to replace the goods ordered. I am wondering whether they were ever posted in the first place (ie they received an order after the last of their stock…
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Amazon gift vouchers
I wonder if anyone else has been the subject of "highjacked" gift vouchers? Purchased 2 £50 vouchers for my grandson's Christmas present. They were delivered to my son's address and handed over intact. They remained in his secure possession until the boys wanted to spend them a month ago. On entering the numbers, he was…
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Origin Broadband - beware
I was until recently a customer of Origin Broadband for just over three years. During that time I had continually failing service, at least four failures of router which I had to wait a fortnight for a replacement, being palmed off every time by a small cheque for my inconvenience. IMPORTANTLY, when I changed provider, I…
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Depop
Hello, I’m trying to contact Depop about a parcel I sent which hasn’t been delivered by the courier but there doesn’t appear to be a contact number to use. Does anybody know how to contact these people (hopefully a human being) as I’m just going around in circles. It’s not clear who is responsible, the courier or depop who…
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Suspicious phone calls
I've had 2 calls with a recording saying their from HM revenue and there is a fraud case against me and to press 1 to discuss. I'm 74 and retired at 68. My earnings where with P.A Y.E. I've hung up on both. Would like advice please.
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Vax 32 stick hoover
We bought this 21/2 years ago and has been good till now when it started shaking at the works end. We contacted them and they agreed that the motor bearings were shot. Where can we get a new motor says I? Sorry they say, you can only buy the complete head unit. So be warned , vax do not supply spares.
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PRAISE for ITV, channel 3
Hello, thank you very much for getting rid of P Morgan. I will be able to watch breakfast television now as to be honest Zoe Ball is not my cup of tea. I would like Denise Welch booted off Hollyoaks as I miss watching that.
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Zooplus praise
A couple of weeks ago, I placed an online order for some bags of dry cat food and this was delivered to me a few days later. Once I opened the box, I discovered that I had mistakenly ordered the wrong size bags (too small) so I contacted them to arrange a return and to reorder the correct size item. The Zooplus assistant…
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Plusnet Broadband, lots of problems
I see they're now a best buy, well beware! I've been a Plusnet broadband customer and been pleased with them for at least 15 years. Last November I renewed my contract and they sent me a new router. And it was dreadful - dropped out every couple of days, needing a reboot to work OK for a couple of days until it dropped out…
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Tesco Clubcard Rewards Praise
Used some Clubcard points for some Restaurant vouchers last February, during the Summer, they automatically extended them from August 2020 to February this year, unfortunately do to Shielding etc not been able to use them, dropped them an email asking if there was any chance to extend them and they offered a refund,…
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Are you missing a parcel from Amazon in West Midlands area? Driver arrested last week.
https://www.birminghammail.co.uk/black-country/amazon-parcels-stolen-lye-driver-19950421
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Google warranty praise
Last weekend my Google Pixel phone wouldn't charge. I've only had it a few months so I went onto Google's support site to report a fault. They sent an address label to print out and a link to book a collection from home with DHL. Phone was picked up Monday afternoon, delivered to Google in Poland on Tuesday, the fault with…
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Nectar Points - Security Breach
Warning: Check your Nectar points! Just had my card hacked for the 2nd time and all my accrued points spent in a store hundreds of miles from where I live. And this is after getting a new card, regularly updating my password and not letting the card out of my sight! They took 7,000 points in one go, which I noticed the the…
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Vent at retailers covid hand sanitiser at the door
Anyone else notice that the hand sanitiser at the front door of a lot of shops is not smelling of alcohol and I doubt has any effect on covid. The one I just used at Home Bargains left a sticky residue and smelled of nothing.
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Dentist Overcharge
I think my Dentist is bending the rules? Each time I visit for a check up he checks my teeth then tells me to make an appointment with the Hygienist for a scale and polish. This ends up costing me £65.20. I think it should be £23.80 as stated in the details below taken from the NHS website. Band 1 course of treatment –…
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PFP Energy phone scam?
I’ve been having a private number call my mobile several times a day since Thursday. I normally ignore these calls but I’m waiting for a medical appointment so decided to answer the call this morning. It was from my (business) energy provider?..... explaining that because businesses were closed because of COVID they were…
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HELP! Trapped in SkinnyFoodCo subscription that I never signed up for
I made a purchase on the SkinnyFoodCo website in January that I thought was a 1-off purchase and paid using my credit card. The goods arrived (late but probably understandable due to Covid) but soon after I noticed a pending payment for another £16.61 on my credit card to SkinnyFoodCo. I emailed them asking about this and…
