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Nectar Points - Security Breach
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ajwebster
Posts: 5 Forumite


Warning: Check your Nectar points! Just had my card hacked for the 2nd time and all my accrued points spent in a store hundreds of miles from where I live. And this is after getting a new card, regularly updating my password and not letting the card out of my sight! They took 7,000 points in one go, which I noticed the the following morning and immediately reported it to the Nectar Support Team who - fair play to them - froze the account and are re-issuing me a new card with the redeemed points reinstated. As we can't travel during lockdown, I can only assume this is, yet another, hacker getting into the Nectar Card system and swiping points off people's cards. I did suggest they take a good look at their security system, as I can't believe I'm the only one who's experienced this twice.
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ajwebster said:Warning: Check your Nectar points! Just had my card hacked for the 2nd time and all my accrued points spent in a store hundreds of miles from where I live. And this is after getting a new card, regularly updating my password and not letting the card out of my sight! They took 7,000 points in one go, which I noticed the the following morning and immediately reported it to the Nectar Support Team who - fair play to them - froze the account and are re-issuing me a new card with the redeemed points reinstated. As we can't travel during lockdown, I can only assume this is, yet another, hacker getting into the Nectar Card system and swiping points off people's cards. I did suggest they take a good look at their security system, as I can't believe I'm the only one who's experienced this twice.3
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Dear MattMattMattUK, Thank you for your assumptions but, unfortunately, they're incorrect. As a former employee of Sainsbury's, I know how points can and can't be redeemed (Which I'm not revealing publicly) I'm incredibly vigilant re: security issues and, although I usually value other people's opinions, I'll give yours a miss. Respect.0
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